Durable Reviews 

319
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers constantly share how incredibly simple and user-friendly the platform is for building professional websites without feeling any stress. People truly love creating their online presence smoothly, praising the intuitive tools, helpful onboarding steps, and clean design features. Users frequently point out that customer support representatives are exceptionally patient and kind, going above and beyond to solve technical problems quickly. Some reviewers were not happy with specific platform limitations, noting frustrating communication delays regarding domain management, missing language options, and a complete lack of helpful weekend support when issues arise.

What people talk about most

Customer service

Users describe positive interactions with customer_service, noting that representatives are responsive,... See more

Staff

Reviewers highlight positive aspects of staff, praising their immense helpfulness, professionalism, and... See more

Website

Consumers find website creation to be a highly positive experience, praising the fast, intuitive, and... See more

User experience

Customers had positive experiences with user_experience, highlighting that everything was handled quickly and... See more

Service

People report overwhelmingly positive experiences with the service, highlighting fast responses and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you are thinking about putting up a website you don't need to go any further than Durable. It uses AI to assist in its creation which allows you to do it yourself. But if you need help you can get... See more

Rated 5 out of 5 stars

Super helpful, even at 6 in the morning. I felt taken care of from the moment I hit send and they solved the issue quickly. I woke up thinking I would NEVER open the app again, and now I definitely... See more

Company replied

Rated 5 out of 5 stars

Leodith is the best when its come down to help with any issue related to your site. She actually gone beyond from her part of work and helped me go through the process in order to get my business emai... See more

Rated 5 out of 5 stars

Durable is one of the easiest and most sophisticated website builder software out there. I’ve tried many before, but this one is the best. The process was very easy and user-friendly. I was able to ta... See more


Company details

  1. #2 of 3 best companies in Website Designer

Written by the company

Durable is an AI-powered website and small business platform built to help businesses get online quickly and grow with confidence. At its core, Durable makes it easy to create a professional website that looks polished, communicates clearly, and is ready to launch in minutes. From structure and content to visuals and layout, everything is designed to help your business show up well from day one. Beyond the website, Durable focuses on helping businesses get discovered and stay competitive. Built-in tools support search visibility, market and competitor insights, content creation, and ongoing optimization, so your business can attract the right customers and adapt as things change. Durable brings your website, growth tools, and business intelligence together in one place, giving small businesses a clear path from launch to long-term momentum, all with one login.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

319 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(319)

116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service ! Highly recommended

February 27, 2025
Unprompted review
Durable logo

Reply from Durable

Thank you! 😊 We appreciate your recommendation and are always here to help! 🚀🙌

Rated 5 out of 5 stars

Excellent platform

Excellent platform. Excellent service.

February 22, 2025
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Reply from Durable

Thank you for your wonderful feedback! We're delighted to hear you enjoyed our platform and service.

Rated 5 out of 5 stars

Leo was knowledgeable

Leo was knowledgeable, patient and helpful.

February 21, 2025
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Reply from Durable

Thank you for your feedback! We're delighted you had a positive experience with our support team. Your satisfaction means a lot to us! 🚀😊

Rated 5 out of 5 stars

Great customer service.

February 20, 2025
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Reply from Durable

Thank you for your feedback! We’re glad to hear you had a great experience with our customer service.

Rated 5 out of 5 stars

Customer Service

Leodith was extremely helpful from beginning to end of my experience. She kept me updated throughout the process and made sure that there was resolution for my problem. Leodith was very patient with me and all of my questions, going above and beyond to make sure I was satisfied with the outcome. Great job!

February 19, 2025
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Reply from Durable

Thank you for your wonderful feedback! We're thrilled to hear that Leodith provided exceptional support from start to finish. We appreciate your support and will be sure to share your kind words with the team.

Rated 5 out of 5 stars

The best platform and great Support

The best platform and great support team . I really like it and highly recommends every one to experience it 🌹

February 19, 2025
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Reply from Durable

Thank you for your kind words! We're thrilled that you love the platform and appreciate our support team. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Extremely knowledgeable and patient

Extremely knowledgeable and patient. I never felt rushed at all. Answered all of my concerns in great detail.

February 13, 2025
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Reply from Durable

Thank you for your feedback! We're glad to hear you received knowledgeable, patient, and thorough support. Taking the time to address concerns in detail is a priority for us. We appreciate your trust!

Rated 5 out of 5 stars

I had an amazing experience with John…

I had an amazing experience with John today who helped me resolve my issues with patience, strong support, excellent communication, fast response and highly skilled ⭐️⭐️⭐️⭐️⭐️
More than Grateful!!!!!

February 13, 2025
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Reply from Durable

Thank you for your feedback! We're glad to hear you had a great experience with our support team. Providing patient, skilled, and efficient assistance with excellent communication is our priority. We truly appreciate your support!

Rated 5 out of 5 stars

A Game-Changer for Website Creation

Durable.co is nothing short of revolutionary! I was amazed at how effortlessly their AI-powered platform built a stunning, professional website for me in just minutes. The process was seamless, intuitive, and incredibly efficient.

