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Duca del Cosma | Italian Golf Evolution Reviews 

4,056
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Delivery and service were impeccable. Shoes are just gorgeus. A little disappointed I have not received a reply to an e mail I sent regarding my old duca shoes

Company replied

Rated 5 out of 5 stars

I bought my first pair of Duca del Cosma shoes a couple of years ago, which were KLM Dutch Open colour inspired. I know it's a cliche, but they are so soft and so comfortable and they are still going... See more

Company replied

Rated 4 out of 5 stars

Super experience, high quality shoes. But why offering a voucher to buy again one day after reception valid if we spend again for a shoes. this voucher should come right away during the order esp for... See more

Company replied

Rated 5 out of 5 stars

The packet came on time and beautifully packed in a typical Italian style. However I had to return the Golf shoes as it did not fit me properly. The return was easy and without any hassle. This i expe... See more

Company replied

Company details

  1. Shoe Store
  2. also in
  3. Golf Club

Written by the company

Enjoy the difference of an Italian designed golf shoe built by skilled European artisans. Maximum panache and technology designed for people passionate about life, on and off the course.

Duca del Cosma. Italian Golf Evolution

Written by the company

Exceptional Service & Craftmanship
At Duca del Cosma, we're committed to more than creating premium golf shoes—we're passionate about providing exceptional service and treating every customer with the utmost respect, care, and kindness. Our innovation is driven by a sense of responsibility, seamlessly blending craftsmanship with contemporary fashion to design shoes that not only elevate your game on the course but also make a statement off the course.
You're not just a Customer, you’re part of our Family!
With every pair, we aim to offer the perfect balance of style, performance, and comfort, ensuring you stand out both on and off the course. We’re here to support you every step of the way—because at Duca del Cosma, you're not just a customer, you’re part of our family.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 71% of negative reviews

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4.5

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(4,056)

338 reviews in the last 12 months

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Rated 1 out of 5 stars

Great products, but UPS delivery ruins the experience

I really like Duca del Cosma’s products — they’re high quality and worth it. However, the delivery experience with UPS is consistently frustrating. UPS only delivers during working hours, and their redirection options are unreliable.

In my case, after the first failed attempt, I tried multiple times to redirect. Eventually, we arranged for someone to stay home, but then UPS suddenly announced a “delay” in the middle of the day with no update for over 24 hours. I had to call them myself, and in the end my package arrived 1.5 weeks late.

This isn’t a one-time issue — it happens regularly with UPS. For me, it makes ordering from Duca del Cosma a real challenge. I would strongly encourage you to consider offering alternative delivery methods, because the products deserve a much smoother experience.

August 4, 2025
Duca del Cosma | Italian Golf Evolution logo

Reply from Duca del Cosma | Italian Golf Evolution

Thank you for taking the time to share your experience. We are sorry to hear that the delivery through UPS has been so frustrating and that your package was delayed. This is certainly not the service experience we want to provide to our customers.

We truly appreciate your kind words about the quality of our products and take your feedback about the delivery process very seriously. Your comments regarding UPS’s limited delivery times and unreliable redirection options will be discussed internally. We understand the inconvenience this has caused and will certainly consider your suggestion to offer alternative shipping methods.

Once again, our sincere apologies for the inconvenience. We hope that despite this experience, you will continue to enjoy our products and that we may welcome you again in the future with improved service.

Best regards,
Customer Support
Duca del Cosma

Rated 5 out of 5 stars

Answering queries

Items were delivered speedily. I had a couple of queries about size and these were answered very quickly with more information than I had originally asked for, which made my choices and selection so much easier.

July 10, 2025
Rated 5 out of 5 stars

I clicked on the wrong shoe size for my…

I clicked on the wrong shoe size for my initial order. I reached out immediately via customer support. Rachel contacted the warehouse to correct the order before it was shipped. That’s great customer service. I have three pairs now and love them all!! Great golf shoe, great staff!!

July 14, 2025

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