E Bay Reviews 

I have never had a problem with ebay but more must be done with regards to sellers false descriptions. I recently purchased a wooden bathroom cabinet from BROAD OUTLIINE on ebay as I was moving home, this turned out to be coated polystyrene. I had thrown away all packaging(stupidly) and couldnt return. Item only fit for dolls house or bin. BROAD OUTLINE. AVOID!! unbelievable that rubbish like this is descibed as wood so if anyone wants to buy from BROAD OUTLINE, just remember, D. TURPIN was honest enough to tell you he was a robber!!! AVOID BROAD OUTLINE ON ebay.

If you look at all the other negative reviews they 100% reflect the appalling service I have received from E Bay. If you have succumbed as I did over lock down then do not bother battling with them to deal with your concerns, too frustrating and time consuming -they really do not care. Just do as I have and cancel your account. There are plenty of other retailers out there much more worthy of your custom.

'E' Bay Biased Towards Buyers
In have had relatively little experience as a seller on 'E' bay, but I would never again sell on 'E' bay, & have heard from other sellers, that they have had similar experiences. I have sold 3 items on 'E' bay, 2 went through with no problem i.e. items were bid for, accepted, despatched & paid for. The items were paid for using PayPal, which used to be a part of 'E' bay until it was split from 'E' bay to form a separate co. However due to its previous history, 'E' bay & PayPal had a contract in which all payments to 'E' bay whent through PayPal, (who then obviously took a cut of the payment). This contract between 'E' bay & PayPal terminated about 3 weeks ago i.e. around the end of July 2020, because 'E' bay have now set up their own payment dept, thus rivalling PayPal. My 3rd selling item was bid, paid for, (to PayPal), & depatched as normal. Afew days later I recieved an 'E' mail from the buyer, saying that he 'didn't think that the item was genuine'. I disputed this & asked him to prove it was not genuine. This he could not do, so I said it was a matter of difference of opinion. I asked 'E' bay to adjudicate & they sided with the buyer. It was agreed that the item was returned, which it was. All this time the payment was held frozen by PayPal. In the meantime the contract between 'E' bay & PayPal had terminated. I thought that was an end to my involvement, but I was wrong. I then received a bill from 'E' bay, for the total amount of the sale + delivery, but by then I had already blocked my credit card. How can anyone, be it company or individual just charge your card whenever it suits them & for whatever amount they want, without the card issuer querying it? My policy now is to only give my credit card details when absolutely necessary, (& if possible ask that the card details be deleted after use).

Royal Mail marked my E-Bay purchase as delivered when in fact it was never delivered or left at my address. After two weeks and several messages to the seller who wrote that I raise a case with E-Bay I did. The case was judged against me and for the seller because Royal Mail had shown it as delivered on the tracking.
I spoke to customer service about the hassle of trying to get information from the Royal Mail and met a blank wall. Their guarantee is worthless as they told me that they need all this information to get the sellers money to refund me. In other words they put all the onus on the seller and have none of their profits set aside for refunding customers.
I have been a customer since 2013 and spent thousands of pounds with them. This claim was for a small amount of money. In the future I shall certainly not be buying any thing of high value from them as they have shown their guarantee to be worthless.
I am persevering with the Royal Mail but that's another ongoing story. Maybe another review in the pipeline.

I purchased an item on 30April. 69 days later item not arrived. The seller refused to refund. I have contacted E-bay who also refused to refund thus denying their own guarantee.
Stay away from this company.

e bay has got a ficticious address for me! complete rubbish service.

Their 30 day returns policy doesn't seem to include faulty items
A vape I brought stopped charging 33 days after it arrived, the sellers gave me the run around, so I put in a complaint to Ebay and they closed it on the same day, saying it was to late to complain
I have tried to contact them to talk to them about this and haven't been able to

I sold an item on e bay,their website allowed me to choose as a shipping method Royal Mail 1 class not tracked £3.48.All good so far,after I ship the item mr buyer open a case against me without sending me any message or something ,I sent him the shipping proof and I did explain to him I was following the same steps like in my e bay post .After the period pass eBay refund him despite de fact I was following all my posting steps.Ebay said is no tracking number,of course is not because he was agree with Royal Mail first class not tracked.This is disgraceful and disgusting from e bay,I have done all my part and lose my item plus money (120£). This is a platform which charge you for everything,you have no protection as a seller ,is full of glitches,I hope they will fail soon with this mentality and with this stupid ways to sort out the problems.From this point I will close my account,they don’t deserve me as a customer!!!!

