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Dynamo FitnessReviews 

705
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 360 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and friendly, making the selection process easy and pleasant. The products are frequently described as high-quality, well-made, and offering great value for money, suitable for various home gym setups. Many people highlight the excellent customer service, noting prompt responses, great guidance, and outstanding support both before and after purchase. The overall service, including quick turnaround times and efficient installation, contributes to a smooth and positive experience for consumers. However, some customers also noted issues with product functionality, where items did not work as expected, and experienced difficulties with returns and refunds. A few other people also felt that customer service was shocking when trying to resolve these issues, and some mentioned a lack of cross-compatibility options for existing owners of certain products.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Product

Customers consistently note positive experiences with product quality, often describing items as... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and friendliness of the... See more

Customer service

People report positive experiences with customer service, highlighting the staff's helpfulness, friendliness,... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality of the equipment and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another massive thank you to Sarah Hassan, she’s our go to person for our home gym set up! Always amazing to deal with and helping us choose the right equipment. 100% recommend Dynamo, we’ve decked ou... See more

Company replied

Rated 5 out of 5 stars

Bought cbt pro 90 functional trainer, great machine, very happy. Gym for 20 plus yrs and this machine does everything u need and quality made. Duncan at brendale store was most helpful, 1000 questio... See more

Company replied

Rated 5 out of 5 stars

The Reeplex CBT-PN looks amazing and the staff have been really helpful in answering any questions about their products. I had trouble with installation and the team were prompt in responding and gave... See more

Company replied

Rated 5 out of 5 stars

Dynamo Fitness were exceptional in service support and knowledge. I had done some research on pilates reformers but the team went above and beyond to ensure I selected the right one for me and my fam... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Gym
  4. Health Consultant
  5. Pilates Studio
  6. Sporting Goods Store

Written by the company

Are you searching for great quality gym and fitness equipment at great prices? Then look no further! Dynamo Fitness is a premier provider of quality fitness equipment in Australia, with stores in Melbourne, Sydney, Brisbane, Perth and Adelaide. Back in 2012, we began as a small family-owned business, based in Perth, and have since grown to expand to have multiple stores Australia wide. Our fitness equipment megastores are conveniently located in Keysborough, Somerton, Truganina, Preston, Seven Hills, Yagoona, Brendale, MacGregor, Gold Coast, St Marys, Holden Hill, Malaga, Success and Osborne Park have a wide range of fitness equipment on display. We have everything from cardio equipment, to boxing equipment, home gyms, free weights, and functional trainers, plus much more! Catering for both commercial and home users, we have something to suit the most avid gym goers, fitness enthusiasts and even those just starting out their fitness journey. Our experienced and knowledgeable team is always on hand to provide professional advice on the best equipment for your exercise and fitness goals too.

Our Delivery Promise

Get Your Fitness Equipment Sooner

Get Your Fitness Equipment Sooner
All products which are in stock will be dispatched within 5 to 7 business days.

Contact info

4.9

Excellent

TrustScore 5 out of 5

705 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(705)

369 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing store

Amazing store, amazing service!

February 28, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Mike,

Thank you for your wonderful review! We’re delighted to hear that you had an amazing experience with our store and service. We truly appreciate your kind words and support!

Best regards,
Dynamo Fitness Equipment

Rated 4 out of 5 stars

Great offering and service

Great offering and service, got what we needed without a hitch

February 28, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Daniel,

Thank you for your review! We’re delighted to hear that our range and service met your needs smoothly. We truly appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service

February 28, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Shaun,

Thank you for your excellent review! We’re glad to hear you were happy with the service. We truly appreciate your support! 😊

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Easiest gym equip purchase ever

Easiest gym equipment purchase ever! James was super helpful and a wealth of information. Highly recommend.

February 28, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Julie,

Thank you for your wonderful review! We’re delighted to hear that James was able to assist you and make your gym equipment purchase easy. We truly appreciate your recommendation and support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The team at Dynamo were very helpful

The team at Dynamo were very helpful. We bought a machine which suited our needs and space. So in love with our new machine looking forward to getting good use from it.

