Dustin Norge Reviews 

222
•
TrustScore 3.5 out of 5

3.6

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Company details

  1. Electronics Wholesaler
  2. Cell Phone Store
  3. Computer Accessories Store
  4. Computer Store

About Dustin Norge

Written by the company

Dustin

Dustin er en ledende online IT-partner i Norden og Benelux

Vi hjelper kundene våre med å tilby optimale IT løsninger tilpasset deres behov, slik at de alltid er i forkant.

Vi kan levere omtrent 255 000 produkter med relaterte tjenester til selskaper, offentlig sektor og privatpersoner.

Dustin har omtrent 2400 ansatte som brenner for og tror på teknologi og mulighetene det gir.

Selskapet har vært børsnoterte på Nasdaq Stockholm siden 2015 med hovedkontor i Nacka Strand like utenfor Stockholm sentrum.

Contact info

3.6

Average

TrustScore 3.5 out of 5

222 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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3.6

All reviews

(222)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered ddr5 ram for 200$.

Ordered ddr5 ram for 200$.
Before prices go high. They started selling them for 500$, but still havent sent me the order. In final they just cancelled my order, after a month of waiting, a now prices on the web site is 850$.
This service what they offer is not better then just scam. Prices are stupidly high. Even if you are gonna order it cheap, they will try to get all your money.
Horrible experience. No more orders from this sh.tty company.

January 8, 2026
Unprompted review
Dustin Norge logo

Reply from Dustin Norge

Hi,

Thank you for your feedback.

We’re sorry for the waiting time on this order. In some cases, items may be sold out after an order is placed, if several persons order the item at the same time, which can unfortunately lead to delays.

Please feel free to contact our customer service and we can have a look at your case.

Best regards,
Dustin

Rated 1 out of 5 stars

suns domt at dem lakt ned for private…

suns domt at dem lakt ned for private kunder til og handle på siden demes og at elendige support få fra dem her bille styrt unna disse

January 5, 2026
Unprompted review
Dustin Norge logo

Reply from Dustin Norge

Hei,

Takk for din anmeldelse og tilbakemelding.
Beslutningen om å stenge Dustin Home er basert på vårt ønske om å fokusere fullt ut på våre bedriftskunder.

Vi ønsker deg en fortsatt fin dag!
/Belinda

Rated 5 out of 5 stars

Digitus usb to Serial adapter er det…

Digitus usb to Serial adapter er det eneste som fungerer mellom pc og betalingsterminal. Der pc mangler Serial port.

October 22, 2025
Unprompted review
Dustin Norge logo

Reply from Dustin Norge

Hei Trond,

Takk for din tilbakemelding.
Hyggelig å høre at du er fornøyd med handelen din hos oss.

Ta gjerne kontakt med oss på enten chat, telefon eller e-post dersom det er noe vi kan hjelpe deg med ved en senere anledning.

Ønsker deg en fin dag!

Med vennlig hilsen,
Dustin

Rated 1 out of 5 stars

Discounted product they cannot supply

They are selling products with discount that they cannot supply, useless commercial webshop clickbait.

October 21, 2025
Unprompted review
Dustin Norge logo

Reply from Dustin Norge

Hi,

Thank you for your feedback.
Sorry to hear that the product you wanted to order is not in stock. It can of course be that the item was sold out fast.

Please feel free to contact us by phone or email if there is anything we can help you with or if you have any questions about your order.

Have a nice day!

Kind regards,
Dustin

Rated 5 out of 5 stars

Excellent customer service

Dustin customer service rapidly responded and solved my issue when Bring was unacceptably delaying the delivery of my order.

December 27, 2024
Unprompted review
Dustin Norge logo

Reply from Dustin Norge

Hi,

Thank you for your feedback.
Nice to hear that you are happy with your purchase with us and our customer service.

Please feel free to contact us via chat, phone or email if there is anything we can help you with at a later time.

Have a nice day!

Best regards,
Dustin

Rated 1 out of 5 stars

False promises of delivery time

False promises of delivery time. When ordering, I was told the item would be ready for sending within 3 days. Now, 20 days later, it has still not been sent, and it's currently expected to be available in ten days. They can not be trusted. Customer support was also arrogant and not helpful. Will never order from them again.

November 20, 2024
Unprompted review
Dustin Norge logo

Reply from Dustin Norge

Hi,

Sorry to hear that you have this experience of Dustin.
If the item had info: 3-4 days the item will be sent from one of our distributors and to our warehouse. After this the item will be sent to you. By some occasions there can be some delays in the transport unfortunately.

Please feel free to contact us via chat, phone or email if there is anything we can help you with.

Have a great day!

Best regards,
Dustin

Rated 1 out of 5 stars

In my 30 years in the IT industry

In my 30 years in the IT industry, Dustin.no is the worst company from which I have ever ordered IT equipment. The order process was slow, and when the order was finally placed and paid for, the nightmare started. The total order, excluding VAT, was 60 K NOK. One week after the agreed delivery date, nothing was still delivered. We got a list of different excuses for why our order had not been delivered. The main issue—it seems like no one cares. Even calling the General Manager in Norway, Mr Paulsen seams to be interested in finding a solution. Dustin.no - to be avoided at all cost.

September 9, 2024
Unprompted review
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Reply from Dustin Norge

Hi,

Sorry to hear that there have been some issues with your order.
Please contact our customer service so we can look into your case.

Wish you a nice day!

Sincerely,
Dustin

Rated 4 out of 5 stars

Dustin is super awesome

Dustin is super awesome! They're really good at helping people and their stuff is super cool. You should totally go check them out 'cause they have everything you need and it's all great quality and not too expensive!

April 22, 2024
Unprompted review
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Reply from Dustin Norge

Hi,

Thank you for your feedback.

Do not hesitate to contact us if you have any questions.

Wish you a nice day!

With best regards,
Dustin

Rated 5 out of 5 stars

Everything went perfect.

September 7, 2023
Unprompted review
Dustin Norge logo

Reply from Dustin Norge

Hi,

Thank you for your kind feedback on how it was to shop with us. It's good to hear that everything went perfect.

Wish you a nice weekend! :)

With best regards,
Dustin

Rated 5 out of 5 stars

Fast delivery without any problems

Fast delivery without any problems - perfect!

August 23, 2023
Unprompted review
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Reply from Dustin Norge

Hi,

Thank you for your kind feedback on how it was to shop with us. At Dustin, we greatly appreciate that.

Wish you a nice weekend!

With best regards,
Dustin

Rated 5 out of 5 stars

Dustin norge fantastisk

fantastisk servis

June 30, 2023
Unprompted review
Dustin Norge logo

Reply from Dustin Norge

Hei!

Takk for din hyggelige tilbakemeling!

Ta gjerne kontakt med oss dersom det er noe vi kan hjelpe deg med ved en senere anledning. 🙂

Ønsker deg en fin fredag!

Med vennlig hilsen,
Dustin

Rated 5 out of 5 stars

Rask levering

November 1, 2022
Unprompted review
Dustin Norge logo

Reply from Dustin Norge

Hei,

Takk for din hyggelige tilbakemelding på hvordan det var å handle hos oss.

Ønsker deg en fin dag.

Med vennlig hilsen,
Dustin

Rated 3 out of 5 stars

Can be some crazy long delivery times.

Well this is a platform that uses different 3rd party shops as suppliers so it's kind of hard to judge if You will be happy with Your order. There can be completely different experience based on who is the 3rd party deliver. In my case there were exceptional long delivery time that was long past after what was said on the website, at least I was getting info about every step of the delivery but still not for impatience clients.

May 21, 2022
Unprompted review
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