IVE NEVER HAD A PROBLEM YET. GOODS ALWAYS ON TIME, WORK OK! ANY PROBLEM WITH GOODS GETS SORTED STRAIGHT AWAY. GREAT COMPANY.

I am writing this review at my disgust on how e bay treat there sellers in the UK. I have been left negative feedback by a unhappy customer regarding an item I sold. This was the first contact by the customer regarding this and I totally disagree with this feedback. I then rang e bay customer service regarding my concern's. I was put through to some person who struggled speaking English to me that I could barley understand what they were saying to me. She then put me on to her manager who was slightly more understanding but was unable to help me due to there terms and conditions. I was never asked for a REFUND OR RETURN they just left - feedback ITS A DISGRACE.

As a regular seller and lover of EBay I feel I have to add a review about my experience with their Money Back Guarantee - favoured by Buyers. It gives a Buyer a free return at the cost of honest sellers even when their is strong evidence that the item worked when sold. Is there any future plans ffor Ebay to review this and work more with Sellers rather than siding with Buyers #disappointedseller

E bay is overly seller biased.. I pay the item is not delivered it takes from the 28th November until 15th December before I can open an issue.. this is not fair.. this is my money.. that in my opinion has been fraudulently taken and now with held.. e bay need to consider their payment system as this will be the last time I order from a one to one personal seller.. this has happened on more than one occasion.. feel very powerless

I have been an e-bayer for years and have had some good experiences, however, since the introduction of the Global Shipping Programme things have gone pear-shaped. I live in Ireland and have found that delivery to Ireland by UK suppliers using the GSP is atrocious. Not only does the "middle man" handling extend the delivery times the operatives at the GSP centre often do not correctly address the packages and omit contact telephone numbers and other relevant details. When this happens it is a nightmare to track the parcel and no sense can be obtained from e-bay. Their communication all but non-existant.

I’ve just had a terrible experience with an eBay seller MrsUk2009. I bought a four pack of highlighters and paid via PayPal. I was then accused by the seller of not paying. I sent them proof of funds sent via PayPal. They still denied receiving the funds. Then a couple of days later they cancelled my order. I received several curt emails from them. So I decided to phone eBay. I was told it was because they had an unverified PayPal account.

So I decided because of the way the seller had dealt with me, that I would leave negative feedback. Only to find out a couple of days later that eBay had removed it. So I phoned eBay again, where I was told that they had decided to remove it as it would damage the sellers business?? Despite them giving me the worst service I’ve experienced in all my years using the site.

The feedback that I left was not abusive neither were any of the responses to their messages.

Does this not contravene all buyers rights??

I shall never use EBay again. What power does this give to the buyers if they take away your right to leave honest reviews of your experience. A total sham.

Bought a C-Skins wetsuit from Freeze Pro Shop through E-Bay. Money was drawn from my account and 3 days later the order was cancelled. The money has just been returned but the amount is GBP 11 less through PayPal. Will never use Freeze Pro Shop or E-Bay again.

Had enough of this company as a seller, have 100% feedback, over 600 stupid stars, but when a buyer is clearly lying , e bay will always side with them, no matter what. Customer service is non existence, they work in conjunction with PayPal, ( that’s another story ) but overall I have come to the conclusion both company’s are clues less, unprofessional, and for want of a better word, gangsters.

the item 153467515149 did not arrived.I open the case and they say that has arrived. they don't ha ve my sudnature (they should) they did not live ie to the neighbours..

Ordered a kindle case on 3rd January from company with an English sounding name only to find out it was from China after I ordered it and got confirmation and then find it can take up to 19th February. It could have gone on a round the world cruise quicker. Tried contacting e bay they don't want to know before 19th February - ridiculous - don't buy anything from China - hopeless.

Very bad company , I am a private seller, sold a car part and the buyer sent it back saying it was not as described . When it came back it looked like it was not my part. I told E/BAY and all they said according to internet selling there was nothing I could do. For this I had to give a full refund ,and then I could not give neg/ feedback. Before I sold the part I had it checked out by two main dealers and they both said it was a good part.