e-RIDES Reviews 362

I purchased a Mate X e-bike and am thoroughly pleased with the service i received. A great price with a free hoodie and delivered free of charge to me in Port Glasgow next day. Super helpful and friendly service on the phone too. Certainly would buy from these guys again.

Had an amazing and surprising experience with e-RIDES. Super kind and helpfull people.
Actually, it is the best experience I ever had with any company in my life!

Thank you!

THE BEST CUSTOMER SERVICE I HAVE EVER SEEN. SWIFTLY REACTED TO ME AND TOOK VERY CARE OF ME. HIGHLY RECOMMEND E-RIDES.🙏👍

Living in the states (NYC- Queens) I was worried about shipping from England with delays and customs issues. I figured a few weeks for delivery. I received the package in about a week!! Shorter then ground transportation from California to ny!! The begode bodyguard fits perfectly so this has been a great experience and I will be back shopping again. Thanks for proving my apprehension wrong. And thanks for e-wheels for having a warehouse fire and no inventory☹️ I never would have found you guys!!

after contacting the store I must rectify my assessment because they have been held responsible as a good company for the problems that arise

Products I brought were exactly as described and dispatched quickly and arrived on time. Fare priced products.

Very pleasant shopping experience from e-rides. I contacted support for some clarification and they were very responsive to reply to their online chat or e-mails. The products arrived within the expected timeframe via DHL and were in good condition. The website looks a bit dated but everything works.

I purchased my very first EUC from E-rides last week and their service has been nothing short of incredible. After guiding me through the wheels available, I made my choice and my EUC was delivered in two days. Yesterday I took advantage of their offer of a free startup lesson and my teacher Emily was absolutely amazing- I never thought that she would be able to get me - a complete beginner - up and riding around a car park on my own in less than an hour. It felt incredible to be up and riding. She lit the fire for me and I am already completely hooked. E-rides are a tremendous company with an after sales service that in my experience is second to none. I wouldn’t hesitate to recommend them to anyone.

Thanks so much guys I bought a speed watch which I highly recommend,Afeez and Emily are awesome very helpful,they help me throughout the set up of my speed watch making it so much easier to set up thanks,I’m using the watch on my EXN and the Mpro

totally awsome shop i get good service all the way in the deep USA gotta carve that

Fantastic purchase experience. My order was shipped In a timely manner, and the included set of wrist guards was a great addition since I actually needed a new pair!

Quick delivery! It was amazing and so easy to assemble no problems at all!

The command was received in time, working as expected.

I m customer of E-Rides , I bought Monster Pro last year , recently I bought Veteran Sherman . Very nice customer service and fast delivery.
Excellent customers service in my opinion

Overall was ok.

I did received the wheel with the clip that holds the handle broken.

Was worried due to customs since I live in EU... I had to pay the VAT + some import duties.
Wheel still serves well

Excellent service! From ordering to delivery.

RECIEVED package super quick

I ordered parts for my S18 in the USA. The whole process was great and shipping was FAST!

Amazing, the wheel was received fast and it was tested/checked before shipping! safe to buy