Dronedesk Reviews 

295
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Drone Desk is without a doubt the best investment made by anyone commencing operations in the uav sector. It enables management of every aspect of your operation from logging and risk assessments to r... See more

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Rated 4 out of 5 stars

Since using Dronedesk I've found it really nice to use overall. Some of the features I haven't needed to use but they look like they could be really useful. It can be slow loading large numbers of job... See more

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Rated 5 out of 5 stars

DroneDesk has taken the chaos out of planning and running inspection jobs. Everything sits in one place — flight planning, risk assessments, checklists, logs — and it all just works. It’s made my... See more

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Rated 5 out of 5 stars

Dronedesk makes drone flight planning an absolute breeze. Back when I was out in the field, planning a flight could take hours. Checking airspace, weather, and compliance requirements (usually with mu... See more

Company replied

Company details

  1. Business to Business Service

About Dronedesk

Written by the company

Dronedesk is how professionals manage their drone operations.

Dronedesk's business admin and flight planning tools help you manage your drone operations more efficiently than you ever thought possible; saving you time and money on every job.

The fully integrated tools includes:

  • CRM
  • Products creation and quoting & invoicing
  • Asset management for drones, batteries and other hardware with maintenance scheduling
  • Team management with certification tracking
  • Flight logging and reporting by pilot, drone or battery
  • And more...

The job management and flight planning component provides access to everything you need to plan a drone flight quickly and safely:

  • Desk-based and onsite survey forms
  • Configurable risk assessments
  • Checklists (there's seven of these!)
  • Method statements and rich text operational notes sections
  • Fly-away zone contacts for all agencies including ATCs, glider clubs, Police, Air Ambulance and other air users
  • Site plan map which shows airspace intelligence layers, ground hazards, RPZs and much more
  • Up-to-date NOTAMs
  • Hourly weather forecasts for your flight location

In all, Dronedesk fetches over 30 datasets for the location you're flying - all in an instant with no effort required on your part at all.

Dronedesk is the #1 rated drone operations platform and over the last year we've helped over 495 companies save almost 10,000 work-hours on their drone operations.

There's a free 30-day trial on all plans so there's no risk to giving us a try and start enjoying "Less admin, more flying".

Get started now →


Contact info

4.8

Excellent

TrustScore 5 out of 5

295 reviews

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4.8

All reviews

(295)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Tool for RPAS Flight Planning

Great Tool for RPAS Flight Planning
Having all aspects of flight planning in one interface (NOTAMS, Weather, Altitude Angel and site plan map)

February 8, 2023
Unprompted review
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Reply from Dronedesk

Thanks so much for your review JN. We've taken great care to make sure that we pull in all the data you need to be able to plan your drone flight safely.

Rated 5 out of 5 stars

Great solution for the ever changing…

Great solution for the ever changing drone world

February 8, 2023
Unprompted review
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Reply from Dronedesk

The CAA are certainly making drone operators have a long hard look at the regulations at the moment! It's good to hear that Dronedesk is helping you stay on top of that! Thanks for leaving us a review Jimmy.

Rated 5 out of 5 stars

DroneDesk is a great solution

DroneDesk is a great solution. It's easy to use, comprehensive and more importantly, unlike many other systems, it works! The system encourages compliance by making it easy. I would thoroughly recommend,

November 27, 2022
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Reply from Dronedesk

Thank you for taking the time to write a review Mark.

We have lots of drone operators who come to us having tried other solutions. Them placing their faith in us drives us to keep Dronedesk at the leading edge of drone operations management platforms.

Rated 5 out of 5 stars

Dronedesk is a fantastic Product

Dronedesk is a fantastic Product
Very thorough and easy to use.
Dorian is excellent, very knowledgeable, friendly and happy to help with anything he can

October 5, 2022
Unprompted review
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Reply from Dronedesk

Thank you for taking the time to leave a review James.

I'm so pleased that you're finding Dronedesk meets your needs and proud to provide the support that, I hope, sets us apart from the rest!

