e-Rewards Reviews 

974
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, most reviewers were somewhat happy with their experience overall. Consumers find the platform straightforward, enjoying the chance to earn rewards like Avios or vouchers through completing engaging surveys. Many people appreciate that the interface is simple to use, offering a good variety of topics and consistent payouts. Some reviewers were not happy with getting screened out near the end of long surveys or encountering sudden technical glitches. Customers also mentioned that support teams provide unhelpful automated responses when attempting to resolve account suspension or missing points. A few individuals experienced difficulties redeeming vouchers or felt that rewards took too long to arrive.

What people talk about most

User experience

People report ambiguous experiences with user experience, as many reviewers find the daily surveys engaging,... See more

Website

Reviewers express mixed feelings regarding the website, with some consumers finding it easy to navigate and... See more

Customer service

Consumers find customer service to be disappointing, with reviewers reporting unhelpful responses and... See more

Value for money

Customers consistently note ambiguous experiences with value for money, as opinions are heavily divided on... See more

Application

Clients share ambiguous opinions on application, highlighting that it offers an easy and fun way to earn... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great way of getting Avios rewards to bulk up my BA account. Sometimes the reward isn’t worth the time but you can pick and choose which surveys to take. Occasionally you’ll get an error message towar... See more

Rated 4 out of 5 stars

Most of the time, the promised rewards are given but increasingly, you will spend several minutes completing a survey, having answered many questions, only to get the message "sorry this one filled fa... See more

Rated 4 out of 5 stars

Overall, good experiences with this forum - interesting surveys, easy to claim useful rewards. The only downside, and this has happened a couple of times recently, is when you get to the end (99%) aft... See more

Rated 4 out of 5 stars

Interesting surveys and fair reward. Some surveys freeze. Part way through and some have quite lengthy qualifying questions so that you are part way through before it closes - frustrating when this ha... See more


Company details

  1. Sports

Written by the company

Earn Rewards for your opinions with e-Rewards, the largest global, by-invitation-only online survey community.


Contact info

3.7

Average

TrustScore 3.5 out of 5

974 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(974)

130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent site and app for boosting your nectar points…

Excellent site and app for boosting your nectar points with very interesting subjects covering everyday topics services and products definitely recommend for those who want something back for their valuable time and views has bonus tiers to earn even more points and if you have 5000 you get an extra 500 on top which is applied to your nectar account within 48 hours ,only problem I encountered was occasionally it will not recognise my password on the app for some reason but apart from that top notch earning thank you e-rewards keep up the great work.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Nectar Points are paid within 24 hours…

Nectar Points are paid within 24 hours once your account has been verified ( usually takes 3 to 4 days for verification)
Only Grumble is a lot of the surveys are repetitive and constantly asking the same questions but in different formats

October 9, 2024
Unprompted review
Rated 3 out of 5 stars

One of the highest paying survey sites but the number of disqualificatons for completed surveys is increasing

I've been using e-rewards for about a month since I found them in the partner offers section of my Nectar card app. The site is by invite only so you need a link to be able to create an account and the type of rewards you can redeem your points for depends on the type of invite you used when signing up. By using the invite in the nectar app you only have the option of exchanging your points for nectar points but I believe invites for other types of rewards are available.

There are always surveys to complete on a variety of subjects. You get weekly bonus points based on a percentage of the points you've earned over the week and the percentage depends on your badge level (it doesn't take long to get to the highest badge level). You can redeem your opinion points for nectar points and it only takes about 24 hours for the points to appear in your Nectar account once you've redeemed. It is better to accumulate more points before redeeming as 1000 opinion points can be redeemed for 1000 nectar points but 5000 opinion points can be redeemed for 5500 nectar points.

There are a lot more surveys than the likes of panel opinion. To compare e-rewards with Nectar Canvas (another survey link available on the Nectar app) e-rewards offer higher rewards per survey and with Nectar canvas 1 point is only worth 1 nectar point and is credited to your nectar account straight away rather than being able to redeem them for a nigher number of nectar points, they only pay 2 points for a survey you started but did not qualify for (e-rewards pay 10 points) and nectar canvas don't have a weekly badge bonus.

