Drivefly Reviews 

Parking for flying out of Heathrow can be very expensive but I feel that DriveFly have the price down pat. It's not a glamorous parking, but the booking process is user friendly and the staff on check in and check out are extremely friendly and efficient. There are waiting times for getting to and from the airport, so build in a little extra time so as not to stress. This is the second time I have used this company and will do so in the future. Many thanks guys

Keep away. I booked through Holiday Extras and when I collected my car (they seemed to have changed theri name to Blue Circle Parking) there were 34 miles on the clock. They refused any compensation.

Absolutely DO NOT use this company.

I discovered Over £100 worth of items missing from my vehicle Half way round the M25. When I reported it they are only willing to speak in email saying 5-6 days for a reply. When you get a reply it’s a well crafted email about the illegible (Tiny print) ts and Cs on the back of the card yuh sign

You work hard and entrust you’re second biggest asset to them and they simply don’t care.

Shocking customer service.

I wish I’d checked the reviews first.

Easily located at the airport, efficient booking in at drop off and speedy pick up after travelling home - couldn't ask for a more seamless service. Not to mention competitive rates, making this company value for money! Will definitely use again.

Very pleased with the service that we received each time we have used your company. Thank You.

This is a really great reliable service, thoroughly recommended.

Good service and good value but a little distance from the airport.

No problems, easy experience

Efficient, friendly and close to airport. Altogether no hassles and competitively priced.

I used these guys in good faith and things seemed to go ok at first. However, they clearly didn’t know my car has vehicle tracking because I found that while I was away, it was used for three hours driving round the airport. I don’t know what they did with it but it had been splashed with mud both outside and in the drivers seat. My complaints were met with denial until I showed the proof and then dismissal. I still don’t have any compensation and my emails are ignored.
Use them at your peril.

Excellent service and car was ready for me 👍👍

I used DRIVEFLY at Heathrow Terminal 3 dropping my car off at the short stay car park. I noted my mileage and handed the keys over signing a Declaration Form regarding the cars condition. I said the mileage was not on the form and was told the driver would enter the mileage...first mistake. When I returned 2 weeks later the desk insisted that I sign the declaration form before giving me the keys...second mistake. I got in the car and checked the mileage and my car had been driven over 900 miles. The driver had put the mileage as 11 miles and had even put in the wrong end mileage by 60 miles. The supervisor asked 2 drivers to check the mileage and the driver was called in and he said that he was under instructions to put in low mileage. The supervisor said that something was seriously wrong and told me to email Customer Relations and he would notify his Head Office. That was 6 weeks ago and after many emails, contacting the police ( trading standards issue ) and the Heathrow authorities I have got nowhere. The final communication from Drivefly Customer Relations said that “ unless I could provide photographic evidence of the mileage the matter is closed. Final sentence “ it must be human error “ . Be warned.

No stars, no street signs for indicating where you should park, no any indication on your booking or receipt.
I've wasted 20-30minutes finding this car park "drivefly"- nonsense.
One of the staff barelly could speak English, struggling to understand his spoken English, lost his temper and started to shout to myself&wife.
At least his colleague was helpful.
I wouldn't use them again.

The best meeting and greet off parking service at Heathrow

Very reliable. Car was there even though flight early. Have used numerous times. Very professional and helpful.

There was a good price for meet & greet but I had a 15 minute wait for my car on return - this defeats the whole purpose of the meet & greet service which I use to avoid having to wait for a shuttle bus to a long-term car park.

We used Drivefly Meet and Greet at Heathrow.
We expected them to drive to their "Secure" car park and left until our return, however our dashcam footage showed that the car was first taken to the Renaissance Hotel near Heathrow for 2 days, then to the Marriott Windsor hotel where it was parked for over a week before driven to their "Secure" car park near the Airport the day before we returned.
Drivefly have told me that this is normal and within the terms of their conditions and the Marriott have also told me that they have an arrangement with Drivefly, However not what I expected when I booked.
The car was also left running for over 2 hours at their "secure" car park, presumably just keeping their driver warm whilst listening to my radio.
So, if you are happy for the car to be moved in this way, use Drivefly, otherwise avoid.

Sadly we had money stolen from our car (again).

Meet & Greet at Heathrow T2, car collected and all looked okay, but after stopping at the shops on the way home we realised all of our parking money had been stolen (around £20 in £1 & £2 coins).

The company are totally uninterested, and foolishly when I looked back through my emails I saw this was the same company who did the exact same thing 12 months ago, now black listed in our household.

Everything went smoothly and they brought my car back within 25 minutes of calling, even though I took a return flight that was 4 hours earlier than scheduled

You need to contact the local police if you have had items stolen from your car. This can be done using forms on the local website. I have done this after parking my car in Luton. They are thieves