I have purchased items from this company a number of times most recently I had an issue with their website as it was going through some issues which prevented me from being able to place my order. I... See more
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Jenny is an excellent customer service rep. I was hesitant to buy the bundle due to cost but her kindness and professionalism guaranteed me buying the Iven Bundle! The web site is a lil tricky, I almo... See more
Company replied
iven came within a week. i am a first-time user of any sort of vape so my inexperience is probably part of the rating. didn't realize that the mouthpiece it came with wasn't a spare. still trying to d... See more
Company replied
Ever since I purchased the IVEN I’ve loved it it’s never let me down time and time again it’s proved it worth and has been worth every penny . Also the team at iven is awesome they have provided outst... See more
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Company details
Written by the company
We are E10 Labs — a team of doers, dreamers, and dabbers who believe consumption should be safe, affordable, and accessible for all. We’re here to change the game one puff at a time. No mess, no stress, no hassle—just smooth hits and good vibes, ready to go wherever life takes you.
Contact info
Los Angeles, United States
- (213) 900 0420
- contact@e10-labs.com
- e10-labs.com
Excellent Products!
This establishment has excellent customer service. If you have an issue, they have a solution. The STEM products are great, and I love the Elon (delivery system). The Stem Relax is the perfect blend to give that extra help falling asleep, while the Uplift blend is best in the morning, to help those aches disappear before starting your day. The new Ari53 is an excellent addition to the Stem line, too. This blend of Delta-8 THC rich hemp helps with the spirits as well as the pains. With a system that heats the flower, not burns it, you get the full spectrum of terpenes and cannabinoids that allows you to completely enjoy the full flavors the flower has to offer. It's sleek design fits easily in a pocket, and the complete lack of buttons ensures that it won't accidentally turn on in that pocket, as well. When you're ready to use it, simply insert the Stem of your choice, wait until the blinking preheat light stays on steadily, and then enjoy! Each Stem burns for approximately 3 minutes, so your sessions won't be very long, and then you're on your way again! Say you aren't in the position to finish your session, though. Simply blow lightly into the hole on the front bottom of your Elon device, and it will pause your session until you're ready to enjoy it again. Altogether a great product and delivery system, and the customer service to keep you happy, these are just some of the reasons I gave this product 5 stars.
June 15, 2021
Reply from E10 Labs
Hi David! Thank you for doing a thorough review our product! We are happy to hear you had the sublime experience we intended to provide. We appreciate you and are here for any future questions, comments, or concerns you may have!
Amazing quality products, don’t look back…
I have used e1011 labs CBD cartridges and they are absolutely amazing but their new product ARI53 DELTA-8 is absolutely amazing! I feel amazing after consuming and I feel so relaxed. I was dealing with a lot of stress/anxiety and this has helped relieve it!
June 14, 2021
Unprompted review
Reply from E10 Labs
Hi Andres! Thank you for reviewing our product! We are happy to hear our stems have helped with your stress and anxiety. We appreciate you and are here for any future questions, comments, or concerns you may have!
I love the Elon device
I love the Elon device. It’s super easy to use and smooth. The ARI53 is nice and even, my favorite stem so far!
June 12, 2021
Unprompted review
Reply from E10 Labs
Hi Grace! Thank you for reviewing our product! We are happy to hear you had the sublime experience we intended to provide. We appreciate you and are here for any future questions, comments, or concerns you may have!
Either I am doing this all wrong or…
Either I am doing this all wrong or this isn't for me! I find it very hard to draw a good hit!!! Very little smoke with no flavor!! Very little, if any buzz. I am disappointed so far.
June 10, 2021
Reply from E10 Labs
Hi Sharon,
Thank you for being a part of the E1011 Fam and providing this feedback! Although, our stems don't contain enough THC (0.3%) to produce any type of buzz, the story might be different with our new line of Stems Ari53 (surprise waiting for you in regards to that in your mailbox). But nonehtless, we are sorry to hear that you are having problems with inhalation and we want to make this right!
Our customer support team has reached out to you via email to help remedy this situation. We hope to provide the sublime experience you were expecting and will do everything in our power to do so ☺️
Your feedback helps improve our product and the sublime experience we intend to deliver - thank you!
These were smooth and smoked well
These were smooth and smoked well. I really love this brand. I especially like the insert for law enforcement makes me smile every time.
June 10, 2021
Unprompted review
Reply from E10 Labs
Hi Juanita! Thank you for reviewing our product! We are happy to hear our stem were smooth and smoked well. We appreciate you and are here for any future questions, comments, or concerns you may have!
Easy to use and good effect
Make sure you already have the Elon vape. I like this blend. Very easy to use. Comes with 20 stem cartridges that taste good and have a good effect.
June 10, 2021
Unprompted review
Reply from E10 Labs
Hi Adam! Thank you for reviewing our product! We are happy to hear you had the sublime experience we intended to provide. We appreciate you and are here for any future questions, comments, or concerns you may have!
Quality for sure 10/10- Amanda Groth
Quality, sustainability & this awesome Elon device. Love it all. The Delta 8 is sooo good. It’s relaxes me after a long tiring day. I can taste the quality too. Not harsh, just perfection.
