Dunbridge Financial Reviews 151

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

We met Dan Griffin at a trade show, I was hesitant to sign up because we already had a company that does the same thing. We slowly went through the sign up process because I was very happy with th... See more

Company replied

Rated 5 out of 5 stars

We were recommended Dunbridge by a friend who had clients who had used them for business transactions, as we were looking to securely convert money from GBP to CAD at a good rate. We had initially tri... See more

Company replied

Rated 5 out of 5 stars

I recently set up an account with Dunbridge Financial through Dan Griffin, and he has been a pleasure to work with—both professionally and personally. Their team is experienced, responsive, and clearl... See more

Company replied

Rated 1 out of 5 stars

You’re the worst company that I have ever dealt with! You haven’t followed up on the phone messages I’ve left you & your accoun manager doesn’t return my texts & I still don’t have an account yet ? I... See more

Company replied

Company details

  1. Currency Exchange Service
  2. Foreign Trade Consultant
  3. Money Transfer Service

Written by the company

At Dunbridge Financial, we help businesses and individuals across North America move money perfectly. Our mission is to simplify how companies pay, collect, manage, and automate their global financial operations through a seamless digital platform. Founded by a team with over two decades of experience in international payments, we understand our clients’ challenges—from high bank fees to slow transaction times—and we’ve built solutions that deliver real results. With Dunbridge, you can: Pay suppliers and employees worldwide in over 180 countries. Collect funds in multiple currencies with transparent exchange rates. Manage balances, conversions, and reports from one unified platform. Automate your workflows through API integrations and tailored tools. Our goal is simple: to provide a trusted, technology-driven way for businesses to grow globally with confidence. Move Money, Perfectly.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

151 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent Service! I am dealing with Seth Harvey at…

I am dealing with Seth Harvey at Dunbridge Financial and am so grateful for his excellent service! From opening my account to trading to transferring of funds, the process was clearly described to me and the delivery of service efficient and reliable each time. I also greatly appreciate being advised regularly of the good exchange rates and the care to see me get the best possible rate! All in all, the service goes beyond expectation and I intend to continue being a client of Dunbridge Financial.

January 28, 2022
Unprompted review
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Reply from Dunbridge Financial

Hi Jasmina! Thank you so kindly for taking the time to review us! We are thrilled you are happy with the service and thank you for your continued business! If you need anything give us a shout anytime at 1-866-862-3336! 😊

Rated 5 out of 5 stars

great customer service

great customer service. Very knowledgable and easy to use. Looking forward to working together on all my FX needs.

January 26, 2022
Unprompted review
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Reply from Dunbridge Financial

Hi Jeremy! Thank you for taking the time to leave us a review! We really appreciate it. Happy that you are enjoying the service and looking forward to continuing to support your business! If you need anything at all please call us at 18668623336 or email us at hello@dunbridgefinancial.com 😊😊

Rated 5 out of 5 stars

Fast

Fast, efficient, very easy to execute....Excellent Service

January 24, 2022
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Reply from Dunbridge Financial

Hi there - Thank you for taking the time to leave us a review! We really appreciate the kind words. We pride ourselves on our concierge customer service and fast turnarounds! Thanks for the shoutout! If you need anything at all please call us at 18668623336 or email us at hello@dunbridgefinancial.com 👍👍

Rated 5 out of 5 stars

Great customer service and fast.

I was contacted a few days after requesting to open an account and the process was really fast (I did have all my documents prepared in digital form ahead of time). Andrew is very clear and quick to respond - I was able to make my first international wire without paying outrageous bank fees within 24 hours of getting my account set up. My beneficiary received it on the 3rd business day. I’m happy with this and look forward to continuing to work with Dunbridge.

January 20, 2022
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Reply from Dunbridge Financial

Michal, thank you for taking the time to leave us a review! We will pass on your comments to Andrew. Happy that you are enjoying the service and looking forward to continuing to support your business!

We will look into why your payment wasn't received until the 3rd business day because we are usually a lot faster than that - usually next day!

