They have gotten too greedy, from subscription to get a delivery from shops without paying huge amounts just for delivery, to extra costs that the consumer has to pay for improving their business mode... See more
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They are incapable of doing their job. They dont have enough people to deliver, they promise that the driver will get the food from the store in like 5 mins and one hour passes and nothing, im never g... See more
Frustrating experience! The delivery guy managed to bring the waffles upside down and in pieces, as if they’d been through a soccer match. Trying to get help from chat support felt like an endless wai... See more
Unacceptable behavior. They are holding customers’ money without justification and without any accountability. The return was confirmed on March 26th and I still haven’t received my refund, despite... See more
Company details
Information provided by various external sources
e-FOOD is an Online food ordering platform that allows users to order food from local restaurants through a web page and an app.
Contact info
Aristeidou 1, 15122, Athens, Greece
- 2113110700
- info@e-food.gr
- e-food.gr
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unacceptable working conditions.
Bud service and communication
There is now below zero… Unfortunately
Issue with delivery services
Lately I had twice issue with the delivery people that work specifically for this company. I am many years now a customer, ordering every second day. I filed a complaint two weeks ago and it seems it was ignored.
terrible company who treats its…
terrible company who treats its employees like garbage
Disgusting company that treats…
Disgusting company that treats employees like garbage. Pure shame.
Stay away! Terrible company
Disgusting company that treats employees like garbage. Promotes slavery and deletes bad reviews. Do NOT order from here
garbage app dont order
Company denies safety insurance
Company denies safety insurance and cover to its employees. Disgusting treatment.
Repulsive treatment of workers
Repulsive treatment of workers! as a result they are not performing at their best
This company BLACKMAILS its workers…
This company BLACKMAILS its workers STAY AWAY
The company is taking advantage of…
The company is taking advantage of Greece's new unacceptable working regulations by the new government. And by this, they are treating their employees with the worst possible way.
Panagiotis Stefanidis 17.09.21
Bad service from the app
Bad service from the app, they behave very badly to they're staff
Efood.gr is a scam for foreigners:
E-food.gr is a scam for foreigners:
Ask me why? Especially foreigners do not use credit card details to order any kind of food because I did, later when I went back to my home-country and they used my credit card details as E-booking.com agents do... and they deducted money from my account....
I know very well about Online System how does it work but this piece of scam E-food.gr application operator did that to me because they think they are smart than us who can even sneak into their server to get full details how they manage this IOs and Android to scam because scammer do scamin others pockets money 💰
Wolt is a lot better.
Full of Fake Reviews
This is a really great application but can be very misleading if you have not personally tried a restaurant. It seems that restaurant owners make a big number of fake 5 star reviews and efood will not or has not found a way to stop this from happening. Maybe detailed review texts should be mandatory or the same user could make a limited number of reviews for the same restaurant. This could also be solved statistically.
They delete negative ratings.
I was a frequent user of this service since it is nice and easy. Today I realized they delete ratings from restaurants if they don't like them. They deleted a negative review I gave for a place without any information and explanation. Keep in mind that on my review I was saying that the delivery guy came without wearing a mask, and he was literary coughing in front of me. Make your own conclusion on what is going on here.
They are absolutely not…
They are absolutely not client-orienred! My delivered pizza was very hot but wasn't tasty at all! I should better make it by myself next time...
Very bad customer service
Very bad customer service. They are a monopoly and they simply don't care about the comments that any customer makes. They give no incentives even if you order thousands of euros every year. We the consumers, need to take charge of these companies and show them that we will not be intimidated by their ridiculous policies and start using alternatives like cosmote and skroutz!!! The consumer need to create the necessary competition to drive prices down in our favour!!!
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