Duifhuizen bags & travel Reviews 151

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Quick shipping, quick response by customer service. Ship worldwide and don't charge tax when you order outside European Union. Keep up the good service!

Rated 5 out of 5 stars

Today is 1st of September 2019 but my order (delivery was scheduled for 23-26 August)still was not recieved.  I wrote to Customer Care and waiting for reply. === I still did not receive my parc... See more

Company replied

Rated 5 out of 5 stars

I just received my Castelijn & Beerens RIEN small wallet. Gorgeous. Best such product on the market. Plus excellent service & nice personnel from Duifhuizen!

Rated 5 out of 5 stars

Fair price and efficient delivery. I am very satisfied with this purchase experience and I think I would recommend this platform to my friends. Also, Duifhuizen will be my first choice if I need to bu... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Duifhuizen always has the perfect bag or suitcase for you in store. You can find an extended collection on our international online shop that’s updated each day to offer you the best choice. From practical shopping trolley bags, suitcases and business bags to the most stylish bags and fashion items, you can be sure Duifhuizen is right on trend. Our fantastic collection, great offers and excellent service are worth another visit every time!


Contact info

4.8

Excellent

TrustScore 5 out of 5

151 reviews

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Rated 5 out of 5 stars

Trustworthy store.

Quick shipping, quick response by customer service. Ship worldwide and don't charge tax when you order outside European Union. Keep up the good service!

April 29, 2021
Rated 4 out of 5 stars

My first time buying from Duifhuizen

I ordered 2 luggage in the same day (afternoon and evening). The first one arrived in two days the other one arrived four days later. I also have a problem with tracking system (Hermes Germany GmbH). Although I got its in time but I should be informed that the second luggage will be late (because I ordered in the same day!)

November 27, 2019
Unprompted review
Rated 5 out of 5 stars

Today is 1st of September 2019 but my…

Today is 1st of September 2019 but my order (delivery was scheduled for 23-26 August)still was not recieved. 
I wrote to Customer Care and waiting for reply.
===
I still did not receive my parcel but it's a fault of Fasway couriers, which is the worst service I've ever have. They ignore all my messages and communications from the sender .
Customer Care Duifhuizen bags&travel is excellent: we are in touch on daily basis and they do everything to organize delivery.
It's a pity that I cant buy my favorite brand Gigi Fratelli bags in Ireland.
I really appreciate Customer Care Duifhuizen bags&trave effort.

September 1, 2019
Unprompted review
Duifhuizen bags & travel logo

Reply from Duifhuizen bags & travel

Goodmorning Svetlana, thank you kindly for your updated message.

Sorry to see the package still was not delivered yet! Off course we will check it out and inform you by e-mail what is going on. When the courier says something else then what they do, we cannot be held responsible, but off course we assist as best we can. I am calling our shipping partner PostNL to ask if they can see what the courier Yodel is doing.

I will send you an e-mail.

Kind regards, Romy // Customerservice

Rated 5 out of 5 stars

Good experience of purchase in Duifhuizen

Fair price and efficient delivery. I am very satisfied with this purchase experience and I think I would recommend this platform to my friends. Also, Duifhuizen will be my first choice if I need to buy bags or else. I am very happy about this purchase :)

August 14, 2019
Unprompted review

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