My experience with City Drop Kerb – deposit dispute
I dealt with a contractor who introduced himself as Gez Ferns, operating under the name City Drop Kerb. I paid £75 for a site survey and later a £2,250 deposit for driveway works.
The following day I cancelled the work and requested a refund of the £2,250 deposit because there were no written terms stating that the deposit was non-refundable. I did not request the £75 survey fee back as the survey had already been carried out.
The refund was refused and I have since issued a County Court claim to recover the deposit. The money has not been returned and the matter is currently going through the court process.
I would strongly recommend anyone considering similar work ensure all terms, payment conditions and cancellation rights are clearly agreed in writing before paying any deposit.








