Renewal at age 73: Achieved 3 years ago without a hitch, but now as others have commented, a complete washout fiasco. Tried to use the appallingly awful One Login app. Wouldn't work on my Samsung Andr... See more
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what a pathetic time wasting exercise. The instructions are misleading, what is a photo page when a passport has two pages with the photo on it, one screen states close the passport and place camera o... See more
Unusable service will not be trying again as nothing works 0 stars in reality total waste of time the government systems are sheer bad
Spent several hours trying to renew. I even rang gov gateway who couldn't help me. Trip to the post office and an extra £7 got it done. The post office is went to said its common for the app not to wo... See more
1.4
Bad
159 reviews
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This is a scam designed to create fake identities
This is a scam to follow up 48hours later and relieve you of a further £89. Not onky that they obtain enough information through the license application to create full fake identity documents, with copies of signatures, passport numbers, etc. Should be avoided at all costs.
Use the offical .gov.uk site if you need UK documentation not this bunch of scammers
March 22, 2023
Unprompted review
Reply from Driving Licence Online
Dear Jon Woodman,
Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.
Let me take this opportunity to clarify this. While completing your Driving Licence Application, you also have subscribed to our website, which will allow you to benefit from unlimited access to our services.
I am afraid a free trial was provided allowing you to access our services and test our platform, and you also have the opportunity to cancel without any charges. After this period, the service fee will be charged if a cancellation request was not raised. Everything was clearly outlined on our website, and during the application process.
Please note that we are not creating fake identity documents. The application has been processed by us and submitted to the DVLA. Therefore, a genuine driving licence will arrive at all times.
Moving forward, should you require further assistance with your application or any information, please do not hesitate to reach out to us.
Regards,
Willow
Licence Services
Very quick got my driving license…
Very quick got my driving license sorted am very happy thank you ?
March 16, 2023
Unprompted review
Reply from Driving Licence Online
Dear Rosemary Conway,
Many thanks for the 5-star rating. We are glad to read that the service pleased you and look forward to help you in the future!
Regards,
Willow
Licence Services
Yes all good no hiccups.
March 15, 2023
Unprompted review
Reply from Driving Licence Online
Dear David Scott,
We would like to thank you for taking the time to leave your feedback. We are glad to read that the service pleased you and look forward to help you in the future!
Regards,
Willow
Licence Services
Reply from Driving Licence Online
Dear Tina Pearsall,
Many thanks for the 5-star rating. We are glad to read that the service pleased you and look forward to help you in the future!
Regards,
Willow
Licence Services
Go to the official DVLA site this…
Go to the official DVLA site this…
Go to the official DVLA site this scam automatically charges you £89 pound after 3 days avoid,I realised and cancelled the subscription realised in time needs closing down
March 13, 2023
Unprompted review
Reply from Driving Licence Online
Dear Mostafa Hasane,
Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.
Let me take this opportunity to clarify this. While completing your Driving Licence Application, you also have subscribed to our website, which will allow you to benefit from unlimited access to our services.
I am afraid a free trial was provided allowing you to access our services and test our platform, and you also have the opportunity to cancel without any charges. After this period, the service fee will be charged if a cancellation request was not raised. Everything was clearly outlined on our website, and during the application process.
Moving forward, should you require further assistance with your application ending in 32754 or any information, please do not hesitate to reach out to us.
Regards,
Willow
Licence Services
scam site
My daughter used this site when applying for her provisional licence. Total scam. It came up on google as the 1st option rather than the official DVLA website. It also took me ages to locate the actual company she used as they have not corresponded by email, only text. I have helped her send an email to cancel the application. Disgraceful.
March 11, 2023
Unprompted review
Reply from Driving Licence Online
Dear Rebecca Winstanley,
Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.
I must advise that an email confirmation and email reminder were sent to make sure that customers are aware of the free trial and subscription. Hence, on a daily basis, we are also receiving cancellation requests from customers who are still within the trial period.
We would be very pleased to discuss this in more detail. However, I am afraid we are not able to locate the application. Therefore, kindly advise us with the registered email.
Regards,
Willow
Licence Services
Quick and easy service to use
Quick and easy service to use, with excellent communication so you know where your application is in the process.
March 10, 2023
Unprompted review
Reply from Driving Licence Online
Dear Sharon,
Many thanks for the 5-star rating. We are glad to read that the service pleased you and look forward to help you in the future!
Regards,
Willow
Licence Services
Go to the official DVLA site this…
Go to the official DVLA site this scam automatically charges you £89 pound after 3 days avoid,I realised and cancelled the subscription realised in time needs closing down
March 8, 2023
Unprompted review
Reply from Driving Licence Online
Dear James Law,
Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.
We would be very pleased to discuss this in more detail. However, I am afraid we are not able to locate your application. Therefore, kindly advise us with the registered email in order for us to locate your application.
