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2.0
10 reviews
No history of asking for reviews
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Order a wool coat.its not wool . Nothing like it.
Have requested refund .
They offered 30% if I posted back to China or a credit to spend with them.
Ongoing emails requestingfull refund as sold m something completely different.
Several emails not sent now,only response we aim to respond in 72 hours
I ordered a shirt which when it arrived did not match the description. When I asked for a return and refund they made it as difficult as possible. The shirt would have to be returned to China at my cost, (this is not clear on the website), they dont give you details of how to obtain a refund, when I queried this I just got e mails apologizing but still no details. They string you along and rely on you giving up. Look on Trustpilot France and you will see lots of similar complaints. The company is based in Holland so outside UK jurisdiction. AVOID at all costs.
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