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Don't throw anything away…
Well once I got in touch with duronics everything went smoothly and very happy with the customer care I recieved
Excellent customer services
Excellent customer services, so helpful. Sent pictures so I could select the correct item I needed. Prompt delivery. I really like my Duronic hoover, never used the products before, but highly recommend.
Very fast response and excellent service
Kettle works well in general
Kettle works well in general, and delivery was speedy. However, the lid can be tricky to open at times so the catch may be faulty.
Great service
Great service. Ahead of time. Not opened the box yet for Christmas.
10/10 All Round :-Very Quick response to my initial…
Very Quick response to my initial enquiry, & message contained very useful information & help. Plus Delivery of eventual purchase was Very Quick.
Unhelpful when forwarded by Amazon
My old Swan kettle worked for thirty years then less than two years ago I bought a Duronic EK 30 to upgrade my kettle experience. A couple of months ago it began to emit a smell from the base, an 'electrical smell of shorting and roasting plastic. Amazon fobbed me off to the so-called manufacturer, Duronic, though I suspect that like most shoddy goods it actually comes from China. Duronic fobbed me off saying that the warranty was only for one year.
Have neither of these outfits heard of the Sale of Goods and Services Act and the length of service that the courts enforce for defective household appliances? One years acceptance of responsibility for an expensive electric kettle? I think not!
Very hard to click the metal tray…
Very hard to click the metal tray bottoms into place. At first I thought I had been sent the wrong size. Got there eventually but very very challenging.
These would be best installed during manufacture and sealed so that no food can get into the join.
Quick delivery and excellent product
Quick delivery and cheaper than Amazon
Quick delivery and cheaper than Amazon. Was pleased I went to the supplier.
Can't Fault The Product - Can't Fault The Service.
Can't fault the product, can't fault the service. The heater (HV220) was exactly what I was looking for and although I've been using it for only two days it is performing as expected.
Delivery was punctual with constant updates on exactly when it would be delivered.
I would definitely purchase from Duronic again.
Really good product sent and received…
Really good product sent and received very quickly and efficiently.
Nice performance
Exceptional service and a great…
Exceptional service and a great product. The lantern is a present but we tested it and it's brilliant. Can't wait to see the recipients reaction.
Unbelievable fast service
Unbelievable fast service. I ordered an item Friday afternoon with free p&p. It was with me the following morning. You can`t get any better than that.
Excellent product (Monitor Riser)
Excellent product (Monitor Riser). Well packaged, well priced. Dispatched on time, but delivered a day late due to Royal Mail delay.
Great buy! The under desk slider is solid, looks great
Item was dispatched quickly. Easy to assemble and as described.
It is definitely a great buy.
The under desk slider is solid, looks great and operates as I wanted it to.
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