We bought 2 long single beds and found them very comfortable- we were a bit concerned given we are older but our experience was seamless moving from our old beds to the new ones. Thank you Dusk and Da... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Very happy with my purchase. Only a few weeks so far. Bought mattress and base. Medium Mattress which I have found to be correct for me. Had arranged for pick up of old bed base and mattress (whit... See more
Company replied
After doing quite a bit of research, I purchased the Essential MK mattress. The delivery process was good and timely. The mattress was very comfortable, but unfortunately was not a good fit for me per... See more
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When my mattress arrived new - I looked for the serial number tag supposedly attached to the mattress. It had been cut off manually by someone so I couldn’t register my mattress for the warranty.... See more
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Company details
Written by the company
When you sleep on a Dusk&Dawn Australian made mattress, you'll soon appreciate why they feel so comfy. It's because we don't cut corners and we never compromise on quality and materials. We genuinely want to make Aussies feel proud and we want them to have the best sleep ever. That's our promise.
Contact info
Melbourne, Australia
- 1800 387 563
- support@duskanddawn.com.au
- duskanddawn.com.au
3.8
Great
132 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After a little issue with delivery over…
After a little issue with delivery over the New Year Break our King Mattress arrived. We were not so sure in the beginning but we are now 3 weeks in and are very happy. It is certainly a different feel as we had a pillow top mattress, but would not go back to that now. It is not so hot and we dont experience burning joints. We wake up well rested having had a very comfortable nights sleep. Thankyou Dusk & Dawn.
January 28, 2021
Reply from Dusk&Dawn
Ohh we are so glad to hear this Corinne. It’s a pleasure to hear. We hope you have many more restful nights with us. Enjoy
My experience with Dusk&Dawn
I had a very nice gentleman talking to me about your mattress. He was happy to listen to all the problems that I had with a previous mattress. I'm still trialing my mattress and will give it the length of time they say to give yourself with a new mattress.
January 26, 2021
Reply from Dusk&Dawn
Hi Judith, that's great to hear. We work hard to deliver quality in everything we do, and that includes giving customers the attention they need in every part of the process. Hope you're enjoying your Dusk&Dawn mattress 💜💤
Reply from Dusk&Dawn
Great to hear your positive feedback, Lara. Hope you're enjoying your new mattress.
So far, so good
I've only slept on the bed three nights, so it's early days. So far, love the firm factor and the look of the base. Happy to support Australian made with Australian materials so fingers crossed it stands the test. The interactions with employees at Dusk&Dawn were professional and positive and they were available to talk on the phone when necessary. The delivery wasn't as smooth as could have been. I had to follow up a couple of times (which was immediately followed up with the delivery people).
January 13, 2021
Reply from Dusk&Dawn
Thanks for your positive feedback. We hope you enjoy your new mattress for a long time.
Service was fantastic
Service was fantastic. Online staff were helpful and professiobal
January 6, 2021
Reply from Dusk&Dawn
Thanks Mark for your positive feedback. Thanks for supporting us. Enjoy.
The King Signature
We purchased the King Signature for our master bedroom and it’s incredible! There was no adjusted period at all and we’ve been having the best night sleep. Delivery was quick, right before Christmas and customer service was great! Highly recommend.
December 27, 2020
Unprompted review
Reply from Dusk&Dawn
Thanks Yanina. You can't go wrong with the King Signature. Enjoy.
Comfortable mattresses with top-notch quality
The quality of these mattresses is top-notch, really very comfortable.
December 27, 2020
Unprompted review
Reply from Dusk&Dawn
Top-notch quality, made right here in Australia. Thanks for sharing your experience, Maria. 💜
I just bought the Essential mattress…
I just bought the Essential mattress and am very happy with it- affordable and Australian made!
December 27, 2020
Unprompted review
Reply from Dusk&Dawn
It's a great deal for Australian Made quality, isn't it Sophia? Thanks for the five stars! 😉
Bought the Classic Essential mattress…
Bought the Classic Essential mattress and I’m very happy with its comfort. Money well spent.
December 27, 2020
Unprompted review
Reply from Dusk&Dawn
Glad to hear you find your Essential mattress comfy, Daniel. That's our goal! Thanks for your review.
Best quality product and experience I…
Best quality product and experience I have had in a while. I have gone through multiple different mattresses in my time but this is by far the most comfy. Would recommend to family and friends.
December 27, 2020
Unprompted review
Reply from Dusk&Dawn
Australian Made quality, Kenny 🇦🇺
Thanks for recommending our mattresses, it means a lot to us.
Such a positive experience with dusk…
Such a positive experience with dusk and dawn! In love with our mattress, so comfy and best sleep I’ve had in a long time! 10/10
December 27, 2020
Unprompted review
Reply from Dusk&Dawn
Hi Isabella, thanks for taking the time to share your experience with us. It's great to know we've improved your night's sleep 💜💤
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