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Rated 1 out of 5 stars

E Bay said they step in with items but they don’t. I bought a faulty electrical hand held steamer which scalded my hand when using but the seller refused the refund maybe because it was over one mon... See more

Rated 1 out of 5 stars

I was after some lipsomal so I seen a company called COVplus Mart (8875) selling lipsomal vit c sachets . Priced at £31.60 for 30 days supply but these con artists sent a package containg 14 days supp... See more

Rated 1 out of 5 stars

I need to talk to a customer service person not a robot, I’m sick of emailing eBay to get paid out as I have over £100 from a dress I sold, I’ve done everything eBay have told me to do via app, but st... See more

Rated 3 out of 5 stars

I've been using E Bay for years but in the last six months have been having problems with items not being delivered. One never showed up and the seller said it had been delivered but no email from Roy... See more

1.3

Bad

TrustScore 1.5 out of 5

164 reviews

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1.3

All reviews

(164)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

False feedbacks approved by e-bay.co.uk

I bought the cellphone from e-bay. It was telling "new, unlocked and sealed". It came not new, locked, not sealed and with other problems of functioning. Trying to get help of e-bay : it's impossible. So it's me who has to solve the problem with seller. Ok,after spending 1 day and a half for solving that problem and sending the phone back, I got refunded the cost of the cellphone but not of the shipping fees to send it back. Ok, so I write a feedback all like it was: the phone was not new, blocked and not working and got only partial refund of shipping it back. After some minutes it gets deleted!!! So I contact the e-bay.co.uk and they tell me, that as long as the cost of the cellphone was refunded I can't even write that the seller is selling not working cellphones and not refund all shipping fees back as he declare to do on his page!!! Those people are not interested in truth , they are only interested that their big sellers have good feedbacks, so they sell more and the E-bay makes more money!!! Then it's pure customers who has to run and to send it back spending their time and money!!! Never anymore!

November 19, 2018
Unprompted review
Rated 1 out of 5 stars

E bay fraud with one click bid

E bay fraud with one click bid. I got mail from E bay UK with some bid for music pedal I pres touch on my Iphone by accidentally after that I can not cancel the bid. This is classical internet fraud I can not believe that company like E - bay is using such dirty tricks. I check on help on my E bay accout but E - bay do not wont to remove such stupid fraud like one click bid.
I deleted all E bay programs from my mobile and I unscribe from e bay account but e mail messages for bidding is coming again what is more crazier for same product E buy UK such scam.

Boris

October 16, 2018
Unprompted review
Rated 1 out of 5 stars

Scum bags

Been an e-bayer since 2006, bought an item that never arrived. Opened a dispute, and sided with the seller, Appealed and lost, Dispute providing conclusive, concrete evidence I never received the item.

They don't give a crap about honest buyers as long as they get there sellers %. Absolute money grabbing scumbags. Payment protection? Like hell.

I will never EVER use ebay again and will do everything in my power to discourage friends, family, work colleges even strangers in the street from using them. I was wasn't that surprised to see the same situation off buyers being ripped off again and again on here and will be referring everyone i know to these reviews.

August 21, 2018
Unprompted review
Rated 1 out of 5 stars

Stressful

After I've been shopping at E-bay, I keep advertising mail from them, even though I have asked them to stop. "And so good was not the deal either. It took 3 weeks to get the item delivered. So I could as well act in China. You must think carefully before trading via E-bay

April 26, 2018
Unprompted review
Rated 1 out of 5 stars

Bzar-sparks via E-Bay gave me 100% DISSATISFACTION

This review is for a company that I purchased something via E-bay. The company is called bzar-sparks. My order was

Your order contains the following items:

PL12 - Palma PL12 Student Classical Guitar 1/2 Size Natural Starter Kit Gig Bag Strap

It arrived in good time, as I made it totally clear that as a song-writer, I was taking the guitar in my suit-case a couple of days later, as airlines are tending to charge for taking full-size guitars. Legally, it appears that neither E-Bay or Bzar-sparks have done anything wrong here, yet myself as the customer is left 100% UNSATISFIED and am taking it further.
YOU SEE THE ITEM ARRIVED WITHOUT THE GIG BAG AND STRAP. I would like them. I paid that price in good faith. The gig-bag and strap were in the header f the item. Bzar-sparks contacted me stating that it was totally their fault, but did nothing. I've asked at least twice.