Rated 5 out of 5 stars

New GVC candidate. Dronedesk is an enormous time saving…

Dronedesk is an enormous time saving platform when planning any UAS project. Everything you need is there and is easily auditable. It's a 'no brainer'. Try it, you'll see.

September 2, 2022
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Reply from Dronedesk

Hi "Consumer", thank you for taking the time to leave a review.

Our users have told us that Dronedesk saves them an average of 56 minutes on every job they plan so it's great to hear you find it it saves you time too!

Rated 4 out of 5 stars

Good software, a few changes could make it GREAT software!

The software is good and covers a lot of what I need to do in terms of management of safety and client information. I think the price is fair and has removed a lot of manual planning before flights. My only reason for 4 and not 5 stars is that I don't think it was clear enough when I subscribed which features came with the subscription and which required the pro levels. I was frustrated to find that checklists, custom header etc were locked unless I paid a lot more for the pro version. I've simply gone back to my free checklist software instead so think the benefits of the higher level subscriptions, for me anyway are worth the extra cost.

August 15, 2022
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Reply from Dronedesk

Thank you for taking the time to leave a review Kit.

I'm sorry I wasn't clear enough on the different features available on the plans.

I do try and list everything in the full feature comparison table on the pricing page. But, I checked and found I hadn't mentioned that the customisable document header wasn't available on the Startup plan; I've now corrected that.

What I would say is that three of the seven checklist types still available in the Startup plan (onsite, pre-flight and post-flight) and they are all fully customisable.

And, although you can't create a fully-customised document header, the export job packs are still clearly branded with your banner etc.

Rated 5 out of 5 stars

Comprehensive application for managing…

Comprehensive application for managing the administration side of commercial drone projects.
Covers all you will ever need, takes a bit to learn but the support offered by the creator is second to none.
Realistically if you are a commercial drone pilot this is more than worth the cost and will make your life a lot easier

July 2, 2022
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Reply from Dronedesk

Thank you so much for your review Lewis.

Like any new software app, there's a learning curve but there's dozens of user guide videos available to help you through.

And, I'm more than happy to provide one-on-one demos and onboarding to help new users get up to speed double-quick and start enjoying "less admin, more flying" as quickly as possible.

Our users easily make up the subscription cost from the time that Dronedesk helps them free up!

Rated 5 out of 5 stars

Dronedesk is exactly what we were after

Dronedesk is exactly what we were after and will save us a lot of time and effort in the future.

Extremely responsive support from a clearly passionate development team.

The roadmap and the option to propose additions and amendments is a really nice feature.

June 22, 2022
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Reply from Dronedesk

Thank you for taking the time to leave a review Martin. We're please to be able to support your great work at Warwickshire Search & Rescue.

Rated 4 out of 5 stars

Great labour saving system

Great labour saving system. Once you get used to the layout and approach it systematically you race through assignments, checks and upload your flight logs, which as we all know is the less glamorous part of the job.

I would strongly recommend using the system and following the guidelines to get the best from the system.

June 22, 2022
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Reply from Dronedesk

Thanks so much for your review Nick. I'm pleased that you recognise Dronedesk as a labour-saving system and that you strongly recommend it.

You provided some detailed feedback in our offline discussion and we're actively working on developments to improve in the areas you mentioned; user guides and flight logging.

Rated 5 out of 5 stars

Would recommend

The most difficult part of running a drone business for me was the planning and finding information in a timely fashion. I tried drone desk and overnight it became so easy and provided more information than originally I could. Also it made it extremely easy logging jobs, maintenance and flights whilst also keeping track of other pilots and there competencies. I will defiantly be continuing my subscription.

June 3, 2022
Unprompted review
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Reply from Dronedesk

Thank you so much for taking the time to leave us a review Stefan. You've described exactly the reasons we built Dronedesk in the first place! And we're now proud to be helping around 700 drone operators, across the UK and USA, to save time and money with every job they do.

