I recently ordered a Velcro fastening shower towel, after trawling Internet and was astonished at how difficult to buy. I am not keen on ordering from unknown sources, like eBay or Amazon markets, so... See more
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I bought some very nice monogrammed towels a year or two ago which have pleased everyone in the family. I also bought a bathrobe which my teenage son seldom takes off. In the recent January sale... See more
Every so often you deal with a company that you feel deserves and appreciates your custom. Excellent customer service, going out of their way to resolve queries. Great range of good value products. Wi... See more
My daughter absolutely loves her glow in the dark hoodie which actually works! She hangs it up on her bedroom door and it lights up the room for about 15mins. Such a great product and personalised too... See more
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Company details
Written by the company
A true family business is a rare thing. Even more rare is a family business that has survived the generations, building on its established traditions, while innovating and modernising as it seeks to future-proof the business for the generations to come. Duncan Stewart is one of those family businesses that take our history seriously, knowing that it informs everything we do going forward. Duncan Stewart is renowned as a supplier of premium quality personalised and branded textiles and more recently, this has expanded into homewares and gift items. We create embroidered towels, bags, bathrobes, laser engraved homewares, and bespoke items that cannot be found on the High Street. On the business-to-business end, we work closely with a range of customers, supplying multi-national companies with branded products and corporate gifts to supplying beauty colleges and small businesses with textiles. For consumers, our wide range of premium products are available as stand-alone items or personalised to make beautiful gifts that celebrate every occasion. For us diversification is key, and our product range reflects this. We strive to think outside the box with our designs, to enable all of our customers to be inspired in finding that perfect gift item for someone they love.
Contact info
UNIT 1, BN14 8HQ, Worthing, United Kingdom
- 01903 201251
- sales@duncanstewart.co.uk
- duncanstewart1978.co.uk
4.5
Excellent
593 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Quick service and a quality product
January 1, 2012
A touch of luxury at a very affordable price
Bath robe bought as a gift for my father in law who was absolutely delighted. Excellent quality and the embroidery added the perfect finishing touch. The robe arrived promptly and was beautifully boxed and ready to give.
December 31, 2011
Quality personalised towel at affordable price
This is the sixth order I've placed with towels r us for personalised towels. They make great gifts and in my opinion are very well priced. I always go for Egyptian cotton higher quality towels with personalised name or initials. Delighted with the quality and with the speed in which I receive my order. Receivers of my gifts are always thrilled. Me and my family all have a couple with our names on too.
December 31, 2011
Saga of a bathrobe.
Once unpacked I was ready to return the crumpled object that was meant for a gift ....but I had to sort the returns process so I hung the BIG DISAPPOINTMENT on the bathroom door . There it waited for the weekend to pass .......a manly grey bathrobe ..... and it overcame its wrinkles .. and bulked up ......and after a couple of steamy nights in there ...yes truly ......I let it stay! And guess what ! He loved it .....because it was relaxed and friendly feeling . (soft in girlspeak). Think it will last for ages too. A success . A triumph .... I found a good gift for a man .
December 31, 2011
Absolutely fantastic quality and service
I wanted the towels for a special present. On line they didn't have the colour I needed. I rang and spoke to a helpful and kind person who took the time to look for the colour I needed. The towels are brilliant. The present was perfect! Thank you towelsrus, you are superb.
December 31, 2011
Perfect personalized prezzies!
The choice of colours, sizes and writing styles made wonderful individualised towels for my children, who are looking forward to using them for swimming lessons and holidays.
December 30, 2011
A hidden gem!
Easy to use website. Had no problems ordering and delivery was on time before Christmas. What more could you want. Very happy with product, wouldn't think twice about using towelsrus again. Thank you
December 30, 2011
Perfect
Arrived sooner than expected and I was very pleased with the
bath sheet size and quality of the towel, and personalisation.
December 29, 2011
good service and quality
delivered on time, embriodery looked good. Quality of luxury towel ok - however I was expecting heavier.
December 29, 2011
Fab product - poor delivery
The personalised robe i ordered was fantastic - when it came. I had to chase up the order. Two days after its due delivery date it wasnt even ready for dispatch. This caused problems as i would be unable to accept delivery on the new date. However, the company dealt with the issue professionally and when the product did arrive the quality was fabulous.
December 28, 2011
Fantastic service for a fantastic product!
I was delighted to receive the towels I had ordered for my daughter. It was lovely to be able to get her a personalised present as she has an unusual name. She is also severely disabled and one of her great joys in life is having a lovely bath. The towels are so soft and of such good quality she will really enjoy them. I will definitely be getting her some more in future. Thank you very much. Jenny Smith.
December 24, 2011
Lovely!
The towels were of a super quality and look lovely with the added embroidery. They arrived a couple of days late but that was probably due to the Christmas post. Many thanks!
December 21, 2011
great product
Had to wait. a day or two longet than anticipated so I was glad I ordered well in time for Christmas, no worries though and worth the extra couple of days. The quality is excellent and I would certainly use this supplier again. I ordered as a Christmas gift for my daughter and I'm sure she will be as pleased as I am
December 21, 2011
Do not look inviting to wear.
The towels were not as soft and fluffy as they look on the models. in fact they are quite rough. Hopefully this will change after a wash.
December 21, 2011
the product was great, the delivery time was not
We ordered on 6th December. The product arrived 20th December. You know that the orders will increase pre Christmas, so I assume that you will have factored this into your delivery forecasting. I really wonder if I had not sent a number of E Mails asking where the product was, would I have had a delivery pre Christmas. Its a shame that the delivery compromised the whole experience, as the product was great.
December 20, 2011
Excellent delivery service and customer service!
Wondering if as it is a `Christmas present and if it is not suitable what exchange or refund may apply
December 20, 2011
Good quality and prompy service
Purchased a personalised towel on-line and was not certain of what the quality would be like but pleasantly surprised - the towel feels good and the printing is a really nice touch.
I would recommend this service - on-line ordering was simple; the product came on-time and I was pleased with the quality of the towel.
December 20, 2011
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