Product paid for but never arrived. Limited response from supplier. Recommend paying for tracked delivery if you use this company.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
An absolutely cracking workshop, with very welcoming and knowledgeable ladies. Both have lots of patient and gave instruction at your pace. I knew the very basics of crochet and came away from the wor... See more
Really great service from Dymphna Jane! Dymphna is so helpful and gets everything sorted really quickly. I'm terrible for running out of thread and other supplies right in the middle of a project but... See more
Company replied
First time buyer from this wonderful company and most certainly will not be the last! Gorgeous, quality products at a very reasonable, competitive price. Easy to use website and lovely personal t... See more
Company replied
Company details
Written by the company
I am a small business providing quality products at a fair price with quick dispatch and excellent customer service. In my shop there is fabulous range of sewing, knitting, crochet goodies and a wide range of haberdashery essentials. I stock the full range of Gutermann Sew-all 100m, 500m 1000m colours. In the Gutermann range I also have the Toldi-lock overlocking thread, cottons, silk threads, maraflex, shirring thread, machine embroidery thread and much much more. Also in my lovely shop I've large range of Prym essentials, tapestry kits, children's cross stitch kits, Elbesee tapestry frames and hoops. And not forgetting the beautiful Hemline Gold range - a fabulous range of beautifully crafted sewing essentials. I stock the fabulous Wolltraum yarn from Switzerland - this is a beautiful gradient yarn. I have a great range of Milward Scissors, Clover essentials, scissors and rotary cutters from Fiskars, and other goodies from Emma Ball, Janie Crow, Schmetz and Trimits to name a few. I post UK and worldwide, or you are welcome to place your order and collect. Visitors are very welcome to have a browse and a cuppa - just call or message before a special trip in case I am out on a delivery. Thank you, Dymphna
Contact info
Blackburn Road, PR6 8HY, Chorley, Lancashire, United Kingdom
- 07930304523
- dymphna@dymphnajane.co.uk
- dymphnajane.co.uk
4.4
Excellent
129 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly and efficient.
May 21, 2023
Best Customer Experience
Easy to use website.
Great quality products at a competitive price.
Quick and helpful service.
Support a small business!!
May 10, 2023
Reply from Dymphnajane
Thank you for your really lovely review, and thank you for supporting my small business.
The order process was easy to follow…
The order process was easy to follow and the order arrived very quickly thank you.
April 27, 2023
Quick and prompt delivery
Quick and prompt delivery, with a personalised comments. Lots of lovely thing on the website and I will use them again.
April 13, 2023
Reply from Dymphnajane
Thank you so much for your kind words.
Always great quality products and fast…
Always great quality products and fast friendly service
April 4, 2023
Reply from Dymphnajane
Thank you, it's very kind of you.
Beautiful blanket crochet kit
Beautiful blanket crochet kit, easy to understand instructions and quality wool. I’m a beginner so the Facebook group and feedback were very much needed. I will definitely purchase another soon! Thank you so much ladies x
March 30, 2023
Reply from Dymphnajane
I am so pleased you are enjoying your crochet and finding the group support helpful.
Reply from Dymphnajane
Thanks, I am really pleased you are happy with your order.
Great products, friendly owner
Great products, delivered speedily.
Owner is very helpful too
April 2, 2023
Reply from Dymphnajane
Thank you for your kind words.
Fab service
My order was ready for collection to suit my commitments. It was lovely to be able to meet Dymphna and hear about her plans for the coming months for people to connect. I'm looking forward to it!
March 16, 2023
Reply from Dymphnajane
It was lovely to meet you too, we have a meet up coming up at the end of May, it would be great if you could make it.
Really great offer on top quality…
Really great offer on top quality products delivered quickly. Thank you.
February 26, 2023
Reply from Dymphnajane
Thank you, I am really pleased you are happy with your order.
Fast delivery
Fast delivery. Always helpful. Question about the item answered very quickly. A good selection of products
February 12, 2023
Reply from Dymphnajane
Thank you, I am really pleased if was able to help you.
Reply from Dymphnajane
Thank you. I am really pleased you see happy with your order and my service 😀
Second to non service
Second to non service
Ordering was easy, arrived a couple of days later
Well recommend will order again.
Thank you
January 27, 2023
Reply from Dymphnajane
Thank you for your kind words, I am really pleased you are happy with your order.
Excellence to the finest degree
Excellence to the finest degree. First class service, quick delivery.
January 24, 2023
Reply from Dymphnajane
Thank you, I am really pleased you are happy with you order.
Reply from Dymphnajane
Thank you for your kind comments.
Reply from Dymphnajane
Thank you for supporting my small business. Dymphna
Great Seller
Have bought from Dymphna many time and always great service and will purchase again :-)
December 9, 2022
Reply from Dymphnajane
Thank you very much for your kind words. Have a lovely Christmas, Dymphna
Xmas stocking fillers
Great service. Lovely range of products. Always try to support small businesses like this
December 21, 2022
Reply from Dymphnajane
Thank you very much, I really appreciate your support. Have a lovely Christmas, Dymphna
First class service
First class service, with personal touch.
Items all as described and at reasonable prices.
will recommend to friends and family.
December 15, 2022
Reply from Dymphnajane
Thank you for your kind words and recommendation. Have a lovely Christmas, Dymphna
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.