Drive Vehicle LeasingReviews 

42
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Simon and Matt were great at answering my many emails quickly, which is extremely helpful when at work and unable to call! They organised an extremely competitive deal on a new lease car and I'... See more

Rated 5 out of 5 stars

I contacted the team at DVL about a new personal contract hire a new Volvo XC60 they were advertising on a lease consolidator site. It couldn’t have been easier. No fees of any kind. Delivered within... See more

Rated 4 out of 5 stars

Would definitely recommend. Good polite friendly service. Non pushy and very helpful with answering questions. Did have to chase quite hard for an update on one occasion but when eventually spoke res... See more

Rated 5 out of 5 stars

Excellent service received from all at Drive Vehicle Leasing. I spotted a deal on an Audi A7 late on a Saturday night, which I thought was a mistake, i took my chances and sent an enquiry anyway. Mond... See more

Company details

  1. Car Leasing Service

Information provided by various external sources

Why chose us? • We deliver nationally for free and collect free of charge at the end of the contract • All documents done by phone and email to speed up the processes • Regulated by the BVRLA so you know you’re in safe hands • Part of one of the UK’s largest dealership groups so have access to lots of stock and offers smaller companies don’t • All cars supplied are brand new with full warranty unless stated pre-registered • NO processing fees with your order, initial payment is taken AFTER delivery so you don’t need to pay anything to order a car About us Drive Vehicle Leasing are specialists at providing competitive vehicle leasing and financing solutions to small to medium businesses and individuals alike on all cars, vans and pickups. Owned by one of the largest dealer groups in the UK we are well established in the motor trade and have nearly a decade of contract hire and leasing experience. Our knowledge from within some of the major UK finance providers as well as from within major manufacturer dealerships, means we are able to negotiate the best deal possible for our customers whilst also giving a great customer experience throughout the process of dealing with Drive Vehicle Leasing. All of the vehicles supplied by Drive Vehicle Leasing are delivered and collected free of charge and all paperwork is completed online to make things hassle free. Also for our business customers we are more than happy to come and meet to discuss how we can fully support you and your fleet of cars, vans or pickups.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

42 reviews

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4.7

All reviews

(42)

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Rated 5 out of 5 stars

Fantastic customer service.

Fantastic customer service.

Special thanks to Matthew and Caitlin. From the very beginning of the leasing process when I was initially just exploring the idea of leasing a car for the first time. The team was very helpful with getting me fast quotes and giving advice. After I agreed on a car, the team was constantly in touch with me to keep me informed on what was going on and when I could expect delivery, and they worked very hard to get me a fast delivery date.

October 10, 2019
Unprompted review
Rated 5 out of 5 stars

Great experience using Drive Vehicle Leasing

I have had a great experience in organising a lease car to be delivered on my specific date.

Both Matthew and Laura have been immensely helpful, it has been an easy experience. One that I thought would be stressful. I now have a great deal and a new car awaiting delivery!!

August 28, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service from Matt and Laura

Matt and Laura provided excellent service. Firstly, very helpful, with quick response, and a seamless, easy process. They always answered my queries quickly and comprehensively, and they did a first class job of managing the admin, so I received the car within 2 weeks. I would recommend this team for all your car leasing needs.

August 9, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, easy to use service punctuated with superb customer service (had very friendly interactions with both Laura and Matt). Furthermore, this deal represented excellent value for money. Whilst it must be noted that this review is only written a week after receiving the vehicle, based on all interactions so far I expect no issues whatsoever moving forward!

August 7, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

Excellent service received from all at Drive Vehicle Leasing. I spotted a deal on an Audi A7 late on a Saturday night, which I thought was a mistake, i took my chances and sent an enquiry anyway. Monday morning came round and I received my quote and everything was correct. After a few emails back and forth over the next couple of days, my vehicle had been secured, my finance documents had been accepted and delivery was arranged for my new car. Very fast and professional service, I would highly recommend.

August 7, 2019
Unprompted review
Rated 5 out of 5 stars

Emailed me the details and answered my…

Emailed me the details and answered my questions. Helpful and no pressure to buy.
Service was arranged and delivered as planned.

July 2, 2019
Unprompted review
Drive Vehicle Leasing logo

Reply from Drive Vehicle Leasing

Thanks Bhavesh, myself and Matt are really glad you liked the service and hope you enjoy your new Mercedes :)

Rated 5 out of 5 stars

Excellent service

From beginning to end laura and matt have been professional and very efficient. Dealing promptly with any queries and questions. Made leasing a car a dream! Thanks so much to you both.

