E-Infinity Online Camera Store Reviews 4,957

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 783 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting that items are brand new and work flawlessly. Many people are particularly impressed with the competitive pricing, finding the costs significantly lower than other retailers, which allows them to purchase high-quality gear. The delivery service is frequently described as prompt and efficient, with customers appreciating the communication throughout the process and the secure packaging. However, some customers also noted that delivery times can occasionally be slower than expected, with some orders taking around 7-10 days or even longer to arrive. A few people mentioned issues with tracking numbers, either receiving them late or not at all, which caused some concern. Additionally, a small number of reviewers felt the packaging for expensive items was insufficient, raising worries about potential damage during transit.

What people talk about most

Product

Customers had positive experiences with product quality and value. Many reviewers consistently praise the... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast shipping,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the competitive and unbeatable... See more

Order

Customers consistently note positive experiences with order processes. Many reviewers praise the smooth... See more

Quality

Users describe positive interactions with quality, consistently reporting that products, such as lenses and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exactly as promised, good price, and great customer experience (e.g. they inform customers in advance if there can be delays in delivery caused by any situation (e.g. public holidays, Christmas overlo... See more

Rated 5 out of 5 stars

Ive used e-infinity for nearly 10 years and never had an issue. I've ordered 7 Nikon bodies and I think about 8 lenses in total over that time (for weddings). Exceptional service and my gear normally... See more

Rated 5 out of 5 stars

I purchased a Nikon Z 14–24mm f/2.8 lens at a more than advantageous price. It usually sells for around €2,200, but I paid less than €1,500, saving about €700! I ordered the lens on December 19 a... See more

Rated 5 out of 5 stars

E-Infinity offer incredible prices, some people may think they are too good to be true and be put off. I have purchased several lenses and camera bodies from them and they have all been brand new and... See more


Company details

  1. Photo Shop

Written by the company

E-infinity is an online retailer providing a wide range of brand new photographic products with over 15 years of experience in the industry. We committee to be a trusted destination by offer the best deals for photographers of all levels.


Contact info

100% New Digital Cameras & Lenes

14-day returns. 12 months warranty.

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Nikon Z7II

I purchased a Nikon Z7II and it arrived safely packed, and on time for my holiday to Asia. I am a happy customer 😊. Will definitely order again, one or two lenses.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had a very good experience with e-infin.com

I’ve ordered from E-Infinity more than once and everything arrived in perfect condition each time. The items were clearly brand new, the boxes were clean and not damaged, and the whole experience felt reliable and professional.

The only thing to keep in mind is the delivery time. Since they are based in the UK, delivery to Slovakia took around two weeks in my case. Maybe it’s faster in other countries, but that was my experience. For me, it was still worth it, and I would definitely recommend them.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Might take a bit longer than expected, but well worth it

The delivery might take a bit longer than in conventional stores, but if you're prepared to potentially wait a bit longer, it is well worth it. I've received my lens in a fully original package, with all the accessories and for much less than the MSRP. While I was waiting for the product to be delivered, I contacted the Customer Service team, and they were great too. Highly recommend.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Top Notch!

Every aspect of my experience was top-notch!

Great prices, exactly as advertised simple order process and great communication along the way. Delivery was within the expected timeframe and well packaged.

A great buying experience- I would recommend without hesitation.

February 5, 2026
Unprompted review
Rated 4 out of 5 stars

Correct delivery, but customer service can be improved

The item to my wife in good condition. Communication about the shipment was not amazing and sounded generic. But as the lens arrived as promised, I amgiving a good review. They could improve on their customer service. They did send a photo of the item before they shipped it together with the shipping documents.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service
Is not the first time i buy from e-infinity. Every time I have a good experience and first class service.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Purchase made easy

Purchase made easy. Really good competitive pricing and delivery was way quicker than expected. Overall a great experience with E-Infinity. I would highly recommend them and look forward to buying again from them

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience

I've ordered several times from E-infinity. My last order was a 35 mm f 1.4 VCM from Canon and all went very well: the shipping was faster than I expected, and the package and the lens its self were awesome. I can't wait they refill their stocks to order other lenses.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Bought Nikon Z5ii and 24-105 Nikon lens…

Bought Nikon Z5ii and 24-105 Nikon lens from E-Infinity and definitely would use them again. The price was certainly something that made me use them, being almost the cheapest online price found. They sent me images of the items being wrapped, and then approx just under 2 weeks, it arrived perfectly. If I had a grumble, it's the time taken, but for the price, I'll happily appreciate preapring myself for exactly what i ordered. Always nervy spending a great deal online, but can alleviate any fears people have, knowing they do come through.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Totally trustworthy

I was sceptical at first since the product I purchased was so much below the usual market price. But I got my lens within the promised delivery time and the product is 100% original.

February 13, 2026
Unprompted review

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