Drone World Reviews 610

TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

We bought an Meta Quest 3 from them in March. It came with a warrantee. Recently the speaker arm broke (while putting the headset on - so not doing anything sinister or unusual. We got in touch with D... See more

Rated 1 out of 5 stars

This "company" is holding my funds while refusing to ship the goods they offered. They claim they can not honor the price, even though they processed the transaction and withdrew the funds. Phone line... See more

Rated 1 out of 5 stars

i own 3 drones i decided to buy one (a 4th one the pro 4v2) from drone world with the remote upgrade and a wraparound they are full of lies and bad costumer services first of the wrap came off it lo... See more

Rated 1 out of 5 stars

I've really lost my patience with Drone World, they contracted on Wednesday promised ship that day ,didn't happen. I waited, and gave them another chance, promised over night shipping didn't happen.... See more

Company details

  1. Hobby Store

Information provided by various external sources

Drone World is the premier retailer of DJI Drones & Other Quadcopters, including DJI Phantom 3 Kits, Phantom 2 FPV Kits, Inspire 1, and more.


Contact info

1.1

Bad

TrustScore 1 out of 5

610 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Buyer confandance ..

I received my new Spark Fly More Combo from Drone-World and I,m very happy wwith the service I received. There were a few items missing from my shipment that were shown in the overview picture, I haven’t contacted , Drone-World regarding matter yet I sure they will make it right . Happy customer!!!

February 7, 2018
Unprompted review
Rated 2 out of 5 stars

Once you purchase from this company you …

Once you purchase from this company you are forgotten
Count on being ignored after the sale

February 2, 2018
Unprompted review
Drone World logo

Reply from Drone World

Hello Rick. We are very sorry to hear about your experience. We are unable to pull any contact history or order history from you to investigate this. If you can provide us with more details about what happened we would love to resolve this for you!

Rated 5 out of 5 stars

Great Store

Great Store! Navigating the site was super easy and finding what I was looking for was fast. Pricing was fair and shipping was fast. Not much more you can ask for!

January 29, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! They were very knowledgeable about all their products and deals. As a business owner myself, I greatly appreciate these traits in a company.

UPDATE:
Once again Drone world has led me to the perfect product and deal. They were able to answer all my questions and I feel very confident in the new DJI Mavic Pro I have purchased as my 2nd drone from them.

January 19, 2018
Unprompted review
Rated 4 out of 5 stars

An overall pleasant experience...

I am pleased with my dealings with Drone World. So far, I have only made one purchase, but it was for a pretty expensive item. It took a little longer to receive my item than I was quoted, but I did place my order on Christmas eve, so the holidays were in full swing, which probably slowed the process.
Their selection seems to be pretty good, and their prices are definitely competitive.
My only other quibble is that they were pretty slow in responding to my emails and messages. As in several days. They did answer eventually, and were very friendly when they did, so maybe I just need to be a bit more patient.
I will definitely be purchasing from them again in the near future.

January 18, 2018
Unprompted review
Rated 5 out of 5 stars

I will always purchase any drone-related product from Drone-World

I will always purchase any drone related products through Drone-World. My 1st drone purchase via another seller was, at best, a nightmare.
When I wanted to test some Carbon fiber props, a friend suggested I go through Drone-World, and I did. Best customer support w that purchase!
Therefore, my 2nd drone purchase was through Drone-World. Only one item on back order, which I’m used to.
The main reason for my 5 star Drone-World review is when you choose “contact us”, they provide many choices for you to get help. And, you get a real, genuinely happy, live person! All of the support ppl I’ve spoken with are drone pilots, and that helps me, as a customer, make decisions.

January 12, 2018
Unprompted review
Rated 5 out of 5 stars

I ordered the DJI Goggles RE

I ordered the DJI Goggles RE. These guys are great, fast shipping an always ready to help. I can't say enough good things about the customer service you'll get when shopping here. As I said before this is were I shop for all my Drone needs....

Again
Thanks Drone World 🌎

January 7, 2018
Unprompted review
Rated 5 out of 5 stars

The Service at Drone World!

While there are plethora of benefit with the DJI Google Racing Edition, this review will be more toward the overall company at Drone World. The service at Drone World surpass my expectation due to the followings..

1. Free Shipping and Rapid delivery
2. Excellent follow-up on merchandise
3. Amazing additional Accessories for your drone
4. Secure packaging
5. Quality of Service and knowledge

Personally, I have worked with other Drone companies but Drone World has become my favorite online retailer. I look forward purchase many products from them. Thank you Drone World!

January 5, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look