There are also occasional punch cards to complete for bonus points but these are very few and far between (usually only if you've been inactive on e-rewards for a while). I'm really starting to build up my Nectar points balance which will be very handy at Christmas.

The only downside to e-rewards is that the number of surveys you complete only to be told you don't qualify despite completing and only being awarded 10 non-qualification points is increasing a lot. I've had 4 in the past week (2 in one day). When this happens if you copy & paste the web address and raise a support ticket the support team usually award you with your missing points within 24 hours. It's just frustrating that this is becoming so much more frequent which is the only thing that stopped me giving a 5 star review

UPDATED 5/12/24 - I'm updating this review and my rating has changed from 4 stars to 3. This is because the number of surveys you complete only to be told you have not qualified has increased significantly since I posted the review and e-rewards customer service are not as helpful as they were before. It used to be the case that if you raised a support ticket explaining you have completed a survey but only been awarded 10 opinion points for partial completion they would credit your account with the missing points. This is no longer the case. In the past week I have raised 2 tickets for missing points and on both occasions was told they had looked into it and found I definitely did not qualify for the survey, despite me completing the surveys on both occasions. E-rewards gave me a reward credit for my "time" on one of these tickets but it was not the full points I was due for completion of the survey and for the other ticket they did not credit my account with any points. There have been a lot of surveys I have completed since this that I have supposedly not qualified for but I didn't bother raising support tickets as I can't be bothered with e-rewards fobbing me off by saying I didn't qualify again.

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

One of the best survey sites.

Was invited to join e rewards several years ago, I believe it is invitation only. Excellent site to build up nectar points. At one time you could double up your nectar points when Sainsbury’s used to have a double up promotion unfortunately no longer continued. There are some surveys that are overlong for the reward offered and occasional surveys you complete only to be told you are not right for this particular survey which is annoying if you have just spent 15-20 mins filling out the survey but most surveys are fair and you get to know which surveys to avoid. Generally earn enough points to get £30 off my shopping each month which I consider worthwhile doing the surveys at times convenient for myself such as meal breaks at work.

July 29, 2024
Unprompted review
Rated 4 out of 5 stars

Surveys ok, lack of bonus offers

The surveys are engaging, although some of them feel overly general and repetitive over time. Points can be redeemed quickly, but more rewarding ‘Bonus offers’ would be appreciated, especially for those in the highest tiers of the program.

April 24, 2024
Unprompted review
Rated 4 out of 5 stars

I enjoy passing the time with e rewards…

I enjoy passing the time with e rewards with most of the surveys quite interesting. The rewards are good and add up quite quickly. I have been using e rewards for a number of years and, until recently, had rarely suffered by the commonly reported problem of not receiving the promised because of quotas being filled 99% into the survey, or when the last question is completed, the survey simply ends with nothing awarded.
This, now, is becoming far more frequent. Such a shame for a mostly trusted system.

April 14, 2024
Unprompted review
Rated 4 out of 5 stars

Excellent way to collect pints

Excellent way to collect pints. Occasionally slow response. Why can’t my details be filled in for each survey once I’ve logged in. E.g. age, income, postcode eyc

April 8, 2024
Unprompted review
Rated 4 out of 5 stars

Interesting surveys but you have to stick only to one loyalty scheme

I appreciate the interesting surveys, especially since the topics frequently change. However, I’ve given it 4 stars because it would be great if we could modify the loyalty point redemption scheme without resetting the badge level scheme from scratch. Additionally, unlocking more bonus points would enhance the experience.

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and high reward payouts

I have earned a lot of rewards from this site (they are generous with the amount you get for completing surveys.) The only issue is like other have stated that sometimes you fill out nearly all the survey and then it times out or stops you getting the reward. However I have found the support team are very helpful if you message them and normally look into it and compensate you for your time!

March 27, 2024
Unprompted review
Rated 4 out of 5 stars

Surveys are easy enough to use and…

Surveys are easy enough to use and complete and points are very helpful in the current economic climate. Much like many other reviews the biggest frustration is surveys that time out when they are 90+ complete. Sadly same as many other survey sites so I guess it's a common glitch that just takes up your time for no reward

February 24, 2024
Unprompted review

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