Regards,
Willow
Licence Services
Was straight forward
March 8, 2023
Unprompted review
Reply from Driving Licence Online
Dear Adel Diniz,
Many thanks for the 5-star rating. We are glad to read that the service pleased you and look forward to help you in the future!
Regards,
Willow
Licence Services
Everything was great and really easy…
Everything was great and really easy apart from where it asks for passport number, I don't have one but that isn't an option so had to put in a random number to move on
March 8, 2023
Unprompted review
Reply from Driving Licence Online
Dear D.Barlow,
We would like to thank you for taking the time to leave your feedback. We are glad to read that the service pleased you and look forward to help you in the future!
Regards,
Willow
Licence Services
The experience was very good easy to…
The experience was very good easy to apply for new driving licence great service 👍
March 8, 2023
Unprompted review
Reply from Driving Licence Online
Dear Shaun Hayes,
Many thanks for the 5-star rating. We are glad to read that the service pleased you and look forward to help you in the future!
Regards,
Willow
Licence Services
Its just a scam
March 4, 2023
Unprompted review
Reply from Driving Licence Online
Dear Red Yena,
Thanks for your review. I really apologize for the inconvenience you had to face. It would be appreciated if you can provide the registered email to get in touch with you, and we will be more than happy to discuss this is more detail.
Regards,
Willow
Licence Services
GO TO OFFICIAL DVLA SITE
Pretty good scam if you ask me. If you're not familiar with obtaining or renewing a license/provisional then you've probably seen this site. If you attempt to obtain a provisional renewal and provide your bank details, you're automatically added to a subscription to Dr Admin (which does not actually provide any value to a customer other than take £89 from their account on a periodic basis). You'll notice from other reviews on Dr Admin that the same has happened to them whether it's the website on this review or another similar named website, in association with Dr admin
You'll also see that Dr admin (or associate sites) responds stating that what they are doing is legit and that its printed on the t&cs. That's the scam.... No one really expects to be added to a subscription without explicit notification. You have to search for that in the terms... Which very few people read.
You pay £24 initially to the website in this review and are automatically added to a sub to pay £89 every three months... Good luck seeing that quickly enough to cancel. I was lucky and done some digging after paying the initial £24 and managed to block via my bank and write an email forbidding them to attempt to take further payments from my account.
You can get a provisional renewal for £14 (£10 less). I don't expect I'll see my £24 back or a driving license from these scammers. It's unbelievable they haven't been shut down for lack of transparency and decipt.
GO TO THE GOV DVLA official site!
March 2, 2023
Unprompted review
Reply from Driving Licence Online
Dear Pablavo,
Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.
Moving forward, should you require further assistance, please let us know and advise us with the registered email in order for us to locate your application.
Regards,
Willow
Licence Services
I was very happy
I was very happy, to renew my license online was easy and quick to do.
March 3, 2023
Unprompted review
Reply from Driving Licence Online
Dear Kerry,
Many thanks for the 5-star rating. We are glad to read that the service pleased you and look forward to help you in the future!
Regards,
Willow
Licence Services
Very easy quick and painless thank you
March 2, 2023
Unprompted review
Reply from Driving Licence Online
Dear Sharon Ferris,
Many thanks for the 5-star rating. We are glad to read that the service pleased you and look forward to help you in the future!
Regards,
Willow
Licence Services
i'm totally satisfied with the service…
i'm totally satisfied with the service provided ...
March 2, 2023
Unprompted review
Reply from Driving Licence Online
Dear Jürgen Fuchs,
Many thanks for the 5-star rating. We are glad to read that the service pleased you and look forward to help you in the future!
Regards,
Willow
Licence Services
Thats great service ,Good JOb GuYs.
March 2, 2023
Unprompted review
Reply from Driving Licence Online
Dear Yar Alam,
Many thanks for the 5-star rating. We are glad to read that the service pleased you and look forward to help you in the future!
Regards,
Willow
Licence Services
This is very latest app and it help in…
This is very latest app and it help in online order and traveling
June 17, 2022
Unprompted review
Reply from Driving Licence Online
Dear Muhammad Arif Baloch,
Many thanks for the 5-star rating. We are glad to read that the service pleased you and look forward to help you in the future!
Regards,
Willow
Licence Services
Really useful and helpful information
Really useful and helpful information, definitely recommend them for licences
February 28, 2023
Unprompted review
Reply from Driving Licence Online
Dear Ian McGreechin,
Many thanks for the 5-star rating. We are glad to read that the service pleased you and look forward to help you in the future!
Regards,
Willow
Licence Services
Very easy step by step instructions
February 26, 2023
Unprompted review
Reply from Driving Licence Online
Dear Paul Ivory,
Many thanks for the 5-star rating. We are glad to read that the service pleased you and look forward to help you in the future!
Regards,
Willow
Licence Services
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