Beyond the technology, the support team is outstanding—responsive, knowledgeable, and truly invested in helping users succeed. It’s rare to find a tool that combines innovation with such a customer-centric approach.

If you need a high-quality website without the hassle, Durable.co is the ultimate solution. Thank you for making website creation so simple and accessible!

February 12, 2025
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Reply from Durable

Thank you for your fantastic feedback! We're thrilled to hear that Durable exceeded your expectations with its AI-powered, seamless, and efficient website-building process. Innovation and user experience are at the heart of what we do, and we're glad our support team could further enhance your experience.

For anyone looking for a hassle-free way to create a professional website, Durable is here to help! We appreciate your support and look forward to continuing to serve you. 🚀😊

Rated 5 out of 5 stars

Great Technical Service

Leo is very knowledgeable and professional. She researched my questions in advance and made good use of our time. Leo's suggestions were thoughtful and useful.

February 11, 2025
Unprompted review
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Reply from Durable

Thank you for your feedback! We're glad to hear that our team provided knowledgeable and professional support. Thoughtful insights, thorough research, and efficient use of time are key to delivering a great experience. We appreciate your trust! 🚀😊

Rated 4 out of 5 stars

Pretty user friendly site

Pretty user friendly site. I've tried Godaddy, Wix, Bluetooth and UENI. I find Durable to be the best of them all. Overall pleased with my site.

February 11, 2025
Unprompted review
Durable logo

Reply from Durable

Thank you for your feedback! We're glad you found Durable to be the best among the platforms you've tried. Providing a user-friendly experience is our priority, and we're thrilled you're pleased with your site! 🚀😊

Rated 5 out of 5 stars

It's been fantastic working with the…

It's been fantastic working with the Durable team set up my company's website. The platform is smart and very easy to use! I highly recommend!

February 11, 2025
Unprompted review
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Reply from Durable

Thank you for your feedback! We're thrilled to hear that setting up your company's website with Durable has been a fantastic experience. Our goal is to provide a smart, user-friendly platform, and we appreciate your recommendation! 🚀😊

Rated 5 out of 5 stars

Aljohn was great

Aljohn was great, very patient and was able to help me across multiple platforms (google workspace as well). They helped me out greatly and was responsive and clever and helpful at troubleshooting

February 11, 2025
Unprompted review
Durable logo

Reply from Durable

Thank you for your feedback! Our team takes pride in providing patient, knowledgeable, and responsive support across multiple platforms. We're glad to hear that our troubleshooting and problem-solving efforts made a difference. Your trust means a lot to us! 🚀

Rated 5 out of 5 stars

The Durable team is the BEST!

I am a new author and business owner and I am using Durable as a way to market my book for sale and services. As a new business owner it can be overwhelming - especially when it comes to building out your website. However, Rita B. was there for me! Rita has THE BEST personality and is smart as a whip! She showed me the different functionalities for setting up my site and explained everything perfectly. It was very neat to see all the features Durable offers. She was very knowledgeable and very patient. I am very grateful to Rita and Durable.

If you are on the fence about trying out Durable- DO NOT hesitate. The Durable team is here to help you every step of the way. Thank you Durable!

February 10, 2025
Unprompted review
Durable logo

Reply from Durable

Thank you for sharing your experience! As a new author and business owner, we understand how overwhelming building a website can be, and we're thrilled that Rita provided the support and guidance you needed. Her knowledge, patience, and enthusiasm truly make a difference!

We’re glad you’re enjoying Durable’s features and that we could be part of your journey. For anyone considering Durable—don’t hesitate! The team is here to support you every step of the way. 🚀📚 Wishing you great success with your book and business! 🎉

Rated 5 out of 5 stars

Spoke to Stu

Spoke to Stu, who was really upbeat, incredibly helpful, knowledgeable & patient! Answered all my questions in detail & made me feel truly welcomed! Thank you Stu & wish you an amazing time in Portugal! Best wishes, E. :)

February 7, 2025
Unprompted review
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Reply from Durable

Thank you for your kind words! We're delighted to hear that Stu provided such a positive and helpful experience. Your appreciation means a lot—I'm sure Stu will love the well wishes for Portugal! 🌍✨ Best wishes, E.! 😊🚀

Rated 5 out of 5 stars

Fastest website builder I’ve ever used…

Fastest website builder I’ve ever used also email and chat support teams are great, highly responsive and helpful!

February 5, 2025
Unprompted review
Durable logo

Reply from Durable

Thank you for your feedback! We're thrilled to hear that **Durable** is the fastest website builder you've used and that our email and chat support teams have been responsive and helpful. We appreciate your support! 🚀😊

Rated 5 out of 5 stars

Enjoying 1st time usage of Durable / good support

New user to Durable. Easy to use and nice support (Stu helped alot). Great to connect / register domain also via the platform and edits / metrics super quick.
Great for your first website build / learning.

February 5, 2025
Unprompted review
Durable logo

Reply from Durable

Thank you for your feedback! We're glad you found **Durable** easy to use and that Stu provided great support. It's great to hear that domain registration, edits, and metrics are seamless for you. Perfect for first-time website builders—welcome aboard! 🚀😊

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