Dronedesk Reviews 

295
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Drone Desk is without a doubt the best investment made by anyone commencing operations in the uav sector. It enables management of every aspect of your operation from logging and risk assessments to r... See more

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Rated 4 out of 5 stars

Since using Dronedesk I've found it really nice to use overall. Some of the features I haven't needed to use but they look like they could be really useful. It can be slow loading large numbers of job... See more

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Rated 5 out of 5 stars

DroneDesk has taken the chaos out of planning and running inspection jobs. Everything sits in one place — flight planning, risk assessments, checklists, logs — and it all just works. It’s made my... See more

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Rated 5 out of 5 stars

Dronedesk makes drone flight planning an absolute breeze. Back when I was out in the field, planning a flight could take hours. Checking airspace, weather, and compliance requirements (usually with mu... See more

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Company details

  1. Business to Business Service

About Dronedesk

Written by the company

Dronedesk is how professionals manage their drone operations.

Dronedesk's business admin and flight planning tools help you manage your drone operations more efficiently than you ever thought possible; saving you time and money on every job.

The fully integrated tools includes:

  • CRM
  • Products creation and quoting & invoicing
  • Asset management for drones, batteries and other hardware with maintenance scheduling
  • Team management with certification tracking
  • Flight logging and reporting by pilot, drone or battery
  • And more...

The job management and flight planning component provides access to everything you need to plan a drone flight quickly and safely:

  • Desk-based and onsite survey forms
  • Configurable risk assessments
  • Checklists (there's seven of these!)
  • Method statements and rich text operational notes sections
  • Fly-away zone contacts for all agencies including ATCs, glider clubs, Police, Air Ambulance and other air users
  • Site plan map which shows airspace intelligence layers, ground hazards, RPZs and much more
  • Up-to-date NOTAMs
  • Hourly weather forecasts for your flight location

In all, Dronedesk fetches over 30 datasets for the location you're flying - all in an instant with no effort required on your part at all.

Dronedesk is the #1 rated drone operations platform and over the last year we've helped over 495 companies save almost 10,000 work-hours on their drone operations.

There's a free 30-day trial on all plans so there's no risk to giving us a try and start enjoying "Less admin, more flying".

Get started now →


Contact info

4.8

Excellent

TrustScore 5 out of 5

295 reviews

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4.8

All reviews

(295)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Dronedesk Great CRM for commercial businesses

Dronedesk is an essential part of running a drone business. The application CRM is live and online so we can access the site in the field as well are remote offices. We often, point our students to Dronedesk after completing the GVC to assist with their start up business and CAA application process. Great platform easy to navigate and use. Always online support cheers team.

January 13, 2022
Unprompted review
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Reply from Dronedesk

Thank you for taking the time to leave us such a great review Alan. We know a number of RAEs recommend Dronedesk because it just makes life so much easier for operators - so thank you for recommending us to your students too!

Rated 5 out of 5 stars

Good Intuitive Record Keeping.

I use this web based program to support my business of Drone Photography and Videography. I find it simple and intuitive, essential for recording details of clients, equipment and flights, merged with project/job details and progress easily visualised.

December 5, 2021
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Reply from Dronedesk

Thank you for taking the time to leave a review Maurice. It's great to hear you're finding Dronedesk simple and intuitive because that was one of our primary goals when creating the app.

Rated 5 out of 5 stars

Excellent integrated site

Excellent integrated site. Allows more time to plan and less to collate the sources of a flight

July 28, 2021
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Reply from Dronedesk

Thank you for taking the time to leave a review Taron. Did you know that certain drone insurance providers are so confident that using Dronedesk leads to jobs being planned more safely that they're happy to give a significant discount on premiums for our users.

Rated 5 out of 5 stars

Easy to set up and use

Easy to set up and use and very comprehensive.

July 17, 2021
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Reply from Dronedesk

Thanks for taking the time to leave a review Martin - we've just made setup even quicker too by enabling bulk upload of your existing client, location, drone and battery records.

Rated 5 out of 5 stars

Flight Planning

Having recently been tasked with organising over 20 flights for a client I find Dronedesk is an invaluable tool when planning. Now instead of trawling through multiple maps, switching between numerous apps and webpages all the information to safely plan a flight is now in one place. Highly recommend.

July 14, 2021
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Reply from Dronedesk

Thank you for taking the time to leave a review Stephen. Did you know that Dronedesk instantly brings together almost 30 different external data sources for you for every job you create!

Rated 5 out of 5 stars

An amazing system

An amazing system that saves a huge amount of time, quite simply it works. Brilliant

July 5, 2021
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Reply from Dronedesk

Thank you for your review Gareth - saving time by keeping it simple is what we like ;-)

Rated 5 out of 5 stars

Its a very useful tool for any…

Its a very useful tool for any professional drone pilot
Saves a lot of time in planning flights thanks darian.

June 16, 2021
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Reply from Dronedesk

Thank you for your review Andy. Did you know that 78% of Dronedesk users say they're able to plan jobs in 30 minutes or less!

Rated 5 out of 5 stars

All-in-One Planning Tool

I chose Dronedesk as the platform for my company - Aerial Ashes - because it contains all the information I need for assessing and planning tasks and produces excellent 'job packs' which can be tailored to give clients all the information they need in a highly professional file.
The more I use Dronedesk, the more I realise how much time it is saving without skipping any of the important assessment stages.

