Dupreeandco Reviews 

349
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I was a first time buyer and had the pleasure of being assigned Lloyd Griffiths as my mortgage advisor. Lloyd was very personable and managed to secure a mortgage rate I didn't think was possible. I w... See more

Rated 5 out of 5 stars

We arranged our mortgage with Dupree and co -they were fantastic from start to finish. Our advisor Tim was brilliant and Korina who helped arrange our life insurance went so far out of her way to help... See more

Rated 5 out of 5 stars

We used Pete and Korina for our re-mortgage and to get joint life insurance and the experience could have been any smoother. They were both so helpful and made things very clear and easy to understand... See more

Rated 5 out of 5 stars

Could not ask for better, every step of the journey, Keith from Dupree and Co was always available giving us the confidence and support, really happy with the mortgage he found for us, and would often... See more

Company details

  1. Mortgage Broker

Written by the company

At Dupree & Co we offer mortgage and insurance advice. Our team are on hand 7 days a week to find you a great mortgage deal for your circumstances, with zero stress. Put your feet up and let us do the hard work. Your home may be repossessed if you do not keep up repayments on your mortgage.


Contact info

4.9

Excellent

TrustScore 5 out of 5

349 reviews

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4.9

All reviews

(349)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

The attention and commitment to ensure…

The attention and commitment to ensure we understand the whole process and procedure involve in applying for our mortgage was top notch. We were carried along right from the beginning to the conclusion of our application.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Have had the pleasure of working with…

Have had the pleasure of working with both Foyez for mortgage and Matt for insurances. Both are quick and efficient, provide all the information requited and are willing to go above and beyond to help. I've had phonecalls after 7pm with Foyez because that was the only time we could actually sit down to discuss a mortgage product and he was absolutely lovely about it.
It's our second time using Dupree's and I recommend them to anyone we know that is moving and wouldn't hesitate to use again in the future.

March 21, 2024
Unprompted review
Rated 2 out of 5 stars

Poor Advice

I had put a review here however, decided to take it down to give Dupree a chance to sort my situation out.

I was very happy with the service in 2019, where Gwyn secured us a mortgage on a new home.

In 2021 we came out of our fixed rate where we needed to pay off a little bit of debt. Gwyn had now changed companies. He secured us a fixed rate for 2 years at just over 1%. We had to have a 2nd Mortgage at over 5%.

In 2023 we came out of our fixed rate again. We had some debt due to Covid. Gwyn could not find us a good deal. In my opinion he didn’t try hard enough. He even told me to look at downgrading or looking at bankruptcy (wow).

I decided to look elsewhere and went with My Mortgage Solutions. They found me a mortgage within a week for the full amount and placed me on a tracker mortgage. I could not be happier with the advice. We have been advised that rates will fall, and once it goes low enough we will look at a fixed rate.

My Mortgage Solutions asked me, why we weren’t placed on a longer fixed rate on the 1st Mortgage. When it was just over 1%. This rate was the lowest we had seen. We were now coming out to a rate of 5.7 percent.

Gwyn wanted me to now fix for 5 years at a rate of 5.7%, but had fixed us for 2 years when it was just over 1%. He wouldn’t even suggest other options until I suggested them. Like a lower term fixed rate. Or even interest only to save our home.

It’s safe to say. It felt like advice from Gwyn was getting more of an effort than him wanting to assist us.

I’m always skeptical when companies like Dupree don’t take a fee from you for their advice. I feel this means they may look at companies who offer them the best commission when putting people their way.

The problem is we’ve had to pay around £1000 to My Mortgage Solutions for them to look after us. With the correct advice and effort from Dupree I don’t believe I would have needed to pay this.

To be fair to the owners of Dupree they called me after my first review. There were very pleasant and referred this to PRIMIS for investigation. PRIMIS response and outcome however, has been disappointing. I have now forwarded my complaint onto the Financial Ombudsman.

My advice to others is to always do research and seek more than one advisor/company. If I hadn’t done that. I would now be stuck with 2 mortgages at an absurd rate, bankrupt or even having to sell our home.

October 1, 2023
Unprompted review
Dupreeandco logo

Reply from Dupreeandco

We would like to assure you that an investigation into your concerns was carried out in accordance with our regulations. We understand that you are unhappy with the outcome of that investigation and have referred your concerns to the Financial Ombudsman Service.

We would also like to reassure you that we do not provide advice based on commission received, this is unethical and against our regulatory practice. The advice we provide is after assessment of a customer's financial needs and circumstances, taking into account past history, current situation and future aspirations. Any commission payable to us is disclosed to a customer on the illustration that is provided prior to an application being submitted, on this basis the customer is fully furnished with all information in order to make an informed choice if they wish to proceed with our service and proposed mortgage.

Rated 5 out of 5 stars

Positive Mortgage Experience

Very positive experience, was a lot more helpful than i even imagined.

Keith and Angela dealt with our mortgage and we are very pleased. We would 100% use them again in the future.

March 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service, highly recommended.

Dupree & Co. was recommended to us by our sales agent. Our mortgage advisor, Keith, provided a very outstanding service to us. As first-time buyers, we had very little information about securing a mortgage but Keith provided us with very clear and detailed information and put all our concerns to rest right from our first meeting. He took care of all the process and everything was done quickly and successfully

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with Dupree

Had a great experience getting my mortgage through Dupree. The people I dealt with were extremely personably, helpful and knew their stuff. They made the whole process nice and smooth, even when the mortgage company made things challenging, when it didn’t need to be - Dupree resolved it efficiently. I would happily use them again and recommend to others.

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

I have been using Dupree for a number…

I have been using Dupree for a number of years now and Keith has always been very friendly and communicative and does his utmost to help get the best deal, even right up to the wire. I wouldn't hesitate in continuing to use.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with Dupree has been 5*

My experience with Dupree has been 5*, brilliant service throughout. Firstly, to Sam our financial advisor who was so supportive and helped us throughout every step of the way, we couldn’t have done it without her! & to Emma, who's been amazing at helping us with our life insurance & income protection. She has ensured that everything is explained in detail & has provided us with regular updates throughout the process. Emma is always there to answer any questions that we may have & we thank her a lot for her support. An overall great company with amazing staff!

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Had an amazing service

Had an amazing service, had our initial meeting at 1pm and by 4pm a mortgage offer had been received and accepted.

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

Could not ask for better

Could not ask for better, every step of the journey, Keith from Dupree and Co was always available giving us the confidence and support, really happy with the mortgage he found for us, and would often call out of ours sat/sunday, evenings etc! Fantastic family business who really go the extra mile!! 5 Golden stars from the Northmore’s!

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended team

Amazing team with great personal skills. Pete has been super supportive in ensuring all needs are being taken care of and met as first time buyers. Every step of the way if there have been any issues or questions, they have been handled with care and provided with balanced advice. Thank you so much!

December 4, 2023
Unprompted review

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