Rated 5 out of 5 stars

Dronedesk - perfect for commercial flying.

I’m new to the UAS world and was daunted by the complexity of the paperwork involved in commercial pilot work. Dronedesk takes the headache out of all the planning and compliance before during and after every flight. I can see this being my go to platform as I build up my business. Highly recommend.

June 1, 2022
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Reply from Dronedesk

Thank you for taking the time to leave a review Chris. It's great to hear that Dronedesk is helping to make flight planning less daunting for you.

Rated 5 out of 5 stars

If you’re starting or have a drone business, give this a try!

This is honestly the best I found since starting out with my drone!
There is so much data pulled in from weather to flight zones, it allows all the planning to be recorded smoothly and even provides a template for Risk Assessments, Method Statement, Operational Notes and that isn’t even scratching the surface.

I can now input leads and Dronedesk will take it all the way through from quoting to invoicing and any data you need is neatly provided for financial reports, incident reporting, etc.
if you’re starting a drone-related business this will not only be everything you need to start but will likely be enough full stop.

Lastly, the few questions I’ve had where I came stuck, Dorian has quickly responded and sorted me out.
Very highly recommend using the free trial to see what you think!

May 10, 2022
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Reply from Dronedesk

Thank you for taking the time to leave such a detailed review. We built Dronedesk so that it works as well for people just getting started in the industry as it does for large national enterprise operations.

Rated 5 out of 5 stars

Simplified planning

Dronedesk has nicely simplified the planning process for us. Dorian has been extremely responsive and helpful in getting us set up.

April 28, 2022
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Reply from Dronedesk

Thank you for taking the time to leave a review Rowley. It’s not just about the time saving and the rich feature set with Dronedesk; we pride ourself in delivering the best support possible too.

Rated 5 out of 5 stars

An outstanding system for drone pilots

An outstanding system for drone pilots. Using Drone Desk has saved me a considerable amount of time having all the resources I would have normally checked separately in one place.

the way you can then print out a job pack which not only looks incredible but it extremely comprehensive is just brilliant.

If you're a professional drone pilot or someone that likes to plan your flights in detail I guarantee you'll be blown away the first time you try Drone Desk.

March 21, 2022
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Reply from Dronedesk

Wow, thank you for taking the time to leave us such a glowing review Peter. I'm delighted that Dronedesk is saving you so much time - did you know that we pull in over 30 different datasets to help make the flight planning process as slick as possible for our users.

Rated 5 out of 5 stars

Love this platform

Love this platform, saves me so much time.

February 28, 2022
Unprompted review
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Reply from Dronedesk

Thank you for your review Barry. We surveyed our users and they told us that, on average, they save 56 minutes per job after switching to Dronedesk.

Rated 5 out of 5 stars

DroneDesk is a must for drone operators.

If you're in the drone industry, and you have a dread of paperwork and admin like me, then you have just got to sign up for DroneDesk. I'm currently training to take my GVC Operational Evaluation and I have to have all the I's dotted and all the T's crossed, so I was very worried about getting it right. Then I discovered DroneDesk, and I can honestly say, it is, without doubt, the best admin package I've ever come across. Everything has been thought of, and it is a credit to its creator. If you are currently in the drone industry, or just starting out, I highly recommend this superb bit of kit. It's a must. Well done

February 1, 2022
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Reply from Dronedesk

Thank you so much for taking the tine to write such a glowing review George. I built Dronedesk for exactly the reasons you've described so it's always great to hear that it's helping other operators get on top of their admin.

Rated 5 out of 5 stars

Drone Desk is an absolute essential for…

Drone Desk is an absolute essential for my business. Makes the admin side of my business an absolute breeze!

January 27, 2022
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Reply from Dronedesk

Thank you for taking the time to write us a review JS Aerial. Dronedesk is all about making flight planning simple, quick and easy for drone operators so I'm delighted it's making your admin a breeze!

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