DVDLand Reviews 

A great variety of dvds. Prompt attention to my order and good delivery time frame.

Fast delivery, well packaged and items in perfect condition.

Very happy with the service I received. Fast postage, great communication.

Suspicious as hell. Website not updated to reflect stock availability. Customer service advises they are a ‘small family business’ so they can continue to be sketchy.

I wanted to order Transformers Dark of the Moon in 4k UHD because it’s the last one to complete my set. I read other reviews and decided to give them a shot because the recent ones were mostly positive, and I was INCREDIBLY mistaken for doing so.

Stock was advised as ‘available’ on the website, I waited a week without correspondence about the order so I decided to follow-up to see what was going on. The reply from the customer service team was (word-for-word) “Thanks for your email and your patience during this unexpected delay. This delay is due to related production delays affecting the workforce and supply chain of the manufacturer and supplier. We are expecting it in store late next month. Thanks for supporting a local small family business and have a great day”. Not only do I have to now wait 2 WHOLE MONTHS for my DVD, but the website has not been adjusted to reflect that the stock is actually Backorder stock, and i’m just expected to wait that long because they refuse to update their website. I’ll be cancelling my order and putting in for a refund, so I can wait at max a week and a half for my DVD instead of 2 months. What a joke…

Edit: fast response time on refund of product, would recommend the company to update their website with stock availability, however.

The website was easy to use, and the product I ordered arrives in a few days. i was surprised as to how fast they were, and it was very reasonably priced!
Thanks for the excellent service!

Had a great experience with DVD land. Item was shipped well packaged and fast. Unfortunately there were imperfections on the box itself, but my partner decided to not display it in box after all.
Super easy transaction. Will buy from again.

I pre-ordered a DVD last year the DVD is now for sale on the site and I never received my pre-ordered DVD I've contacted these people and nothing absolute b*******. Can't contact and by phone they had no phone you can only contact them by fax!!!

Very easy transaction. Good communication and quick delivery. Highly recommend

I would highly recommend DVDLand to anyone looking for quality DVD supply. I recently came across them and after reading some reviews ordered three DVDs from them. They arrived quickly in excellent order and all work perfectly. Very reliable. And an Aussie company.

I ordered an item three months ago and didn't receive anything so I contacted them asking where my order was they sent some generic email saying there was a problem with the manufacturer and it will be in next month. On the listing it didn't state it was a pre order or back order until I paid for it, I emailed them back saying I want a refund as I wanted my item when I brought it not months later, they did refund me when I threatened to put a dispute in with PayPal and they messaged me giving excuses about being a small family run business, seems to me they don't take accountability for their crappy service, I told them if there is an item that isn't in stock then state that on the listing, I don't think they will listen or change though, I have brought in stock items from them that I have received but how to know if the item is in stock if it doesn't state it on the listing??

DVD Land is an invaluable resource for physical media enthusiasts. In a time when streaming services often lack favourite shows or are overloaded with ads, it is refreshing to find a platform dedicated to DVD collections and ownership. Delivery of the product was super quick. Definitely recommended.

One star is far too high for DVD LAND
Been waiting since FEB 2023 for Curse of Oak Island
They always have some lame excuse I wounder what it is going to be this time
If you buy from them expect the run around and minimal communciation from them

BILL from Glendale NSW

SHOCKING!

After a complete failure trying to create a music video, I was left with inconsistent shots, random objects appearing and disappearing, and results that were nowhere near usable.

When I complained and asked for help, nothing was fixed. Instead of providing proper customer support, they relied on an AI chatbot that was just as ineffective as the platform itself. Despite spending countless credits and making numerous attempts to correct the errors with detailed, specific prompts, the problems never improved.

Eventually, I gave up and requested that my membership be cancelled and my money refunded. After that, they simply stopped responding. My subscription was not cancelled, no refund was issued, none of the issues were addressed, and nobody seemed interested in listening to the problems the platform was creating.

Based on my experience, I strongly recommend avoiding this service. The product did not work as advertised, customer support was unhelpful, and my cancellation and refund requests were ignored.

There was a DVD I've been looking for a while that I found at DVDLand. The buying process was very straightforward and the parcel arrived in perfect condition. I have also just found a new release that is not yet available at my local store and I'll be buying that too. I love that it is Australian family owned and that they encourage ongoing purchases by offering discounts.

Similar experience to others; ordered a movie that appeared to be in stock, money was taken immediately, then it was marked as "on backorder". E mails were always answered fairly quickly, but requests for useful information such as tracking number or date of posting were ignored. Order status was updated only after repeated queries. The order never arrived.

After three months or so, I got fed up of waiting and e mail exchanges that never achieved anything, and requested a refund. Credit where it's due, I got my money back on the same day I asked for it, though this may be because I paid via PayPal. A slightly better experience than others, but I certainly won't be ordering from them again, and strongly advise against anybody giving them even a first chance.

One of my 10 ordered DVD's arrived very promptly. The others were pre orders. I had not realised this and emailed them. Email responses were very quick and on my request they refunded me immediately. I was concerned about the negative reviews but I found them very fair, understanding and very good communication. I would order from them again.

DVDland is a trusted site, I can orders any movies that no longer shows on tv, nextflix, Prime, and Stans.
I have been a customer for years.
I love to watch really good movies again and again.
I would deffinately recommend DVDland. Lets support Australia businesses.

Ease of ordering online. Quick delivery of order. Website easy to navigate. Competitive prices. Good selection of titles

DVDLand had a stock of the Funkopop that my nephew had been looking for for quite a while. Made my 10 year old nephew (my bestie)so so happy!