June 15, 2021
Unprompted review
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Reply from Dronedesk

Thank you for your review Christopher. It's great to hear that Dronedesk is saving you time - on average our users say they save around 56 of admin time per job since switching to Dronedesk!

Rated 5 out of 5 stars

A must have for all drone operators

A must have for all drone operators, this app allows you to plan your missions through to invoice. It is like having another team member, especially good for us that work on our own.

May 26, 2021
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Reply from Dronedesk

Thank you for your review Paul. I'm delighted you've hired Dronedesk as your second team member - any issues, please get in touch with HR! :-)

Rated 5 out of 5 stars

Great product...

Dronedesk streamlines your jobs from start to finish.
From desktop/pre-flight surveys through to risk assessments and method statements, and logging hours and much more.

A very professional package that will pay for itself by way of saving you hours of work per flight.

May 21, 2021
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Reply from Dronedesk

Thank you for taking the time to leave a review Andy. On average our users have said they save 56 minutes per job on planning and admin time since switching to Dronedesk so it's great to hear you're saving time too!

Rated 5 out of 5 stars

Dronedesk is an essential drone tool.

Dronedesk is a comprehensive drone operating planning tool. It collates all the relevant information and provides reports to assist the work. It is an excellent tool, and the support is amazing.

May 19, 2021
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Reply from Dronedesk

Hi "completemonsterbob" :-) thanks so much for taking the time to leave a review. We focus a lot on getting support right and aim to always provide fast response times and an answer to any question!

Rated 5 out of 5 stars

Great piece of software

Great piece of software. I wish I'd started using it sooner to make the planning and recording of all my drone jobs more efficient! And the customer service is amazing! Would highly recommend.

May 18, 2021
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Reply from Dronedesk

Thank you for your review and for recommending Dronedesk Dixiechick! Regretting not discovering Dronedesk sooner is a common complaint from our users! :-)

Rated 5 out of 5 stars

DroneDesk an essential part of UAV Flight Planning

DroneDesk is an essential software tool for Remote Pilots. It reduces the amount spent planning safe flights. The pre and post flight checks help remind you to do tasks and stick to the schedule.

May 16, 2021
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Reply from Dronedesk

Thank you for your review David. Dronedesk is all about making things quick and simple by giving you everything you need in one place so I'm glad it's helping you stick to your schedule.

Rated 5 out of 5 stars

THE platform for UAV management and business admin - 5 stars!

Dronedesk has been a really useful platform to plan, execute and conclude my UAV operations over this passed year. The platform has become a necessary tool in my day-to-day workload, relieving a few of the many pressures to ensure each flight, commercial and recreational, are successful. Dorian, the founder, is always on hand to answer any questions and I'd highly recommend his company for business admin and UAV management. Thank you for your hard work!

May 15, 2021
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Reply from Dronedesk

Thank you for taking the time to leave a review Benjamin, I really appreciate it! It's great to hear that Dronedesk is helping to relieve some of the flight planning pressure for you!

Rated 5 out of 5 stars

Makes planning simple and straightforward

Makes planning jobs and tracking clients simple and stress free. Before I used Dronedesk I had to refer to several different sites to collate all the info needed to plan drone jobs, this does it all in one.

May 14, 2021
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Reply from Dronedesk

Thank you for your review Aj. Did you know that on average operators save 56 minutes of planning time per job using Dronedesk - I'm glad you're seeing the benefits too!

Rated 5 out of 5 stars

This is a great resource for drone…

This is a great resource for drone operators. A comprehensive content and outstanding back-up support.

March 29, 2021
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Reply from Dronedesk

Thanks you for your review Kevin. I'm constantly growing the range of content and features in Dronedesk and strive to provide the best possible support for users so thanks for the kind words.

Rated 4 out of 5 stars

Happy

I have given Dronedesk 4 stars only because I haven’t had that much experience with using it yet, but the way things are going I am sure it will achieve 5 stars and Beyond.
I’m not the greatest with IT but I am finding it user friendly, to be able to access short videos to help you through a particular page is a real bonus, and of course collating all the information needed for the CAA year end.

March 27, 2021
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Reply from Dronedesk

Thank you for your review Terry. The more you use Dronedesk, the more you'll find out just how much it can help make things simple for you. Don't forget to come back and add that extra star when you're ready! ;-)

Rated 5 out of 5 stars

Dronedesk

This software is invaluable to any commercial drone company

March 26, 2021
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Reply from Dronedesk

Thanks you for taking the time to leave a review Philip, it's much appreciated.

Rated 3 out of 5 stars

As a product it is excellent but could be better

As a product it is excellent. Disappointing part is that the basic was free and now it isn’t and the more advanced features are out of price range for a small start up

March 25, 2021
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Reply from Dronedesk

Thank you for your review DL. It was honestly a really tough decision for me to end the free plan. I'm a small startup myself and the harsh reality is that I just couldn't keep Dronedesk going with over 90% of my users not paying anything to use the system.

I've kept the product as affordable as possible at just £5/month. I believe that still represents amazing value for money when you consider the time and effort you save with every job you plan in Dronedesk. I also introduced a new lower-priced Pro plan at the same time to help make the more advanced features accessible to a wider audience.

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