E-Venture Bikes Reviews 118

Ordered on Monday night (after hours), was phoned on Tuesday to say it had been dispatched, phoned by courier 30 minutes before then received on Wednesday morning. 10 minutes to attach handlebars and check bolts and out for a ride after school on Wednesday. Great service, Brilliant bike!

Excellent service, friendly member's, definitely back again! Thank you 👍🙂

Fantastic bikes, friendly and efficient service... oh, and an amazing place to have an e-bikes adventure

Enjoyed a 50 mile ride back of Skiddaw, and the tour bike I hired was up to the job, but spoiled a bit by the significant back drag on changing power level/gear.

Very satisfied but had to chase up the order. But apology received for the delay.

Great rental experience from the beginning to the end. Helpful staff, really nice bikes and convenient location. E bikes are so good for these hills.
Highly recommended

Excellent friendly staff, I always rent from these guys for their quality of service and bike range.

Actual heroes: 50km into the 175km ride (The Fred Whitton) my front mech cable snapped and I was stuck in the little ring unable to change. I hobbled to Keswick and was able to get an emergency repair (and a few other turn ups which I should have already done before such a big ride!) The team their were so busy with it being a bank holiday weekend but they really helped me out, they saved the ride. My bike has never felt better, they really know their stuff. To the three lads that helped me - thank you!

Friendly efficient service with some great bikes. Full instructions advice and puncture repair kit. Location by Booths supermarket car park. Will definitely use again for a fun experience.

My parcel was received with a broken top and split tin of foam, not their fault but somewhere along the line it was badly damaged. I rang E-Venure Bikes and a replacement was sent within a couple of days. Thank you so much

Good service for new e-bike purchase.
- Website had accurate stock levels
- Comms were swift
- Delivery on time, the very next day
- Dealt with a tyre related query via phone and email very quickly

Would be happy to use again or recommend to others

Informed me the item had been posted but then accidently processed a refund instead of dispatch. Site then said out of stock when I tried to reorder. Unhelpful and rude people and a disorganized company. Won't be ordering again.

Good company to deal with good prices,communication and delivery.

Was wary of buying an expensive bike online however had excellent experience with delivery and bike. Would recommend.

I ordered my bike online and received in a matter of days. There was a couple of chips in the paintwork which I highlighted and awaiting a reply.

I saw the bike advertised. Placed the order and had the order confirmed. I ordered some peddles from another store.
I was then told that a mistake had been made and the bike was not for sale. My money was refunded and I now have some peddles I do not need.
Rather disappointing.
Prompt reply with apology from company. I understand these are difficult times but was really excited about getting the bike.

Where do I start 🤔
Communication was let’s say vague with myself having to chase information on a bike purchase after several messages a reply to a question asked which was simply a delivery date and time was given and typically this was to be a day not possible as we are keyworkers on asking to change to another day again no answer was given, eventually after waiting a whole Thursday and Friday no delivery. I again phoned and this time was given a number to a courier service as it had been sent for delivery, again no information was given??, I then had to phone the courier company myself and although the lady who answered was very helpful, found out it had been sent to a wrong depot so we have now had to take more time of as the estimated date is on yet another date where we have to do this, I’m being promised I will be contacted about this but I will not be recommending this company as we still do not have our expensive bike and I’m now waiting with baited breath what condition it’s going to arrive like.
🤬

I ordered a turbo trainer and it arrived just a couple of days later. Very impressed with the speed of service!

Great service, very helpful.

Excellent value and service. I ordered the item and it was processed and posted out extremely quickly - received much earlier than expected.
Not reviewing the item itself as it hasn't been fitted - but not had any issues with SRAM to date.