DrMediSpa Reviews 351

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their welcoming, professional, and knowledgeable approach, making them feel comfortable and well-cared for. The service is frequently described as excellent, with many appreciating the detailed explanations, personalized treatment plans, and the natural, classy results achieved. People also highlight the positive user experience, noting the efficiency, ease, and the overall supportive environment of the clinics. However, some customers also noted issues with customer service, particularly regarding communication and responsiveness. A few reviewers felt their concerns were not fully acknowledged or were handled dismissively, leading to frustration. There were also isolated instances where individuals reported dissatisfaction with treatment outcomes, and concerns about the effectiveness of certain treatments were not adequately addressed.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and caring... See more

Service

Clients share positive opinions on service, highlighting the incredible care and attention to detail from... See more

Product

Reviewers mention positive feedback about product. Customers appreciate the high-quality products and... See more

User experience

Users describe positive interactions with user experience. Many customers report consistently outstanding... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Some customers praise the kindness and reassurance... See more

Based on these reviews

Rated 5 out of 5 stars

I recently had a skin consultation at Dr Medi Spa Knightsbridge, and the experience was excellent from start to finish. I was made to feel comfortable right away by the welcoming Mariana who was m... See more

Company replied

Rated 5 out of 5 stars

I have been using Dr Medispa for a number of years now for various skin and hair treatments prior to their expansion. All staff are very approachable and attentive. The environment is very friendly,... See more

Company replied

Rated 5 out of 5 stars

First time visiting the clinic in Loughton, was extremely happy with my experience! Dr Shah and Lucia were so welcoming and made me feel comfortable straight away. The way they work as a team to offer... See more

Company replied

Rated 5 out of 5 stars

I was pleasantly surprised my this company. I was very nervous to get masseter Botox to help with tension and migraines as I don’t like needles and have never done anything like this before. The 2 con... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Laser Hair Removal Service
  3. Medical Clinic
  4. Medical Spa
  5. Skin Care Clinic

Written by the company

Dr MediSpa is devoted to supporting your complete wellness. We provide a broad range of cosmetic options for both men and women, including surgical and non-surgical treatments, to rejuvenate and enhance the natural beauty of your face and body. From our sleek, contemporary clinics in Loughton, Essex, Marylebone and Knightsbridge, London, we offer cutting-edge cosmetic and aesthetic treatments tailored to your needs.


Contact info


4.8

Excellent

TrustScore 5 out of 5

351 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

First class service

"Dr Solomon is amazing! This was my first treatment and he put me at ease straight away. He advised what the best treatment would be for me. The results are fantastic and I will definitely be going back to see him“

November 20, 2021
Unprompted review
Rated 5 out of 5 stars

EXCELLENT and OUTSTANDING!

I highly recommend DrMediSpa, the service is outstanding, professional and amazing! I have previously had facials and hair treatments and can not fault them. I even sent my niece there from Swindon, Wiltshire and she drove to Loughton and stayed with me just to get a hydrafacial - her comments were 'it was worth the drive!"

After the Covid lockdown I tried to get an appointment, however due to how popular DrMediSpa are, they must have been inundated with bookings and I could not get an appointment - me being desperate for PRP hair, I went elsewhere. The service at the new clinic was good, however they talked me into having a PRP facial and I agreed, and although they explained the sunken eyes (which I didn't think so) they explained that they can fix this and it would look nice, I agreed without checking and after realised it was tear trough fillers which I really didn't want - but my fault for agreeing! After a while my under eye vein did not disappear (llooked as if though I had a black eye) and the filler sat under my left eye, and this was described as 'tyndall effect' when I checked on the internet. I was very unhappy and in desperation called DrMediSpa and requested to see Dr Somji.
Dr Somji took one look and knew exactly what went wrong, he could even see two lumps on the sides of my nose (like bridges) and it didn't take him long to fix this within minutes - that same evening after a shower, I was so happy and pleased, previous to this the under eye use to swell after having a shower. I will never rush into going else where in desperation as this is one example of what can go wrong. Before I contacted DrMediSpa, I did go back to the previous PRP clinic to show them, they could not see what I was explaining and kept telling me that I looked really nice - trust me I looked worse, it was un-natural and I had a complex, every time I looked in the mirror I was angry with myself for agreeing to something I did not really understand or did not do my research on. When I was told I looked ok, I just thought I can't really trust this clinic to dissolve the filler and I could end up looking worse.

I am now looking forward to going back to DrMediSpa for my Regenerative Stem Cell (Hair treatment) in December and Dr Somji is going to do my face at the same time and also flush under my eyes (left with some kind of pigmentation due to the trough filler).
I must also comment on Ellie - she has looked after my skin with some facial procedures, she knows what shes talking about, very professional and experienced in her work.
Oh yes, not forgetting the reception staff and Elle - Thank you so much for a professional service - everyone welcomes me so well, the staff are pleasant and always make sure the customers are looked after. Elle gave me her direct email in case I have trouble getting any further future appointments and I now also have Ellie's. I'm nearly 54 and know that DrMediSpa is the clinic that I have confidence in, they will keep me looking young!
Anyone thinking of the treatments at DrMediSpa will not regret it, just go for it!

November 19, 2021
Unprompted review
Rated 5 out of 5 stars

Always a pleasure to visit the Best Clinic!

