Drummond Golf Reviews 7,189

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered a new Taylormade Spider ZT Black limited edition putter online but when it arrived, it was only the standard model. Emailed them back and the next day, the correct putter was dispatched expres... See more

Rated 5 out of 5 stars

Joined up to their life membership as I was finding that I was purchasing more gear than I thought...now I'll get that extra off plus a few other extras. The process was done online, it was easy & com... See more

Company replied

Rated 5 out of 5 stars

Recently had a problem with my MGI golf buggy, dropped it off at Drummond in Fyshwick they organised repairs.Got a call a few days later that it had been fixed under warranty and was ready to be picke... See more

Company replied

Rated 5 out of 5 stars

I bought online after a really helpful discussion in Launceston Drummond golf shop. What a lovely couple of young blokes you've employed there! Fabulous online experience as well. Thank you, Drummond.... See more

Company replied

Company details

  1. Golf shop
  2. Outdoor Sports Store
  3. Sporting Goods Store

Written by the company

As Australia's Biggest golf retailer, Drummond Golf has been providing the largest range of the world’s leading golf brands at competitive prices to golfers of all levels and ages.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience during the…

Excellent experience during the fitting.
Over the moon with new Driver

October 25, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Mark,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery

October 25, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi John,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Rated 5 out of 5 stars

Great products fast shipping and good…

Great products fast shipping and good prices

October 23, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Sean,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Rated 5 out of 5 stars

Great service

Great service, good productg range, right price

October 25, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Tony,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Rated 5 out of 5 stars

Great helpful staff

Great helpful staff. Very knowledgeable. Plenty of range available.

October 25, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Noel,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Rated 5 out of 5 stars

Easy to deal with and my order didn’t…

Easy to deal with and my order didn’t take long to arrive.

October 25, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Joseph,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Rated 5 out of 5 stars

Prompt shipping and delivery

Prompt shipping and delivery

October 15, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi David,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Rated 5 out of 5 stars

Delivered to my door very quickly.

Delivered to my door very quickly.

October 17, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Richard,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Rated 5 out of 5 stars

Quick delivery 👍

October 15, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Levi,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Rated 5 out of 5 stars

Great product and service

Great product and service

October 24, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Miriam,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Rated 5 out of 5 stars

Great range

Great range, delivered with no hassles.

October 24, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Ben,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Rated 5 out of 5 stars

What’s a member discount and how much?

It was good but my package said ship next day it came 3 days later so idk bout that everything was really good thought buying a qi10 max soon and how much is a members discount?

October 24, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Samuel,
Thanks for the 5-star review! If you could reach out to customercare@drummondgolf.com, we'd love to assist you with your enquiry and any other questions you may have.
Kind regards, Liam @ Customer Care

Rated 5 out of 5 stars

Great service received

Great service received. Pleasant welcoming staff and professional advice

October 22, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Eddie,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Rated 5 out of 5 stars
Drummond Golf logo

Reply from Drummond Golf

Hi John,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Rated 5 out of 5 stars

Excellent very happy with my…

Excellent very happy with my purchase....highly recommend your business

October 22, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Steven,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Rated 5 out of 5 stars

I ' am always greeted and treated as a valued customer the staff are always helpfull and willing to share their knowledge on all issues.

I ' am always greeted as a valued customer and welcomed with smiling faces. I always feel as part of Team Drummond

October 22, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Lindsay,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Rated 5 out of 5 stars

Great service

October 22, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Ian,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Rated 5 out of 5 stars

Always fast service and best prices at…

Always fast service and best prices at DG.

October 15, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Peter,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Rated 4 out of 5 stars

Great experience

It is a really great experience with all the checkpoints and everything

October 14, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Jesse,
Thanks for the 4-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Rated 3 out of 5 stars

Great product, poor communication

Great product however they failed to follow my instructions through email when messaging them about changing my delivery request whilst I was on holiday. Even though I contacted them well in advance and they responded

October 14, 2024
Drummond Golf logo

Reply from Drummond Golf

Hi Alex,
Thanks for taking the time to leave a review.
Unfortunately, although we received your instructions and updated your information for you, in this case the updated delivery request was not actioned by the courier and for that we sincerely apologise. We were appreciative of your thorough communication on the matter and hope you are enjoying your wedge since it has been delivered.
Kind regards,
Liam @ Customer Care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look