I did place the order online on a Sunday so I wasn’t expecting a next day delivery, however a week later I still haven’t received my order. The only communication received was my invoice on the T... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Online store specialising in premium Organic Herbs and Spices. Irelands largest selection of Vanilla Beans with offerings from across the world from Papua New Guinea, Madagascar and Ecuador. Large range of Gourmet salts from over 20 countries.
Contact info
Whiteheather Industrial Estate , Dublin 8, Dublin , Ireland
- hello@dublinspicecompany.ie
- dublinspicecompany.ie
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery and excellent customer…
Fast delivery and excellent customer service. I purchased the celtic sea salt and it tastes lovely. Very reasonably priced also.

Reply from Dublinspicecompany
Excellent service
I got an email very quickly after ordering to say one of my products was unavailable but they could substitute it or refund me. Order arrived promptly. No messing about. Very good experience

Reply from Dublinspicecompany
Order was slow but came and ended up…
Order was slow but came and ended up being happy with the products.

Reply from Dublinspicecompany
5 stars 🌟🌟🌟🌟🌟
Fantastic service, quick delivery and fast response back to queries. Second time ordering from this company and couldn’t recommend them enough.

Reply from Dublinspicecompany

Reply from Dublinspicecompany
Vanilla pods arrived on time and…
Vanilla pods arrived on time and exactly what I expected, thank you!
Easy to navigate website
Easy to navigate website. No nonsense. Quick delivery. Would certainly use again and recommend.
Great Service & Product
My 2nd time to purchase these lovely…
My 2nd time to purchase these lovely products. Excellent communication, one of my items were not in stock. A member of the team emailed to inform me, inform of the date produced would arrive in store and an offer of an alternative. When I had some questions around the alternative product the response was prompt. Excellent quality products. Will be a returning customer for many years to come.
Great choice of spices and herbs
Great choice of spices and herbs! Customer service is amazing too! Will definitely be ordering more! :)
Delivery a couple of days after…
Delivery a couple of days after ordering, much appreciated.
Fast delivery and great products
Very professional service
Very professional service, received my product. Very good packing.
Order sorted
My order was delivered to a neighboring business, as my post box is probably too small for the package. But Dublinspiceco sorted it quickly.
Great product, apologies for my initial bad rating.
I probably ordered at a bad time
I probably ordered at a bad time, given the storms that cropped up after I clicked the button, but I got a request to review *before* my articles had arrived. This did not make me feel well. I was also not given a tracking number, so I had no idea where my order was.
That said: I got a bunch of whole vanilla beans, they are vacuum sealed, and I am looking forward to using them in a myriad of ways.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