February 20, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Nikki,

Thank you for your kind review. We’re pleased to hear that our team at Dynamo was able to assist you in selecting a machine that perfectly suits your needs and space. We hope you enjoy using your new equipment and get great results from it!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very quick regional delivery

Very quick shipping, quality products

February 20, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Lachlan,

Thank you for your review! We’re glad to hear you were happy with the quick shipping and the quality of our products. We truly appreciate your support.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The service in store was excellent

The service in store was excellent, delivery was fast and the driver arrived on time. He was very helpful positioning the equipment.
All parts were delivered and the gym is perfect for what we need it for.

February 13, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jason,

Thank you for your fantastic feedback! We’re so pleased to hear you received excellent service in store and that delivery was fast and on time, with our driver assisting in positioning the equipment.

It’s great to know everything arrived complete and that the gym is perfect for your needs.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great customer service

Great customer service. Got what I wanted without any problems.

February 23, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Christopher,

Thank you for your great review! We’re so glad to hear you received excellent customer service and got exactly what you wanted without any issues.

We truly appreciate your support and look forward to assisting you again in the future!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service

February 22, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Brandon,

Thank you for your feedback! We’re glad to hear you found our service quick and easy.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Thank guys

Thank guys, really good equipment and service.

February 13, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Shaun,

Thank you for your kind words! We’re so pleased to hear you’re happy with both the equipment and the service. We truly appreciate your support and look forward to assisting you again in the future!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Wonderful service from Rory

Wonderful service from Rory, he answered every question. Providing great feedback with questions and showed his experience.

February 21, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Stuart,

Thank you for your fantastic feedback! We’re so glad to hear Rory was able to answer all your questions and provide helpful, experienced advice. We truly appreciate your support and will be sure to pass your kind words on to Rory!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

We have set our gym up and had it a…

We have set our gym up and had it a week now and we are very happy with it. I am actually excited to go do do my workouts. Staff were great, delivered on time, set up was easy.

February 13, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Dave,

Thank you for your wonderful review! We’re so happy to hear you’ve had your gym set up for a week now and are loving it—especially that you’re excited to do your workouts. We’re glad our team provided great service, on-time delivery, and an easy setup experience.

We truly appreciate your support and wish you all the best with your training! 💪

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Really prompt delivery and well packaged

Really prompt delivery and well packaged

February 13, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Laurent,

Thank you for your great feedback! We’re so pleased to hear your order arrived promptly and was well packaged.

We truly appreciate your support and look forward to assisting you again in the future!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Randy at the Success store in Perth is…

Randy at the Success store in Perth is a credit to the business, great customer service. The gear itself is fantastic, I would recommend anybody to check them out. Cheers

February 5, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Matthew,

Thank you for your fantastic review! We’re thrilled to hear Randy provided excellent service at our Perth Success store and that you’re happy with the gear.

We really appreciate your recommendation and support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

very friendly and made me and dad …

very friendly and made me and dad welcome helped us choose a machine that we are very happy with in price and quality. would recommend highly

February 20, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jack,

Thank you for your kind words! We’re so glad our team made you and your dad feel welcome and helped you find a machine you’re happy with in both price and quality.

We truly appreciate your recommendation!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great team

Great team, lovely bunch of guys. Helpful, not sales pushy, and great prices.

February 20, 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Brandon,

Thank you for your kind review! We’re so glad you found our team helpful, friendly, and not pushy, with great prices.

We truly appreciate your feedback and look forward to serving you again in the future!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great floor staff

Great floor staff, knowledgeable and efficient. Thanks so much for your help today. Walked out with a bargain all in good time

February 19, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi FIFO Fit Co,

Thank you so much for your wonderful feedback! We’re delighted to hear that our floor staff were knowledgeable and efficient, and that you were able to secure a great bargain in no time.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service!

Great service!! Highly recommended

February 19, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Aaron,

We truly appreciate your support and are delighted to hear you had a great experience with our service. We look forward to assisting you again in the future.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

excellent Customer service

excellent Customer service

February 18, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Mir,

Thank you for your wonderful feedback!

We’re thrilled to hear you had an excellent experience with our customer service. Your support means a lot to us, and we look forward to assisting you again soon.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Super approachable and full of positive…

Super approachable and full of positive advice extensive knowledge and great products
Highly recommend

February 16, 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Nicholas,

Thank you so much for your fantastic feedback! We’re delighted to hear that our team was approachable, knowledgeable, and able to provide helpful advice. It’s great to know you’re happy with our products as well.

We truly appreciate your recommendation and look forward to supporting you again in the future.

Best regards,
Dynamo Fitness Equipment

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