DuracellDirect Reviews 359

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I'm reviewing user experience in duracalldirect.com.pt site. Easy to find features, fast search and find right component, simple and direct checkout cart, and 3 normal payment methods. Can't give... See more

Rated 4 out of 5 stars

The site has clear information about the product. It is easy to navigate and there is an wide payment possibilites you can choose ! Confirmation about the buy and payment comes almost immediatly. Le... See more

Rated 5 out of 5 stars

Great site with lots of computer batteries of various brands and models. I already bought batteries for several computers of old models and they work perfectly. Postage is not paid. I strongly reco... See more

Rated 1 out of 5 stars

I purchased a charger and 2 battery last year for my camera, and the charger lasted less than 10 months. And now I'm try for 2 mouths to contact customer service, and nothing. I called i wrote em... See more

Company details

  1. Battery Store
  2. Electronic Spare Parts and Components Store
  3. Electronics Store

Information provided by various external sources

Bateria Duracell, carregador, adaptador de energia ou baterias recarregáveis ​​para o seu portátil, câmera digital, notebook, filmadora, PDA, SmartPhone, mp3/vídeo player


Contact info

4.1

Great

TrustScore 4 out of 5

359 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The Baturies AAA8 ARE Usless an lyies…

The Baturies AAA8 ARE Usless an lyies about life Span an find it quite Descrasfull with the prices You Charge, Like other Companie Deceving Customers All The Tine For Last 10 Yrs. I Will Go To A Legel Body an Have They Investagate You An Others Around The World & Tell Trading Standers Also I'm Appouled By The Treatment to Custermas!!!
Very Upset as Everything zhas Gone 5 To 7 Tines Over Priced it Descrasfull! Miss R Adams
Cuckoo Path
1 B The Cedars Hailsham East Sussex BN27 1TU.

July 26, 2024
Unprompted review
Rated 2 out of 5 stars

Disappointed

Disappointed. Ordered wrong size batteries for my olympus camera delivery was great but returns policy very difficult. Can't use Royal Mail, Can't use Evri (who delivered them) can use UPS at a price exceeding the battery prices.
Won't use again! £33 down!!!

May 10, 2024
Unprompted review
Rated 1 out of 5 stars

Purchased a battery for my Macbook Pro…

Purchased a battery for my Macbook Pro - three years later and it's swallen up, and is unusable / unsafe to use.
Contacted DuracellDirect, They offered some advice, but essentially wanted to sell me another battery. I asked their service department (Angela Barbiere) what a reasonable timeframe for their batteries to last and they replied with "on average, our batteries to last 2-4 years" - Yes, TWO YEARS... I thought "wow, these batteries are not good value for money" And not only that, they turn in a unsafe state.

December 4, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look