e-FOOD Reviews 167

Despicable service - using templates to respond to their emails; I have collected a coupon for particular restaurant which has been unavailable on the app for more than 2 weeks!!!! I keep asking them when I can cash out my coupon and their answers are ridiculous....

We ordered Mcdonalds and they arrived cold and filty after 1.5 hours. I will never order again from there

Someone from Thessaloniki while I was in Athens hacked my account and ordered a big amount of food for himself to deliver in the middle of a street. I called e-food a lot of times to give back my money and told them that this is a GPDR violation due to European Union rules. They don't give a damn. I am still waiting for an e-mail with instructions for them and they said just to go to the local police and inform them about it. Total unprofessional behavior.

The devil as far as companies go. They sell your details or share them with others when they shouldn't. Fake "offers" that actually are more expensive than buying directly from the restaurants. Very buggy Android app. Heinous working conditions for their employees. The owner, Mr. Paminos Kirkinis, ows his success to suspicious lobbying facilitated by his murky relations with Mareva Mitsotaki.

After the latest news about the employment status I will never buy anything from them again !! I will also inform any relatives, friends etc to buy nothing from this unethical company !!! I wish I could rate 0/5!!!

Its not a service its more like a scam

not trustworthy. worst company ever in greece

Do not use efood. Worst service ever.

I would not like to be your employee, especially after the latest news about the change of employment status that you imposed on your employees, you should be ashamed. Tip: Use the efood app only to see the store menu. Then just call the store you want to place your order. If it does not have POS, pay in cash. You can suggest to the entrepreneur to get a POS so that you can make the payments as well (if you have no other choice). Never use the e-food app again for online orders. Use it only to see the menu of stores. #cancel_efood

E food is a slavery. Don't buy anything from them. They treat their employees like animals.

Awful cooperation that provides nothing and gets 12% of the net income

Does not worth it

You got so much money from everyone. It's disgusting what you are doing to your employees, in a country amidst crisis. I am ashamed to be Greek.

The app is very hard to use and the delivery guy arrived late and stoned as heck.

They're coercing their employees to freelance, so they won't have to pay them insurance. That will lower their already shocking salaries, make their employment status completely uncertain, as they won't be bound to employ them by any laws and leaves employees completely exposed.

You cant turn your employees into freelancer contractors. Minimum wage in Greece is very low, and the cost of delivery thank god is comensurate. Either the cost will transfer directly to the customer, or you will keep your delivery as full timed employed. Unless you are willing to risk not finding employees to work as couriers at all.

Thank God that other food services exist!!!