Always a pleasure to visit. No faults. I highly recommend and wouldn't dare go else where. A clinic where you can trust their oppinion, and work. They have never been money hungry like many places around. And they are Worth every penny. I have so much trust in Dr Somji, I trust his opinion everytime. He has taken me through a great transition and helped me to become my best version of my self. Just wish he could be my GP now .... 😆

November 13, 2021
Unprompted review
Rated 5 out of 5 stars

I have been a patient of Dr Somji for…

I have been a patient of Dr Somji for about 6 years now and after every visit I am
so pleased with the natural, subtle look he provides with his treatments.

He always makes me feel so at ease with his calming, kind manner, and the girls are so welcoming and friendly.

I cannot rate this practice enough, thank you x

November 8, 2021
Unprompted review
Rated 5 out of 5 stars

Clinical Excellence with amazing facilities

Dr Solomon is one of the nicest medical professionals I’ve met. He’s very approachable and thorough helping patients to understand the recommended treatment plan and results. The clinic and staff are so lovely and the environment really helps me to feel at ease and comfortable. I’m so happy with the skincare products and regime I have been prescribed. I’d recommend Dr Medispa to anyone with skincare concerns that want an honest appraisal by highly regarded professionals.

November 3, 2021
Unprompted review
Rated 5 out of 5 stars

Ellie is just so amazing

Ellie is just so amazing and explains everything so thoroughly. It’s Very easy and comfortable to talk to her about any of your concerns and treatments.” So professional and knowledgeable.

November 2, 2021
Unprompted review
Rated 5 out of 5 stars

This salon is ultra clean and…

This salon is ultra clean and professional I always love going for my appointments doctor Dr Solomon is the best and all the staffs that works there are amazing as well keep up the good work

October 28, 2021
Unprompted review
Rated 5 out of 5 stars

Morpheus 8 treatment

Everything was so professional and I felt really comfortable having my treatment for the first time. Jasmina was great with me and very knowledgeable.

October 26, 2021
Unprompted review
Rated 5 out of 5 stars

AGE MARKS ON MY HANDS

I am so pleased with my results from Dr Medispa my therapist was Ellie, she was so professional and also very informative about my treatment. This made me feel really confident with my treatmentand would definately recomment the practice.

October 14, 2021
Unprompted review
Rated 5 out of 5 stars

I would highly recommend DrMediSpa

I have struggled with my skin for my whole adult life and have tried various treatments, creams etc with nothing making a difference. I thought it was something that I would have to just live with. I have been going to DrMediSpa for over a year now and have seen such a improvement, to the point where people comment on 'how lovely my skin is' something I never thought would happen. I can not recommend them enough.

October 14, 2021
Unprompted review
Rated 5 out of 5 stars

The best beauty treatments on the planet!

I've been a customer of Dr Medispa for around 8 years, he is, and everyone involved from the wonderful receptionists to the behind the scene staff are superb! I get literally Beverly Hills treatment and results. The best in the business! Keep up the GREAT work team! Kevin

October 13, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended aesthetic clinic

How going to any clinic can be a pleasurable experience is questionable but they manage it at DrMedispa from beginning to end. Dr Somji is professional but friendly and would make the most nervous feel relaxed. No pressure is placed to do extra treatments but excellent advice given if asked for. The staff on the reception desk are a great asset to the clinic. They are both professional and knowledgeable, friendly too. I highly recommend DrMedispa. I wouldn't consider going anywhere else!

October 12, 2021
Unprompted review
Rated 1 out of 5 stars

Way overpriced

Way overpriced, nothing special. A lot cheaper out there for the same products and services. Microneedleing £250 stupid pricing.

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

I had a Fire & Ice facial with Olivia

I had a Fire & Ice facial with Olivia. It is such an amazing facial. I have also had hydra facial and will be going for more!! Olivia has immense knowledge of skincare. Dee who is at reception is amazing, as she has a wealth of knowledge regarding treatments. Highly recommend this clinic, if you are looking for honest recommendations... .not pushy.

October 8, 2021
Unprompted review
Rated 5 out of 5 stars

I travel 2 hours to get to the MediSpa…

I travel 2 hours to get to the MediSpa in Loughton because it’s the best place to go for aesthetics.
A big thanks to Elle who’s amazing, professional and will go out of her way to help with appointments when she can. She’s definitely a credit to the team and great at her job.
Dr Somji will always listen to what you want to achieve and give his professional opinion to get great results. He’ll always make you feel at ease and welcomes you back if you have any questions.
Can’t fault anything..thank you all

October 2, 2021
Unprompted review
Rated 5 out of 5 stars

I would recommend DrMediSpa to anyone…

I would recommend DrMediSpa to anyone who is struggling with bad texture, large, open pores and blackheads and body hair! To help my skin lovely Grace advised me to try iPixel resurfacing laser and Fractora treatment - which is micro needling combined with radio frequency if I remember correctly. I couldn’t be happier with my results. My skin never looked so smooth, pores are barely visible! Recently I’m having hydtafacials with lovely Pryia. She keeps my skin perfectly clean, exfoliated, hydrated and glowing. Pryia and Grace are also performing my Soprano Ice Laser Hair Removal - so the rest of my body can be as smooth as my face.
Every visit at DrMediSpa clinic is just such a great experience. You guys not only improve my skin appearance, but my mood as well :) I think it’s worth to mention, that Reception staff is extremely helpful too. See you very soon !

September 17, 2021
Unprompted review

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