If you need anything at all please call us at 18668623336 or email us at hello@dunbridgefinancial.com 😊😊

Rated 5 out of 5 stars

Very helpful they actually answer the…

Very helpful they actually answer the phone which is more than the other companies I used. Bought a house in Italy large amount of USD to Euro went smoothly!
Thank you Alex!

December 30, 2021
Unprompted review
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Reply from Dunbridge Financial

James, thank you very sincerely for taking the time to leave us a review. We are glad you had a good experience with us and that things went smoothly. We'll pass on your thanks to Alex. Thank again and call us anytime if anything else is needed! 😊😊

Rated 1 out of 5 stars

Received a phone call from your…

Received a phone call from your representative while at a dr.’s appointment. I requested a return call in 30 minutes. This representative agreed to call back but failed to do so. Therefore I made a $90,000 currency exchange with OFX. Two days later another Dunbridge representative contacted me by phone. You snooze, you lose!

December 26, 2021
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Reply from Dunbridge Financial

Hi there! Thank you for taking time to leave us a review! We're sorry we missed you on the call back! We try to reach every customer as best we can! I hope your experience with OFX was terrific. Call us anytime if you need anything. 👍

Rated 3 out of 5 stars

Overall a so-so experience

Customer service wise, I had a great experience with Sean and Andrew available at a phone call.

Service wise, I had a bad experience. The issue is, I am a newbie to converting from 1 currency to another, and I asked Dunbridge to place a limit order for my trade. The thing that was NOT clarified to me was that the rates need to hit my limit rate + their commission. I thought similar to stocks, the trade will execute. The trade did not execute at my limit price due to above issue, and I lost a few thousand dollars as I had to then convert at a lower rate.

December 15, 2021
Unprompted review
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Reply from Dunbridge Financial

Hi there, thanks for the review, we really appreciate it! We're glad you had a good experience with our customer service, and sorry that your trade was a miss. We have taken your feedback on the limit order to our head trader, and promise to incorporate it into how we explain how these orders work in future. We appreciate the comments. Please call us anytime at 18668623336 if you need anything! ✔✔

Rated 5 out of 5 stars

100% Recommended

Great Service. Great Rates. Fast response. 100% recommended.

Seth went above and beyond to help us with the process of changing our CAD$ to US$ and successfully buy our dream property.

December 13, 2021
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Reply from Dunbridge Financial

Hi Andrea, thank you for taking the time to review! We really appreciate it. Glad you were happy with the service! If you know of anyone else that could use our service, let us know and get a $250 Amazon gift card. Thanks again! 😊

Rated 5 out of 5 stars

Very much recommend

I’d definitely recommend using Dunbridge. It was simple to register and they were very responsive. The rate turned out to be better than other quotes I received and I really appreciated their focus on service. The main thing I look for when making transactions.

December 2, 2021
Unprompted review
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Reply from Dunbridge Financial

Hi Angus, thank you very kindly for taking time to review us! We're glad you had a good experience with your transaction, and look forward to working with you in the future! Please call us or email us if need anything! 👌

Rated 3 out of 5 stars

It took you too long to get back to me…

It took you too long to get back to me after I registered, and by that time I had to complete the transaction. So I did get a good rate elsewhere. I have no idea how good or bad you guys are, but you ought to be a lot more responsive. Taking 5 days to get back to someone after they register their interest has to be costing you a lot of potential business.

December 1, 2021
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Reply from Dunbridge Financial

Hi Tamir,

Thank you for taking the time to leave as review! We apologize that we weren't able to connect with you. If you have any needs in the future, we'd love to earn your business, please call us anytime and get a live person at 1-866-862-3336!

Rated 5 out of 5 stars

Excellent Team and Trustworthy Service

Amazing and trustworthy. Delivered everything on time and as promised. Not an experienced currency purchaser, Seth and his team walked me through the process and were there every step of the way. Amazing service, highly recommend!

