e-RIDES Reviews 362

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

My first experience using e-rides. I used the London,uk office. Very helpful customer service. Kept me updated after my euc purchase on delivery dates. They always replied within 24 hours of an enqui... See more

Rated 5 out of 5 stars

Answers to my quistions were immediately answered. Goods arrived very quickly and in perfect condition as planned. Sent mail today for a little problem and already received confirmation that item is a... See more

Rated 5 out of 5 stars

Living in the states (NYC- Queens) I was worried about shipping from England with delays and customs issues. I figured a few weeks for delivery. I received the package in about a week!! Shorter then g... See more

Rated 4 out of 5 stars

All fine, all great product, but when you go to holiday, please advise or better, don't take the orders, because after one month you not yet still processing the parcel, for me is not a serious way... See more

Company details

  1. Motor Scooter Dealer
  2. Electric Motor Store
  3. Motorsports Store
  4. Protective Clothing Supplier
  5. Scooter Repair Shop

Written by the company

We are a team of Electric Rideables enthusiasts with a mission to put fun back into personal transportation. We believe e-Rides are the future of transportation.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

362 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

My experience? Best in some time.

Quick and helpful responses to communication (even out of business hours), no quibble "warranty" fix, and great product selection. Very happy. Will recommend and continue using myself.

J

November 18, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Bought items from Erides on several occasions, always prompt delivery! Even lucky enough to have had items personally hand delivered on occasions. Recently used there marketplace section to sell my unicycle and happy to report the wheel sold through that section in less than 24hrs. Highly recommended 👌 👍🏻 👏 💯 🙌 😊

November 13, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, above and beyond.

Needed to source parts after a nasty crash on my inmotion v11 and there was no stock I'm the UK anywhere.

After emailing e-rides support they assured me they'd be receiving a shipment of the parts soon and then once they arrived reached out to me to let me know!

Lastly they didn't receive one part I needed so they managed to secure me a second hand part so I had everything I needed!

The service from e-rides is exceptional and I will always conduct my electric unicycle business with them from now on and I suggest you do the same.

October 19, 2021
Unprompted review
Rated 5 out of 5 stars

2nd review because they're worth it!

i have left a review for e-rides before but as i have had more dealings with them i felt i would do another one.
what else can i say, customer service is second to none, quick response to e-mails and all the information you need is right there. packaging is very good and the delivery service they use is brilliant. the staff that i have dealt with have been fantastic so if you are considering buying some sort of personal electric vehicle or any of the clothing/protective gear these guys sell then go for it, you can buy with confidence knowing you'll be looked after.

September 16, 2021
Rated 5 out of 5 stars

Service very very well

I can only praise and thank E-rides for the very fast and efficient pre-sales service and the very fast delivery time (4 days for delivery in France). I highly recommend the store. Thanks

September 15, 2021
Rated 5 out of 5 stars

Suburb Begode Ex

During July & August 2021 after receiving the EUC, I was on vacation in Canada so only recently have I had the chance to use it.

I find the ride on the EX to be vastly superior to the V11: it tracks better, much surer at high speeds and brilliant off-road (see last-ride’s stats attached). Usually I have a fall or two on getting to know the unicycle but this one is so intuitive, light feeling and reliable, that I’ve not yet had a fall or scratch on it, looks like new! (I know as I try new things incidents will occur…it’s the nature of the beast!).

Many thanks for all your support.

John

September 15, 2021
Unprompted review

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