Drone World Reviews 610

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

We bought an Meta Quest 3 from them in March. It came with a warrantee. Recently the speaker arm broke (while putting the headset on - so not doing anything sinister or unusual. We got in touch with D... See more

Rated 1 out of 5 stars

This "company" is holding my funds while refusing to ship the goods they offered. They claim they can not honor the price, even though they processed the transaction and withdrew the funds. Phone line... See more

Rated 1 out of 5 stars

i own 3 drones i decided to buy one (a 4th one the pro 4v2) from drone world with the remote upgrade and a wraparound they are full of lies and bad costumer services first of the wrap came off it lo... See more

Rated 1 out of 5 stars

I've really lost my patience with Drone World, they contracted on Wednesday promised ship that day ,didn't happen. I waited, and gave them another chance, promised over night shipping didn't happen.... See more

Company details

  1. Hobby Store

Information provided by various external sources

Drone World is the premier retailer of DJI Drones & Other Quadcopters, including DJI Phantom 3 Kits, Phantom 2 FPV Kits, Inspire 1, and more.


Contact info

1.1

Bad

TrustScore 1 out of 5

610 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Legitimate company. Great service but expensive…

I ordered a very expensive drone with this company. Mike was very helpful with helping which to choose and was very patient with me. The only thing I am having a problem with right now is obtaining my drone and reaching someone at the store. Now as troubling is this may sound, believe me I am a little frustrated that I spend so much money with this company and can't reach anyone at the store. Nor did i get a email saying it was shipped which was suppose to be three days after purchase.

Update.... Got my drone and was so excited. I spoke with Mike to clear things up. There was a communication gap with the shipping. I didn't know they are not open on weekends. Stu to this date Mike has been assisting me with getting up in the air. Great guy.

January 2, 2018
Unprompted review
Rated 5 out of 5 stars

I got the variable ND filter pack for Phantom 4 Pro

I got the variable ND filter pack for the Phantom 4 Pro to get better video and photo under those bright sunlight conditions. I was amazed from the start. This filter is fantastic. It is easy to use. I just dial it in after turning the Phantom on and using the app. I love it and it is so much better than having to buy a bunch of different filters to try and accomplish the same thing. I would definitely buy this again and do business with Drone World.

December 18, 2017
Unprompted review
Rated 4 out of 5 stars

Great customer service !! Spark Fly More combo

My order for a Spark fly more combo shipped quickly and the price was as good as any other I had found. When I received it, I noticed the swag kit was not included. I contacted Drone World online and was told they ran out of the swag but did not want to hold my order. I requested the swag be shipped to a different address and they shipped all the items promised plus a bonus gift in about 10 days. Excellent service !

December 14, 2017
Unprompted review
Rated 5 out of 5 stars

Free and quick shipping to Alaska! The Mavic is awesome!!

The DJI Mavic is amazing!! My husband first bought this drone last summer against my will, and quickly proved to me that this was worth the money! It is easy to handle and takes AMAZING video footage and pictures that we will cherish for years to come. We have taken it on a handful of camping trips, and unfortunately lost our first one in Valdez, Alaska across a rapid river on a mountain top thanks to a sneaky tree. Though I was initially against the purchase, the loss hurt both of us as this truly is a wonderful little machine. I am surprising him with another for Christmas! It is pricey but well worth the money, in my opinion. The only downfall to me, and this goes for all drones, is the charge vs flight time. You charge for long periods to fly for such a short time. But I wouldn’t let that be a deal breaker!

With all of that said, Drone World has been awesome to work with. Shipping on this item was FREE TO ALASKA!! That’s huge! And I received it very quickly. So impressed! Thank you!

December 8, 2017
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Matt from Customer Service went beyond the call of duty to get me my Drone. After a few email exchanges, he called me and shipped my Spark 2 day air so I would have it for the weekend.

December 8, 2017
Unprompted review
Rated 5 out of 5 stars

From my experience buying production from them since 2016.

From my experience, Drone World service and products has been excellent. I have bought my Phantom 4 from them and have no issues with it. I also bought several accessories and they arrived on time and no issues. I bought their drone controller shade that fit perfectly on my Ipad Air 2. Will definitely buy items from them in the future.

December 6, 2017
Unprompted review

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