I gave them this feedback when I canceled my service: I have been a customer for a very long time. At first, the service was quite good, given the prevailing speeds available at the time. The firs... See more
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See what reviewers are saying
Rude customer service, can’t answer question unless it’s in there script. They repeat the same unhelpful things over and over. When you ask for a supervisor there are not any or they straight up refus... See more
We're glad that our first internet service provider was DSLExtreme. We never had cable internet and weren't able to find a company that provided truly unlimited internet without data caps with fair p... See more
Dsl services is HORRIBLE DO NOT USE IT YOUR INTERNET WILL ALWAYS GO OUT AND IT WILL TAKE DAY BEFORE THEY GET BACK WITH YOU AND THEN FEW MORE DAYS BEFORE IT COME BACK UP THEN THEY WILL TELL U THAT YOU... See more
Company details
Information provided by various external sources
DSL Extreme is California's largest independent Internet service provider and has been serving customers like you since 1999. We've built our business on offering our valued clients the highest level of service and support all at a consistently affordable low price.
Contact info
21540 Plummer St - Suite A, 91311, Chatsworth, United States
- 800-774-3379
- support@dslextreme.com
- dslextreme.com
2.5
Poor
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Trash
This is literally the worst WiFi ever i don’t even know why I paid for this trash my phone work better
July 22, 2019
Unprompted review
Crappy service
Crappy service. Internet hardly works, super slow, not very informed employees. This service is a joke
June 25, 2019
Unprompted review
Wise choice
My installation was fast and flawless. My service tech was so friendly and helpful and ON TIME. My service has been completely wonderful. I haven’t had a single issue. I’m very happy that I chose DSL Extreme!
June 13, 2019
Unprompted review
I had a very memorable experience with…
I had a very memorable experience with DSL Extreme customer service. They had scheduled two times that they were going to send their technicians out to do the installation but no one showed up or called to notify me then I called and email them and ask, nobody answered my questions.
June 9, 2019
Unprompted review
Everything about the experience was…
Everything about the experience was exceptional. Cannot say enough good words about it.
June 8, 2019
Unprompted review
Takes forever to get an installation…
Takes forever to get an installation date, however, my service is the best I've ever had. Low rates, and awesome unlimited plan that I can afford.
May 19, 2019
Unprompted review
Not by ya word and prices are to high…
Not by ya word and prices are to high for slow sleep internet
May 12, 2019
Unprompted review
Going on 12 years strong and planning to stay on board
12 years and counting member that has enjoyed the great quality service that comes with wonderful customer service, dependable internet and phone service, quick turnaround response tech support and competitively priced service.
April 26, 2019
Unprompted review
DSL EXTREME
so courteous so customer oriented. very glad I made change from previous service provider.
April 13, 2019
Unprompted review
I'm enjoying my service
April 11, 2019
Unprompted review
I would recommend it to everyone it has…
I would recommend it to everyone it has great service no problems with it 👍😊😁
April 8, 2019
Unprompted review
I'm very happy with the speed of…
I'm very happy with the speed of broadband. My only problem is with telephone connection. House telephone wiring no longer works, and I need to find a solution.
April 8, 2019
Unprompted review
Terrible they trap you in contracts
Terrible they trap you in contracts and the service isn’t good I always lag out of games the connection is not consistent!!! The one lady rep does not listen so my service almost got canceled idk I’m not having a good experience with this company
April 3, 2019
Unprompted review
I ordered True Stream DSL 6.0 online…
I ordered True Stream DSL 6.0 online after an email inquiry to DSL Extreme sales. Everything went as promised and the system works fine. The support and customer service is first rate, pleasant and responsive.
March 17, 2019
Unprompted review
I highly recommend DSL Extreme
I highly recommend DSL Extreme. This is my 2nd time getting service with DSL Extreme. I moved and decided to change my service....boy did I run back to DSL Extreme as soon as I could. The service is fast, install is quick, and the price is very economical.
March 7, 2019
Unprompted review
I recently upgraded to higher speed and…
I recently upgraded to higher speed and scheduling has been a big issue.
March 6, 2019
Unprompted review
UNLOYAL COMPANY
I am so disgusted with this company! I have been a LOYAL customer with them for the last 4 years. I was in the process of selling my property to move and was not using the service so I was being charged. I finally moved and now to find out that DSL EXTREME DOESN’T PROVIDE SERVICE TO MY AREA! So not only was a charged over a month for service I did not use but this morning they charged my account $250 and are going to charge me another $99 for the equipment! So I will be losing $350 from a company I was with and loyal to for 4 years! They are a horrible company and have no loyalty or compassion to there customers! They really need to revise their cancellation policy especially for those who have tried to transfer services and they aren’t able to provide it! I am just disgusted and will not ever recommend DSL EXTREME to anyone ever!
March 5, 2019
Unprompted review
This is the best internet services that…
This is the best internet services that I have in a very long time. I love it and would hate to have to choose another internet service. I love DSL Exstreme.
February 16, 2019
Unprompted review
I just want to say thank you for…
I just want to say thank you for everything
February 14, 2019
Unprompted review
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