Dr. Squatch Reviews 48,241

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting their quality, natural ingredients, and pleasant scents. Many people appreciate the effectiveness of the soaps, shampoos, and other hygiene items, noting improvements in skin and hair health. The customer service is frequently described as excellent, with consumers commending the team's responsiveness and willingness to resolve issues efficiently. However, some customers experienced issues with their orders, including missing items or incorrect products. There were also occasional reports of damaged packaging upon delivery and some dissatisfaction with the longevity of certain products. A few people also mentioned that some deodorants left stains on clothing or caused skin irritation.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Many customers appreciate the natural ingredients,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the products for being natural,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the easy ordering... See more

Delivery service

Consumers have mixed experiences with delivery services. Many praise the quick shipping and timely arrival of... See more

Customer service

People report positive experiences with customer service. Many customers praise the excellent and helpful... See more

Based on these reviews

Rated 4 out of 5 stars

I love the product and smelling nice yet manly. The accounting team could do a better job managing the auto ship scheduling. Actually set the schedule to autoship and charge based on customer feedback... See more

Rated 4 out of 5 stars

I love your products. The only thing is with being subscribed i did expect the delivery process to be a bit quicker. Other than that ypu guys are absolutely amazing. I don't use anything else for hygi... See more

Rated 5 out of 5 stars

Had to pick two different scents on my subscription because the other scents I usually order were out of stock. Picked a couple scents I hadn't tried before and ended up disliking them. Contacted Dr... See more

Rated 5 out of 5 stars

Needed to change around my subscription products and forgot to cancel the original ones before it was charged. Team said they were able to get the order in time at the warehouse and cancel the product... See more


Company details

  1. Toiletries Store

Written by the company

Dr. Squatch provides organic and natural handmade soap to men who want to feel like a man, and smell like a champion.


Contact info

4.1

Great

TrustScore 4 out of 5

48K reviews

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Rated 4 out of 5 stars

Your products are great

Your products are great. I find the emailing is too aggressive where I'm getting more than 1 a day. Just one every few days is good. I spend more time deleting your emails instead of reading them.

April 14, 2026
Rated 5 out of 5 stars

Good dr.squatch stuff

As a long time user/purchaser of dr.squatch products. I have enjoyed their witty humor but well placed marketing when it came to products advertised. The products themselves have been of a good solid quality that to this day are evident with the use of each product. If I only have 1 major request suggestion is that the team should have the entire smells/choices of product be of every style made except the toothpaste (which is fine as mint and citrus flavors[please come up with new oral flavors]). Also understanding business practices but selling to a bigger "competitor" was disappointing.

April 15, 2026
Rated 5 out of 5 stars

Wonderful Customer Service

I had an issue with my delivery address. It kept getting sent back; however, the wonderful customer service this company has got back to me promptly. Giving me updates, information and helped get my package to the right place!

April 8, 2026
Rated 1 out of 5 stars

Another bad shipment

For the 2nd month in a row I was charged for 3 bars but only received 2. I understand one bar was not available, but why is it not going to a squachpick? Rather then you are charging me for something im not receiving. Ive been a member for a long time this is now the 3rd time this year ill have to have stuff fixed.

April 15, 2026
Rated 5 out of 5 stars

Above & Beyond Customer Service! 🌟🌟🌟🌟🌟

I had a small issue with my recent subscription order (completely my fault, I forgot to change my scents), but I emailed the Dr. Squatch support team, and I am so impressed!
They got back to me incredibly fast and managed to update my order before it left the warehouse. Their customer service team is polite, helpful, and actually treats you like a real person, not just a number. It’s rare to find companies that still care this much about their customers!
Top-notch service, and of course, the products smell fantastic and are great on the skin. I’m a customer for life. Thanks, guys!

April 15, 2026
Rated 5 out of 5 stars

Last order I did the new clear stick…

Last order I did the new clear stick deodorant and while I loved it at first it broke my skin out horribly. I also noticed I needed to reapply each day so If I could go back and edit that review I would change it to 2 stars due to this. So I have gone back to my trusty Pine tar "white" solid deodorant you have had for years, Lasts all day and doesn't mess with my skin just sometimes leaves I white mark on a shirt if I am not careful when getting dressed. I will live with it vs. how bad my underarms flared up on the "clear" sticks. I hope this isn't a sign of the times for Dr. Squatch and they are finding ways to increase profit by making inferior products as I have been using Squatch Pine scented products for years and I love them and never had a problem before.

April 14, 2026
Rated 5 out of 5 stars

Easy Ordering; Variety of Scents Concern

My experience with ordering product through the site was great. However, I wish that some of the scents that they had (Sinsister Sticc and Bay Rum) were still there to order. They were pleasant scents that weren't too overpowering. I wish there were genuine replacements for these if those scents are discontinued.

April 8, 2026
Rated 1 out of 5 stars

Nothing wrong with the product

Nothing wrong with the product, but be warned before you subscribe to Dr. Squatch: cancelling a subscription is harder than cancelling a gym membership. It's frustrating enough that I'm dropping a one-star review

April 8, 2026

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