e-Rewards Reviews 

974
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, most reviewers were somewhat happy with their experience overall. Consumers find the platform straightforward, enjoying the chance to earn rewards like Avios or vouchers through completing engaging surveys. Many people appreciate that the interface is simple to use, offering a good variety of topics and consistent payouts. Some reviewers were not happy with getting screened out near the end of long surveys or encountering sudden technical glitches. Customers also mentioned that support teams provide unhelpful automated responses when attempting to resolve account suspension or missing points. A few individuals experienced difficulties redeeming vouchers or felt that rewards took too long to arrive.

What people talk about most

User experience

People report ambiguous experiences with user experience, as many reviewers find the daily surveys engaging,... See more

Website

Reviewers express mixed feelings regarding the website, with some consumers finding it easy to navigate and... See more

Customer service

Consumers find customer service to be disappointing, with reviewers reporting unhelpful responses and... See more

Value for money

Customers consistently note ambiguous experiences with value for money, as opinions are heavily divided on... See more

Application

Clients share ambiguous opinions on application, highlighting that it offers an easy and fun way to earn... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great way of getting Avios rewards to bulk up my BA account. Sometimes the reward isn’t worth the time but you can pick and choose which surveys to take. Occasionally you’ll get an error message towar... See more

Rated 4 out of 5 stars

Most of the time, the promised rewards are given but increasingly, you will spend several minutes completing a survey, having answered many questions, only to get the message "sorry this one filled fa... See more

Rated 4 out of 5 stars

Overall, good experiences with this forum - interesting surveys, easy to claim useful rewards. The only downside, and this has happened a couple of times recently, is when you get to the end (99%) aft... See more

Rated 4 out of 5 stars

Interesting surveys and fair reward. Some surveys freeze. Part way through and some have quite lengthy qualifying questions so that you are part way through before it closes - frustrating when this ha... See more


Company details

  1. Sports

Written by the company

Earn Rewards for your opinions with e-Rewards, the largest global, by-invitation-only online survey community.


Contact info

3.7

Average

TrustScore 3.5 out of 5

974 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.7

All reviews

(974)

130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve been a member for 18 months now…

I’ve been a member for 18 months now and I’m very happy, any issues and the staff are helpful and sort things for you.
I have nothing but praise for this site.
Like many things in life, you will only get out what you put in.
I’ve put a lot of effort into this survey site and I am happy with what they have given me back in return.
No you won’t become a millionaire doing this but if you put in the effort it’s well worth what you get out of it.
Thanks e rewards, I look forward to many more years working together.

January 1, 2025
Unprompted review
Rated 4 out of 5 stars

Love earning the nectar points

Love earning the nectar points, it was easy to set up a profile and get started.
Generally no issues and it takes less than a minute to find out if your suitable for a survey although occasionally you do answer 90% of the survey and it just disappears or says you not suitable after 15mins.
But a genuine site, easy way to earn and collect piints

December 23, 2024
Unprompted review
Rated 1 out of 5 stars

CAUTION REQUIRED

I have been a member of e-Rewards for a long time, however, recently it appeared there was a change to E-rewards Nectar which i gladly agreed to, i was not able to use the app and contacted them via email, only to be advised that i had two accounts???? which is against the rules, I fail to see how i can have two accounts using the same email address, i cannot access the first account which has over 14000 points and they are to delete this account, which i do not know how to access, the email address and password only allows me access to one account
TOTALLY RIDULOUS quite clearly their administration issue but i am to lose the poInts.
Very reluctant to recommend

December 18, 2024
Unprompted review
Rated 3 out of 5 stars

What's going on?

I have been an e-Rewards member for almost 10 years and for most of that time would have given a resounding five stars, but recent changes have left me disillusioned. The number of available surveys has shot up, but most are very poorly rewarded and only materialise after annoyingly repetitive qualifying questions. Worse still, the estimate for completion is often misleading. A survey billed as five minutes ends up taking 15 or 20 minutes instead. Bizarrely, many of these 50-point surveys are described as 'high reward'.

The introduction of a weekly bonus earlier this year was a step in the right direction, but the average pro rata payment for surveys seems to have dropped dramatically. I feel the company owe members an explanation. I can't be the only person affected.

December 15, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible, keeps telling me I’m using the wrong password to login ( I definitely am not ) says it will send an email to reset my password which I never receive ( it is not in my spam ) then it suddenly lets me in then it does it again !

December 13, 2024
Unprompted review
Rated 3 out of 5 stars

This is a good way to earn nectar…

This is a good way to earn nectar points however some of the surveys take 20 minutes of your time, then come up with you are not a match and the survey says it is only 20 minuets long and you end up with 10 points instead of the 200
The company whose has done the market research has your answers and time and rewards you with only 10 points

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Good surveys

Good surveys to build up points,but only seems to work on your phone
Only been using E-rewards for a short time and already redeemed nectar points
Pity there"s not anything else to chose from

November 27, 2024
Unprompted review
Rated 1 out of 5 stars

Truly awful…

I have just tried to redeem vouchers for the first time. The process is shockingly slow andintrusive requiring you to send them photo id and selfie. After going through the long process I got a message saying there is a bug in e rewards system. Looks like I may have wasted hours of time completing surveys




November 19, 2024
Unprompted review
Rated 1 out of 5 stars

joined this through nectar to earn some…

joined this through nectar to earn some points but they want personal id and documents though veriff i do not have these documents and even if i did i would not be giving it this is another survey company i have to stop using its ridiculous your a survey company what do you need person id its not like your making thousands its so wrong asking for such personal id glad i only had a few points on there to lose as only ever had one survey anyway since i joined at least 1 year ago

November 3, 2024
Unprompted review
Rated 1 out of 5 stars

My nectar account stolen

Did my first survey with the promise of nectar points, still not received, then two days later my £91 worth of nectar points have been used on my nectar account in another part of the country, that money was for Christmas shop. Coincidence?

October 27, 2024
Unprompted review

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