DS Medical Reviews 

913
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Product ordered at 3.45pm on a Friday on 1-2 working day tracked delivery. Expected it to arrive Monday/Tuesday but arrived by 10am on Saturday morning with excellent tracking information provided. Wi... See more

Company replied

Rated 5 out of 5 stars

My 4sure glucose monitor died , having just ordered the testing strips for this monitor I was finding it hard to find a replacement. Amazon had every monitor but not this brand ( I couldn’t find one)... See more

Company replied

Rated 5 out of 5 stars

I ordered from DS Medical because they sell handwarmers that are manufactured in the UK. I bought 2 handwarmers and 2 of the longer packs for the body, in preparation for winter, as I have reynaud's d... See more

Company replied

Rated 5 out of 5 stars

My package was accidentally delivered by Royal Mail to the wrong address and I was unable to recover it. I sent an email to DS Medical in the evening explaining the situation and received an understan... See more

Company replied

Company details

  1. First Aid Station
  2. Hospital Equipment and Supplies Store

Information provided by various external sources

At DS Medical we believe in excellence in pre-hospital and primary care. Founded by ambulance personnel, we became distributors of medical and first aid supplies to the pre-hospital care market. DS Medical stock medical supplies for all stages of medical services, from first aid and first response equipment, training & education to diagnostics, patient handling and treatment as well as personal equipment and clothing. We always aim to offer our customers the best possible quality of service and welcome any feedback you may have for us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

913 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(913)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After being caught short with some…

After being caught short with some dodgy equipment I was supplied from elsewhere, DS were able to source and overnight equipment to a job site for me. Quick solution and packed excellently.

August 11, 2023
Unprompted review
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Reply from DS Medical

Thank you for your wonderful review, have shared on social media. Glad we could help to meet your needs.

Rated 5 out of 5 stars

I have bought from DS Medical a number…

I have bought from DS Medical a number of times and will continue to do so. DS Medical never fail to meet expectations and generally always exceed these. A greatCompany.

July 27, 2023
DS Medical logo

Reply from DS Medical

Thank you for your continued custom and 5 * review

Rated 5 out of 5 stars

I had a great service with DS Medical

I had a great service with DS Medical. Fast packing and Dispatch. Great customer service team. I made a symptom mistake with my delivery address and even though I had a challenging time with the Delivery company, the customer service team squared it aware for me perfectly. Thank you.

June 4, 2023
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Reply from DS Medical

Hi Aaron, thank you for your 5* review and hopefully all has been received.

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