While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.3

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Sold Creaky 'Refurbished' Aeron Chair

I was sold a Herman Miller Aeron Size C chair that wasn't truly refurbished (Purchase from August '24). There were creaks and squeaks that needed me getting silicone WD-40 to address, but the chair continued to be noisy. Certainly not silent operation and certainly not refurbished to the appropriate standard.

I felt let down by Dsktop who really should have communicated these issues in the item description. I have unfortunately had to sell the chair a year into ownership as the noise was too bothersome.

I also felt the base of the chair seat was wobbly for some reason, but I am less certain if this was actually a fault or a feature intended to provide some flex.

Overall, I would say 'buyer beware' as Dsktop may sell you faulty furniture. Please check anything you buy thoroughly and return if necessary.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

I bought a refurbished Herman Miller…

I bought a refurbished Herman Miller office chair from Dsktop. It's a lovely chair in perfect condition and cost about half the price of what brand new one would have been! Good service and fast delivery, would recommend.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered a set of chairs and tables for our new office. Great service, chairs are in tip top condition and reasonably priced. Would use again.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

I recently had an excellent experience…

I recently had an excellent experience with Dskop, and I can't recommend them enough! Neil and his team offer top-quality used and second-hand office furniture.

From the moment I contacted them, Neil was incredibly helpful, guiding me through their wide range of refurbished pieces to find exactly what I needed. The furniture itself exceeded my expectations — everything was in fantastic condition and sturdy.

The delivery was prompt, and the setup process was seamless.

I would recommend this company.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Task Chair Upgrade

I was upgrading my home office and needed a new task chair after my old Amazon bought chair broke down and was causing me back pain. Dsktop provided much better task chair options, affordably priced and backed with a great service that got me my replacement office chair in no time.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

We were in need of some improvements to…

We were in need of some improvements to the office furniture for our buisness. Neil organised efficiently and was meticulous with scope and budget we wanted. Furniture is top notch and would highly recommend to anyone, not mention using his services again.

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

Used Office furniture

Very happy with the furniture and chairs for our new office. The quality and finish was great and the service from Dsktop was excellent. Would definitely recommend them to my friends.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Sustainable Furniture

As a company committed to sustainability, we sought eco-friendly office furniture solutions and found Dsktop to be the perfect partner. Their extensive range of refurbished office furniture not only aligns with our environmental values but also offers exceptional quality and design.
The team at Dsktop provided tailored advice and support, guiding us through the selection process to ensure our workspace is both functional and stylish. Their commitment to sustainability, coupled with their professional service, has transformed our office environment.
We highly recommend Dsktop to any business looking to enhance their workspace with sustainable and high-quality furniture solutions

January 7, 2025
Unprompted review
Rated 4 out of 5 stars

Refurbished HM Aeron

Ordered a refurbished HM Aeron. Arrived in about 3 weeks. Chair in great condition and at a great price. Neil was easy to contact and helpful.

September 16, 2024
Unprompted review
Dsktop logo

Reply from Dsktop

Hi James,

Thank you for your great review! We're thrilled to hear you're happy with your refurbished HM Aeron chair and that it arrived in excellent condition. We strive to offer high-quality products at great prices, and we're glad we could meet your expectations.

If you ever need anything else, feel free to reach out!

Best regards,
Liv
Customer Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look