Dr. Squatch Reviews 48,246

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting their quality, natural ingredients, and pleasant scents. Many people appreciate the effectiveness of the soaps, shampoos, and other hygiene items, noting improvements in skin and hair health. The customer service is frequently described as excellent, with consumers commending the team's responsiveness and willingness to resolve issues efficiently. However, some customers experienced issues with their orders, including missing items or incorrect products. There were also occasional reports of damaged packaging upon delivery and some dissatisfaction with the longevity of certain products. A few people also mentioned that some deodorants left stains on clothing or caused skin irritation.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Many customers appreciate the natural ingredients,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the products for being natural,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the easy ordering... See more

Delivery service

Consumers have mixed experiences with delivery services. Many praise the quick shipping and timely arrival of... See more

Customer service

People report positive experiences with customer service. Many customers praise the excellent and helpful... See more

Based on these reviews

Rated 4 out of 5 stars

I love the product and smelling nice yet manly. The accounting team could do a better job managing the auto ship scheduling. Actually set the schedule to autoship and charge based on customer feedback... See more

Rated 4 out of 5 stars

I love your products. The only thing is with being subscribed i did expect the delivery process to be a bit quicker. Other than that ypu guys are absolutely amazing. I don't use anything else for hygi... See more

Rated 5 out of 5 stars

Had to pick two different scents on my subscription because the other scents I usually order were out of stock. Picked a couple scents I hadn't tried before and ended up disliking them. Contacted Dr... See more

Rated 5 out of 5 stars

Needed to change around my subscription products and forgot to cancel the original ones before it was charged. Team said they were able to get the order in time at the warehouse and cancel the product... See more


Company details

  1. Toiletries Store

Written by the company

Dr. Squatch provides organic and natural handmade soap to men who want to feel like a man, and smell like a champion.


Contact info

4.1

Great

TrustScore 4 out of 5

48K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. I tried some new scents and they just weren't my thing. I contact the squatch and they sent me new scents no questions asked. The products are quality, shipped quickly.

April 15, 2026
Rated 5 out of 5 stars

Squatch products are the best

Squatch products are the best. I like all the cologne and deodorant that I have purchased and they all smell great. It’s nice to smell good at all times and have confidence knowing you smell good. It’s having a feeling of the next level. I be Squatchen!!!

April 15, 2026
Rated 3 out of 5 stars

I love your products and was my second…

I love your products and was my second time ordering. First time I payed for standard shipping and all went well. I needed my stuff sooner this 2nd time around and paid for express. Was given an eta date which was the coming weekend. What I got was standard and received later than expected. Shipping updates were wrong and I don’t think I would have got my products if I never reached out to you and asked why it was sitting. Even got an answer once it was in transit. So if anything work on your shipping and ETAs. I deal with that stuff everyday at my job and it’s not hard. Love your stuff and products though and will continue to order.

April 8, 2026
Rated 5 out of 5 stars

So Fresh So Clean

Love the fact we get to try new limited-time scents, great quality, awesome exfoliation, makes teen boys actually excited to shower/get ready for school!

April 8, 2026
Rated 5 out of 5 stars

Only Dr Squatch for Me

Dr Squatch is the ONLY bar soap I use. I prefer the medium grit bars, but have tried most all of the "briccs." Bourbon Barrel is one of my favorites. Really like the Christmas season briccs, too.

April 15, 2026
Rated 2 out of 5 stars

I love the soaps (a lot) so was excited…

I love the soaps (a lot) so was excited to see deodorants in same scent. But I purchased one and it was anything but a smooth application (as stated on package). Semi-dry and clay-like consistancy. Hard to apply.

Sent a note of concern and Squach was quick and great to replace the item... when it came, it was the very same. So be aware, this is how it comes ☹️

April 8, 2026
Rated 5 out of 5 stars

Replaced Order

My order was delivered but I never received my subscription one way or another. Customer support got another package sent very quickly and I received it!!! Very happy with Dr. Squatch ❤️

April 15, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look