Product ordered at 3.45pm on a Friday on 1-2 working day tracked delivery. Expected it to arrive Monday/Tuesday but arrived by 10am on Saturday morning with excellent tracking information provided. Wi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My 4sure glucose monitor died , having just ordered the testing strips for this monitor I was finding it hard to find a replacement. Amazon had every monitor but not this brand ( I couldn’t find one)... See more
Company replied
I ordered from DS Medical because they sell handwarmers that are manufactured in the UK. I bought 2 handwarmers and 2 of the longer packs for the body, in preparation for winter, as I have reynaud's d... See more
Company replied
My package was accidentally delivered by Royal Mail to the wrong address and I was unable to recover it. I sent an email to DS Medical in the evening explaining the situation and received an understan... See more
Company replied
Company details
Information provided by various external sources
At DS Medical we believe in excellence in pre-hospital and primary care. Founded by ambulance personnel, we became distributors of medical and first aid supplies to the pre-hospital care market. DS Medical stock medical supplies for all stages of medical services, from first aid and first response equipment, training & education to diagnostics, patient handling and treatment as well as personal equipment and clothing. We always aim to offer our customers the best possible quality of service and welcome any feedback you may have for us.
Contact info
Eagle Building - E2, Daedalus Park, Daedalus Drive, PO13 9FX, Lee-on-the-Solent
- 01329 311451
- info@dsmedical.co.uk
- dsmedical.co.uk
4.8
Excellent
913 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very committed and efficient service to…
Very committed and efficient service to meet our specific needs. Team are quick to communicate and help.
November 7, 2022
Reply from DS Medical
Great to hear we could help our local fire service.
Great product and the delivery was next…
Great product and the delivery was next day. Definitely will be ordering again
September 29, 2022
Reply from DS Medical
Thank you for the 5 star review, great that you liked your jacket, and we were able to meet your expectation.
Hand warmers
I ordered from DS Medical because they sell handwarmers that are manufactured in the UK. I bought 2 handwarmers and 2 of the longer packs for the body, in preparation for winter, as I have reynaud's disease and get very cold. It has arrived extremely well packaged, only a few days after ordering, and I found the pricing very reasonable too. Thank you
September 7, 2022
Reply from DS Medical
Thank you for the 5* review, glad our products met your expectations.
excellent service and always very quick…
excellent service and always very quick to inform us of any stock issues quickly
September 6, 2022
Reply from DS Medical
Thank you for the 5* review, we are always happy to help and keep you informed of your orders
Reply from DS Medical
Good to see you like your epaulettes.
Reply from DS Medical
Great to hear that you received your Rhino Pinch and its exactly what you are after
Had these over 10 years ago still in…
Had these over 10 years ago still in good nick now use them regularly in winter time. glad to see they Are still available
August 11, 2022
Reply from DS Medical
Great to hear your looking after your 5.11 Taclite Pro Pants
First time I have purchased from the…
First time I have purchased from the company.
Fantastic service I will be buying again soon.
Grimsby News And Pictures Agency Ltd
August 8, 2022
Reply from DS Medical
Great to hear that you got your delivery eventually. Thank you for the 5 star review
Speed of service.
I sent my order in and I was impressed with the communication and speed of service.
What ever you need in the medical world, contact them.
August 4, 2022
Reply from DS Medical
Great to hear, thank you for your continued support
Fantastic service and an amazing…
Fantastic service and an amazing package
Frec 4 response bag fully kitted
August 4, 2022
Reply from DS Medical
Glad you like our FREC 4 Kit & Bag and thank you for the 5 star review
I was asked to rate the service…
I was asked to rate the service received but this is impossible when the products haven’t even arrived yet. So far i give you 3 stars and delivery 0 stars
July 29, 2022
Reply from DS Medical
Thank you
Quality nitrile gloves
Excellent quality nitrile gloves. I collected from DS Medical store myself. Staff were very helpful.
I’ve never been disappointed with the service. Highly recommend.
July 25, 2022
Reply from DS Medical
Thank you for your review, glad we could provide you with a good quality product
Rhino clips
Brilliant service, arrived early. Really useful item, wish I'd know about it sooner.
July 23, 2022
Reply from DS Medical
Great to hear you found a product that does what is required
I am happy with this purchase
I am happy with this purchase, thanks to DS Medical .
The delivery was on time.
June 16, 2022
Unprompted review
Reply from DS Medical
Thank you
Helping in Ukraine
I’ve been procuring and supplying medical equipment to the frontline in Ukraine since the second week of the invasion. The supplies are based on wish lists sent to me by doctors and paramedics working on said front line. Matching those specific military requirements with civilian suppliers has not always been easy (for obvious reasons) but DS Medical literally has everything we need to treat injured (armed) volunteers and (unarmed) civilians. After my first order they got in touch to offer (much needed) advice. They are the only company to do so. Highly recommended.
June 2, 2022
Unprompted review
Reply from DS Medical
Thank you for your 5 star review, and that we could offer you the advice and much needed equipment for Ukraine
Good supplier
Use the company for my basic stock requirements as a First Aider/Responder. Usually have what I need and order arrives within 48hrs of placement.
May 12, 2022
Unprompted review
Reply from DS Medical
Thank you, for your 5 star review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.