What can I say about this company nd staff. You guys are amazing. Your product is excellent, your dry ice actually boost my bussiness if I most confess to you. Staff has never disappoint me. Rachael... See more
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I found out about dry ice maker when I was in panic . My regular Dry ice supplier failed to deliver Saturday delivery on the event day. Rachel from Dry ice maker saved me within an hour deliver Dry... See more
⭐️⭐️⭐️⭐️⭐️ I’m very impressed with Dry Ice Makers. I called early in the morning needing dry ice for a video shoot, and Will was incredibly accommodating — he went out of his way to arrange delivery... See more
I’ve been using Dry Ice Makers for about 4 weeks now, 2 or 3 times a week, and I’m genuinely impressed with their service. They truly care about their customers and consistently meet our needs, regard... See more
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I had a seamless experience
I had a seamless experience. The seller was very helpful
Ok time delivery
Excellent job brought the ice at the…
Excellent job brought the ice at the agreed timing
Excellent as usual ♥️❤️❤️
First time ordered from here last…
First time ordered from here last minute and they were a great. Good customer service kept in contact with me consistently till the order was delivered. Definitely use them again.
THE BEST
THE BEST!
THE 24/7 OPENING HOURS MAKES IT SO EASY AND ACCESSIBLE FOR ALL YOUR NEEDS. NO ONE CAN COMPETE WITH THESE GUYS.
The best
Wow! So incredibly helpful, really easy and quick to get in touch with. I am thrilled, they were able to sort my out of the ordinary last minute order quickly, easily and I am thrilled with the results. Thanks so much!
Communication was great
Communication was great, asked the exact time for delivery and that was what I got.
First time user
I was a little nervous about using dry ice for the first time, but I found the staff at dry ice makers very helpful. I was able to stay in touch with them over whatsapp and telephone calls. I will definitely be using it again because it’s makes the drinks look so good.
Customer service was amazing
Customer service was amazing. They went far beyond expectations and even went out of their way to cater for my daughters needs, we only needed 1kg and altho they only sell 5kg or more they went out of their way to make a personal batch of 1kg just for us. They even gave us a more when they realised it was for a few science experiments to keep my child occupied during the 6 week holidays. Instant icecream dry ice volcanos and witches potions was a huge hit with her aswell as bottle rockets that flew atleast 50ft in the air 🤣
I really can't express how much the dry…
I really can't express how much the dry ice involvement in the cocktail event I catered for created a Golden Wow spark to all that saw our table.It was exceptional. Thank you Dry ice.The only mistake I made was buying too much dry ice,as I could not store it in the freezer for my next event.I could have if my freezer was reading -75°c but it was not.Next time,I know I could just buy a small quantity to cater for 100.
The customer service by Rachael was exceptional. She was a support all the way.Thank you, Rachael.
Quick service
Quick service. Ordered same and collected that too on weekend.
Great company, great service!
Super responsive and very nice people. Will definitely use their services again.
Fantastic service
Fantastic service! I needed dry ice to take meat over to France for my holiday. It was delivered on time by the lovely Rachael. I won’t hesitate to use this company again. I can’t recommend enough :-)
Thank you so much
Thank you so much, first time using Dry ice at an event it was so affective thank you Rachel for answering all my questions before hand customer service was 10/10 I would definitely recommend this company
Fast shipment
Fast shipment, same day delivery , a few hours later than ordered and great product , highly recommended
Great Service Highly Recommended/
Best dry ice suppliers
Excellent…. Rachel is 5*. No fuss from ordering to pick up. Ordered a day before event with no clue on dry ice. Rachel explained everything. Straight forward. Thanks again will use you again.
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