Dublin Airport Reviews 276

Woeful dump, only words for it. Absolute shambles, vending machines are the mainstay and the few and I mean few, manned vendors have warm drinks for an extra 15% extra than the cooled vending machine drinks. We flew in from Dallas to return to Manchester airport via here. I will actively avoid this hellhole at all costs in future, once bitten twice shy. Outward leg was Madrid and was a great airport, this needs levelling, restaffing, redesigning. All the Americans that were here were not happy and who could blame them. Looks and feels like an 80's dump bus depot complete with vending machines and unhelpful miserable staff. Oh yeah and incorrect info blasted repeatedly over the tannoy, yes you read that correctly wrong info. Unreal!

Staff were friendly apart from one extremely rude encounter at security with a staff member called Leah. Made extremely rude and unprofessional comments and it was one rule for one a different for another. Never met someone like this in security in any sort of airport I have been in.

It's actually nothing at this airport . Other airport has brand wear shops , brand glass shops etc . At Dublin airport it's actually nothing except food and the duty free shop all over the place , which is actually not cheap at all like the name of it says.
Used to be good shops at this airport and DAA removed them , to sell them expensive rubbish in duty free shop . In UK airports you can buy a bottle of vodka for £12 . In Dublin airport is €30 or over . It's actually same price like in the town . Rip off people and saying duty free shop . I'm really disappointed they removed the brand shops . Other airport are more colourful,even smaller airports, compare to Dublin airport.

Parking at Dublin Airport has become outrageously expensive and feels like nothing more than a cash grab. It is extremely frustrating to see that even the cheapest parking options cost around €10–€12 per day, while offering very little in terms of real convenience or value.
These “budget” car parks are often located several kilometres away from the terminals, left completely exposed to the weather, and require passengers to rely on shuttle buses. Travelling with luggage under these conditions adds unnecessary stress and delays before a journey has even begun. If you want to park closer or choose a covered facility, the prices rise to levels that many travellers would consider unreasonable.
For anyone going away for a week or more, the total parking cost can become shockingly high. It creates the clear impression that passengers are being taken advantage of simply because they have limited practical alternatives when flying from Ireland’s main airport.
An international airport of this scale should be focused on improving passenger experience, not placing such a heavy financial burden on basic services like parking. At the moment, the pricing structure feels excessive, unfair and disconnected from the expectations of ordinary travellers.
Unless changes are made, many people will be forced to reconsider how and from where they travel in the future. This is not the kind of first or last impression a major airport should be creating.

Dining options very poor. What was offered was dreadful quality. Would advise anyone to bring their own lunch.
Shopping was very limited and was over priced.
Staff we encountered were polite but that's all.

The friendly security staff when departing. Also, when flying back into Dublin, the lovely staff at passport control, saw my name was as gaeilge on the passport and spoke a little Irish to me. It was lovely and such a difference to the cold and unfriendly staff in Malaga. Maith sibh. Way more professional and fast security checking.

PARKING PRICES GOING UP EVERY MONTH A DISGRACE

The flight was fine coming into Dublin Airport
But a staff member at immigration was really rude and abrupt towards me after I was being polite and in joyful way said I wish I was still holiday (typical harmless Irish banther) but the immigration staff member took it upon himself to tell me dont ever come back to the country again then, it was quite upsetting after a wonderful trip. I thought he was joking but then he slammed my passport on the counter in an aggressive way
Surely this is no way treat a passenger after a long haul flight
I really hope this review is seen and something can be implemented to prevent this type of behaviour towards anyone again.
Other than that everything went smoothly coming through Dublin Airport.
Thank you

I always enjoy flying through this airport in contrast to either of the two Belfast airports which are closer to me. The airport is efficient and the staff are polite and helpful even at the security. It's worth the extra journey.

every time i come here, i always have to go an hour through security, and im talking about only the place where you drop your bags in a conveyor to get it sent back to you after its passed an examination. the food selection is alright, but could use some more variety, the staff are pretty ignorant, and act like they dont know anything.

Smooth experience - security well staffed and polite also. Food reasonable for an airport. Crowd control was well managed.

Terminal 1 get your act together why is there no smoked salmon to take as a present to relatives abroad I spent 30 minutes walking from shop to shop but nothing very disappointed as will my relatives who look forward to this present every time I travel

Terminal 1; 7.15 pm dec 27th. Security checks.
1 man on his 55-60s of the staff, gray hair probably glasses, maybe not from the UK, has been really impolite and rude with more than one passenger with no real reason. He should remember that he can work thank to passengers and kindness is not something you can negotiate. Shameful person.

Maybe I will start with some context. I am Irish and grew up in Donegal in the 80s and 90s so before Terminal 2 existed. I moved to the US in the early 2000s but travel home 5-6 times a year. I am writing this from the ground side Bewleys at 11.30 am after landing while waiting on my car rental. But I wanted to say I am absolutely appalled at the availability of food and refreshments since tge last time I visited. Compared to Shannon it is an absolutely awful. You can either have over priced burgers at Fitzgeralds, garbage at Spar or garbage at Supermacs? Why is the idea of decent food at an airport completely disappeared in Dublin. Oh and please do away with the stupid ordering kiosks. They should be banned. Super disappointed!!! Oh and the airports own feedback site is broken.

Well here I go again, I have reviewed before and I have given the airport time to reply and I’ve given them a very simple task. Gate 303…… flying to Moldova with my wife to go see her family. Dublin Airport made a big deal about adding more of these flights and all I’ve seen is more trouble. Disgusting toilets again. People openly smoking, urinating on the floors…. Absolutely 3rd world stuff. Wouldn’t happen on the 6am flights but it’s like the airport gets abandoned and we are all left to fend for ourselves at 10PM for our late night flights. An absolute disgrace. If I could get there any other way I would. An embarrassment to the county

Why are any of the staff either totally uninterested in their job or disdainfully sneering to people around them.

The only good thing about Dublin airport is USA pre-clearance which is the only reason to use this airport. Lord help you if you have a connecting flight and get stuck waiting at one of their very remote gates. Poorly designed hard metal seats and no concessions. Airports in general suck, but this one doesn’t even try to be good. And don’t even get me going about Aer Lingus…shameful how badly they treat their customers. I’ve been traveling for over five decades and airline travel these days is to be survived, not experienced. Nobody cares about customer experience anymore. No choice but to just grit your teeth and bear it.

I normally would give this airport a 2 star however after my experience I will give it a five-star. I had a long days worth of travelling after seven hours and I thought I would quickly buy myself a packet of crisp from inside the arrivals terminal where you collect your baggage at baggage reclaim. I put my money in the vending machine and my item never came to me because it got stuck on the window. It was quite crazy I've never seen a modern machine do this so I embarked on talking to one of the staff because I was pretty hungry and none of them could help me until I bumped into Allison Alison said that this machine has had issues and a lot of customers have the same problem she managed to sort this all out for me and I have to say it was a five-star experience she was so helpful so kind so professional the vending machine people wouldn't have even have done such a good job as this. I am so grateful for Alison ♥️ merry Xmas and deepest thanks

Dublin airport is like stepping back in time but with prices that would make a rich man cry . Not the most organised or cleanest and rude staff all unfortunately rolled into one if you have the misfortune to go to what is jokingly called it terrorist bar watch out for the older lady with glasses who should never be allowed near the public as her people skills are nonexistent

✨ Dublin Airport Review ✨
Absolutely impressed with Dublin Airport! There is an amazing kids zone right in front of the gate where children can play and have fun while waiting to board. It makes the whole travel experience so much easier and stress-free for parents. Honestly, every airport should have something like this! 👏✈️🌍