June 17, 2019
Unprompted review
Rated 5 out of 5 stars

Efficient and very clear communication…

Efficient and very clear communication from beginning to end. Excellent customer service and very helpful from both Matt and Laura. Pleasure to deal with. Thank you

May 16, 2019
Unprompted review
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Reply from Drive Vehicle Leasing

Thanks very much for your reply Susan and really hope you are enjoying your Audi :)

Rated 5 out of 5 stars

Drive Vehicle Leasing - A great experience!

Drive Vehicle Leasing - Matthew who I dealt with - were professional and responsive. Everything happened when it was supposed to and I am now enjoying driving my new car.

May 16, 2019
Unprompted review
Drive Vehicle Leasing logo

Reply from Drive Vehicle Leasing

Thanks for the review Julia and so glad you like the Qashqai :)

Rated 5 out of 5 stars

Very professional service

Very professional and helpful service. Would definitely recommend.

May 15, 2019
Unprompted review
Drive Vehicle Leasing logo

Reply from Drive Vehicle Leasing

Thanks for the review Jack, very nice of you :)

Rated 5 out of 5 stars

Brilliant Service

I requested a quote via leasing.com. DVL responded quickly, their quote matched what was advertised and the order process could not have been smoother. Brilliant, will use again!

April 17, 2019
Unprompted review
Drive Vehicle Leasing logo

Reply from Drive Vehicle Leasing

Thanks you Duncan very nice of you to say and glad to hear you’d use us again, that’s exactly why we work hard and always try to go the extra mile :)

Rated 5 out of 5 stars

Highly Recommended

I can’t rate this company highly enough. They have been absolutely fantastic to deal with. Matt Rothwell has gone above & beyond in helping me find the right car & deal. He has been so helpful & patient with my constant questions & queries, always reassuring me that everything was fine. Once I had chosen my car, the finance details were sorted quickly & smoothly. All very straightforward & not complicated at all.
If you are looking to lease a vehicle, I would definitely use Drive Vehicle Leasing.
Matt & Laura, thankyou so much for all of your help & patience.

April 15, 2019
Unprompted review
Drive Vehicle Leasing logo

Reply from Drive Vehicle Leasing

Thanks for the nice comments Louise, myself ( Laura ) and Matt are really glad we got you the car so quickly with you being without one and you were a pleasure to deal with. ;)

Rated 4 out of 5 stars

Would definitely recommend

Would definitely recommend. Good polite friendly service. Non pushy and very helpful with answering questions. Did have to chase quite hard for an update on one occasion but when eventually spoke resolved matters quickly and satisfactorily.
Quotation and ordering system was slick and efficient. No chase up calls and didn’t feel like I was being pushed at any stage. Delivery communication was clear and accurate and handover between lease and finance company was nice and smooth. Car received as expected and contact made before and on the day to keep me informed. Would certainly have no hesitation in considering using again in the future.

April 2, 2019
Unprompted review
Rated 4 out of 5 stars

They did what they said they would do

They did what they said they would do - and I got a deal. I narrowed my choice down to three suppliers and they were the best. And ultimately, despite a short delay, they delivered the car properly and efficiently.

April 2, 2019
Unprompted review
Drive Vehicle Leasing logo

Reply from Drive Vehicle Leasing

Thanks for the review David, please sure to deal with you too and hope you enjoy your new car :)

Rated 5 out of 5 stars

Excellent Experience with Drive Vehicle Leasing

I have never leased a car before but the whole experience i had with Drive Vehicle Leasing has been excellent. Once I had chosen the car, everything was completed pretty quickly. Everything seems well organised and I have no complaints and would highly recommend Drive Vehicle Leasing to anyone else who is looking to lease a car.

March 26, 2019
Unprompted review
Drive Vehicle Leasing logo

Reply from Drive Vehicle Leasing

Thanks Warren, really appreciate your feedback and glad to know were doing a great job :)

Rated 5 out of 5 stars

Excellent service

Excellent service from Matt and follow-up by Laura. Everything was on time and as expected. Thank you.

March 25, 2019
Unprompted review
Drive Vehicle Leasing logo

Reply from Drive Vehicle Leasing

Thanks for the review Richard and enjoy your new car.

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