E-bay e-mailed me stating that they'd made a decision in my favour.

"We'd like to inform you that Customer Support has made a final decision about your case. We'll issue you with a full refund."

I'D JUST E-MAILED SAYING THAT I WAS GOING ABROAD WITH THE ITEM which was why I bought it. I DO NOT WANT A REUND, I WANT WHAT I ORDERED. I will put reviews all over the internet.

Bzar-sparks say that they give 100% customer satisfaction. They haven't.
I never give up. Now I will not go near e-bay. They should have told bzar-sparks to send the items that I ordered and should still do so. Who anyway, has the time to pack and send back items that are erroneous, but in this case the guitar is fine. So, has the UK reached a place where customers do not receive what they've ordered and are just told, send it back. That doesn't urge companies to really send out the right items.
I've just put reviews of 3 superb companies on Trust Pilot which for me is a superb service. Thank you, I will speak my truth.

April 8, 2018
Unprompted review
Rated 1 out of 5 stars

Have bought off e bay for many years

Have bought off e bay for many years, there is ALWAYS some sort of scam from the odd sellers, the latest one i personally have come across is.....sending for something , the seller knows its faulty when they send it, when you complain (after a battle of wits with them) they send a returns label, you send it back, after a week or so you contact them asking if they had tested it to see if its faulty.........the reply is..............we havnt got it back..........did you use the return label we sent?......did you put your name inside so we knew who it was from?............basically treat you like an idiot, its yet another ploy to avoid giving you a refund or sending a replacement.......my mistake was i lost the receipt from the post office the first time, but it made no difference the second time, still got nothing, so please be careful e bay is full of people trying to con you out of money

February 19, 2018
Unprompted review
Rated 1 out of 5 stars

Purchased goods from Cars-Centre CC …

Purchased goods from Cars-Centre CC listed on E-Bay as "Guest"
Received confirmation and tracking numbers.
Goods not delivered, and E-bay NOT helpful in providing info on Supplier - ie Tel No or e-mail address.
E-bay Goods refund process is to refer one to Paypal.
E-Bay are happy to host dodgy outfits like Cars-Centre CC, but sent me on a wild goose chase when attempting to track the order.

August 30, 2017
Unprompted review
Rated 2 out of 5 stars

Thefts and copies

Bought two junk pants, camo. the same place, the one was cancelled yesterday for a third party but kune is well on the other pair from same place 2-got military pants that just work trousers with nedpudder in, you can't see it in the picture and they won't lavedet about 3-have been waiting for over time on several of my things and time flies just, eBay is the responsibility from themselves. It is nothing more than a used clothing and thefts, you will not hvar or whether you get it. Beware Of THEM

June 13, 2017
Unprompted review
Rated 1 out of 5 stars

What a bunch of scumbag thieves

What a bunch of scumbag thieves
Twice they have stolen money from me !!

I had to refund a thief who never sent my goods back
I bought some product they charged me I didn't receive then ebay scumbags took there side and didn't refund even tho I never received goods never signed for goods !!!

Lying thieving scumbags seem to be able to do what ever they want!!!!

June 9, 2017
Unprompted review
Rated 1 out of 5 stars

Baby car seat

First time buying from ebay will never use them again worst company ever and also PayPal is not much better for trying to get a refund.

February 24, 2017
Unprompted review
Rated 1 out of 5 stars

Too many Poor Experiences

I used to buy and sell on ebay a lot but over past few of years the change to their customer service attitude and rules makes selling on there very risky. Issues do not get properly addressed and they like to give refunds to complaints even when the complaint can be seen to be false..
On purchasing I have had poor quality such as slippers that tore within a few days and supplier would not take them back unless I paid postage which was half the price of the slippers. I bought a scalextric car sold 'as new' but part of it ad been glued back on... etc etc..

July 7, 2016
Unprompted review
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