November 24, 2021
Unprompted review
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Reply from Dunbridge Financial

Michael, thanks for the feedback and we appreciate the business! Glad that you had a good experience with us. We were happy to help. Reach out anytime at hello@dunbridgefinancial.com or call us at 18668623336 if you need anything in the future. Cheers! 😊

Rated 5 out of 5 stars

Absolutely Wonderful Experience

We were in need of transferring a large sum of money abroad. Because of the size of the transfer the exchange rate was extremely important to us as a few cents can cost thousand of additional dollars. The banks typically give an exchange rate that benefits them alone and will cost you thousand when executed. No so with Dunbridge Financial. The Dunbridge team were absolutely wonderful and a pleasure to work with. They set us up quickly on their platform and helped us with every step of the process, including providing us insight as to where the market might be headed so that we were able to make an informed decision about when to perform the exchange and for how much.

This team is very accessible and responded to our questions quickly to put all of our fears to rest. Email, text, phone call - they were responsive when I needed them to be. When the exchange executed the money settled quickly and they even assisted us with setting up our outbound beneficiaries.

This is an exchange platform with a personal touch. Something that was very much appreciated. It is easy to get nervous about moving money abroad but this team of experts made it feel as if they were with me every step of the way. I will consistently use them for all of my exchange needs. I can highly recommend them to anyone looking to exchange money for foreign transfers.

Thanks guys, I really appreciate all the time and care that you gave to us!

November 16, 2021
Unprompted review
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Reply from Dunbridge Financial

We really appreciate the positive review! Thank you so kindly for trusting us with your transfer. If you ever need anything else please don't hesitate to call, email or text! 👌👌

18668623336

Rated 5 out of 5 stars

Excellent service for international currency transfers

I used Dunbridge to transfer funds internationally because of a distribution from an international estate due to a death in the family. The process was seamless and easy, and the principals helped me directly. Will definitely use them again!

October 25, 2021
Unprompted review
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Reply from Dunbridge Financial

Thank you for the review! We're sorry about your loss, but glad that we could help out. Call us anytime if you need anything. 1-866-862-3336. 👌

Rated 1 out of 5 stars

The process is convoluted

The process is convoluted. I signed up about 4 or 5 days ago, can't even remember, just to wait for someone to call me. Why can't verification be done online like other websites. No one still called me.

October 17, 2021
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Reply from Dunbridge Financial

Hy there, give us a call anytime at 1-866-862-3336 and we'll try to make this right!

Rated 5 out of 5 stars

Professional and Helpful

Seth Harvey helped me exchange money from US to CAD for the purchase of our first home. He was helpful in answering our questions and the money arrived in our Canadian bank account quicker than other exchange services could've offered. Recommended business!

October 14, 2021
Unprompted review
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Reply from Dunbridge Financial

Hi Vincent! We'll pass along to Seth! We're very glad you had a good experience with us and congratulations on your new Canadian home purchase! If we can be of assistance again, please feel free to reach out to Seth, or call 18668623336 anytime! 😊😊😊

Rated 1 out of 5 stars

Did not even receive a phone call

Did not even receive a phone call! After contacting you

October 13, 2021
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Reply from Dunbridge Financial

Hello, it looks like we tried to reach you on Oct 7th and 12th! Pls give us a call at 1-866-862-3336 ANYTIME and we'll make it up to you! 😢

Rated 5 out of 5 stars

Conversion of USD to GBP

Needed to get USD funds from sale of American property converted to GBP and paid into a UK account. These guys gave the best exchange rate and made everything progress smoothly and quickly, with clear explanation.

October 6, 2021
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Reply from Dunbridge Financial

Hello and thank you very kindly for the review. We strive to make things as simple as possible for our customers, and we're glad you had a smooth experience with us. Please feel free to call us anytime if you need anything else! 1-866-862-3336. 👌

Rated 5 out of 5 stars
Dunbridge Financial logo

Reply from Dunbridge Financial

Thank you for the kind words! We appreciate the opportunity to earn you business, so please don't hesitate to reach out to Seth Harvey directly with any future needs or rates! Call us @ 18668623336 anytime! ✔👌

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