Drone World Reviews 610

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

We bought an Meta Quest 3 from them in March. It came with a warrantee. Recently the speaker arm broke (while putting the headset on - so not doing anything sinister or unusual. We got in touch with D... See more

Rated 1 out of 5 stars

This "company" is holding my funds while refusing to ship the goods they offered. They claim they can not honor the price, even though they processed the transaction and withdrew the funds. Phone line... See more

Rated 1 out of 5 stars

i own 3 drones i decided to buy one (a 4th one the pro 4v2) from drone world with the remote upgrade and a wraparound they are full of lies and bad costumer services first of the wrap came off it lo... See more

Rated 1 out of 5 stars

I've really lost my patience with Drone World, they contracted on Wednesday promised ship that day ,didn't happen. I waited, and gave them another chance, promised over night shipping didn't happen.... See more

Company details

  1. Hobby Store

Information provided by various external sources

Drone World is the premier retailer of DJI Drones & Other Quadcopters, including DJI Phantom 3 Kits, Phantom 2 FPV Kits, Inspire 1, and more.


Contact info

1.1

Bad

TrustScore 1 out of 5

610 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Delivery times need some improvement, otherwise good

I just made my second purchase from Drone World. I personally feel that they are the experts in drone technology. I purchased a very expensive drone, and after waiting the required three days for shipment I inquired about the status of my shipment. The antennas for the RC are not available for another week so shipment is delayed. I feel that this should have been in stock and the shipments go out on time. Stop advertising items that you are not prepared to ship, or just let us know up front any expected delays. Things happen! Good Communication could smooth things out. You have a plan for your business, I had a plan for your product.

March 1, 2018
Unprompted review
Rated 3 out of 5 stars

No response

No response. On recent orders via.email. or customer support,says they will contact shortly its been days still no answers.

March 1, 2018
Unprompted review
Drone World logo

Reply from Drone World

Hello Andrew! We are sorry to hear that you were unable to originally reach a representative in a timely manner. I just looked into it and it appears one of our salespersons reached out to you and squared things away. Let me know if this is true or if you still have pending issues for us to resolve. Thank you.

Rated 5 out of 5 stars

I've purchased 10 drones the purchases…

I've purchased 10 drones the purchases was at different times & each time I ordered everything was great & we received the drones earlier than expected
I highly recommend Drone World they have been very helpful to my hobby business.

February 16, 2018
Unprompted review
Rated 5 out of 5 stars

They answer your questions

They answer your questions. Need an answer via phone call? Just ask, they call you. You prefer email? They do that too. I gave this company no mercy asking questions about the DJI P4P+. They answered my questions and put my mind at ease. Their support has assured me that I'm getting the most from my P4P+ Drone.
They even called me back to see how I was doing with my new purchase.
With that I bought a second P4P. That's what I think of this company.

I wish all of the "companies" I deal with operated in the manner Drone World goes about doing their business. They offer some of the best products at the best prices while setting standards in customer care both before and after the sale. Fly safe and be confident with Drone World as your wingman. Those drones I bought are just plane AWSOME.

February 15, 2018
Unprompted review
Rated 5 out of 5 stars

Thinking about purchasing a drone? Drone World IS the way to do it!

I purchased a DJI Spark fly more combo. Easily one of the best purchases I have ever made. It is so easy and fun to fly!! Drone World made the purchase simple, they answered any and all questions and concerns I have had. Drone World also has any accessories you might want to add to the fly more combo to make the flying experience even better.

February 12, 2018
Unprompted review
Rated 5 out of 5 stars

I think that the MAXX Mod Long Range …

I think that the MAXX Mod Long Range Mavic Pro Platinum is a pretty extensive package. The drone is excellent and the controller with the long range antenna is pretty nice. There are a few things in the kit either not needed or just not that great but overall I highly recommend it.

February 11, 2018
Unprompted review
Rated 4 out of 5 stars

Great products, slow response back on questions.

Purchased a Mavic Air recently. Product arrived on time but was missing an item that was included. Called customer service and problem solved but still waiting for item. Customer service could be a bit better and response time could be quicker when contacting via email. Sometimes I get a response sometimes not. Over all I would purchase again from drone world.

February 10, 2018
Unprompted review

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