June 10, 2021
Reply from E10 Labs
Hi Amanda! Thank you for reviewing our product! We are happy to hear you had the sublime experience we intended to provide. We appreciate you and are here for any future questions, comments, or concerns you may have!
Great flavor
I love this new blend by E1011. It feels clean and has great flavor. It gives me just enough buzz to ease my mind but does not feel overwhelming.
June 7, 2021
Unprompted review
Reply from E10 Labs
Hi Christine! Thank you for reviewing our product! We are happy to hear you enjoyed our new blend. We appreciate you and are here for any future questions, comments, or concerns you may have!
great package
the delta is a great addition to relax and enjoy. it smells great and holding it in feels good. the delivery was FAST. crazy efficiency
June 7, 2021
Unprompted review
Reply from E10 Labs
Hi Tuu,
Thank you for leaving a review via Trustpilot :). It's reviews such as your's that's let's us know we are doing something right and delivering the quality we intend to deliver. Thank you for putting a smile on our face, and please feel free to reach out and say hi.
All the best,
E1011 Labs
I like the pen design and the stem…
I like the pen design and the stem concept but I can hardly get a pull from it. I have to suck really hard and I'm not sure if this is right or what?? I don't find it satisfying. Like I thought I would.
June 6, 2021
Reply from E10 Labs
Hi Ami,
Thank you for being a part of the E1011 Fam and providing this feedback! We are sorry to hear you are having problems with inhalation and want to make this right!
Our customer support team has reached out to you via email to help remedy this situation. We hope to provide the sublime experience you were expecting and will do everything in our power to do so ☺️
Your feedback helps improve our product and the sublime experience we intend to deliver - thank you!
Fast and Easy shipping
Fast and Easy shipping. I received it almost next day of purchase! I bought the Elon device for a friend and he loves it. I decided to buy more product so he can keep enjoying the experience. I am happy with my purchase and the price value for this stern
June 5, 2021
Unprompted review
Reply from E10 Labs
Hi Anabell! Thank you for reviewing our product! We are happy to hear you bought our product for a friend who enjoyed it. We appreciate you and are here for any future questions, comments, or concerns you may have!
Great aroma and taste
I really enjoyed the effects and feel off the ARI53 Delta-8. These have a great aroma and taste. I’m glad I gave it a try and now mix it in with my uplift and relax rotation.
June 5, 2021
Unprompted review
Reply from E10 Labs
Hi Bryan! Thank you for reviewing our product! We are happy to hear you enjoyed the taste and effects of our ARI53™. We appreciate you and are here for any future questions, comments, or concerns you may have!
Mellow Vibes
I ordered the Ari53 Delta-8 stems and they arrived lightning fast! They smell like sweet citrus and have a bright buttery flavor. Wonderful mellow vibes!! Super convenient and chill! Highly recommend.
June 4, 2021
Reply from E10 Labs
Hi Rachel, thank you for your kind words! We are glad you had the sublime experience we intend to deliver :)
For being locked into a proprietary…
For being locked into a proprietary system the prices are fair and the quality is high
June 1, 2021
Reply from E10 Labs
Hi Rebecca,
Thank you for the kind words! Our quality and strive for perfection is really what sets us apart from our competitors. Feedback like yours brings joy to what we do and pushes us further to create a unique experience for you - our fans :). -Thank you ( <3 E1011 Labs)
The Elon Device is incredible
From its sleek design to its ease of use, its a perfect device for at home, on the go, and everywhere in between.
I thought I was having a charging issue, and the customer service team was top notch. They replaced my device and charger with no issues. They were super responsive when I had questions and I didn’t feel like I was being a pain in the butt (which I likely was!). Thanks E1011 team.
May 24, 2021
Unprompted review
Reply from E10 Labs
Hi Gio,
It's a pleasure to speak with you again! We're glad we were able to deliver the one-of-a-kind unique experience that we seek to deliver. Should you ever have any questions or want to say hi feel free to reach out :), and thank you for being a part of the E1011 Labs fam. - <3 E1011 Labs
Nice design but bad vape
Nice design, but really hard to vape. Almost no smoke for both relax and uplift. Kinda beats the purpose if you can't inhale much. Kinda produces more anxiety trying to get a good puff than what it actually relaxes. Especially for the price point.
May 12, 2021
Reply from E10 Labs
Hi Ariel,
Thank you for joining our E1011 Fam and providing this feedback! We are sorry to hear you are getting more anxiety than the relief we intend to deliver and want to make this right!
Our customer support team has reached out to you via email to help remedy this situation. We hope to provide the sublime experience you were expecting and will do everything in our power to do so ☺️
Your feedback helps improve our product and the sublime experience we intend to deliver - thank you!
Very difficult to get a decent puff…
Very difficult to get a decent puff with hardly any smoke. Feel like i've wasted about 2 to 3 stems trying to get a decent hit. Not sure if I received a defective device.
May 12, 2021
Unprompted review
Reply from E10 Labs
Hi Ace,
Please contact us via email at contact@e1011labs.com with an image of your Stem pack [with the batch number and QR code included]. If there is an issue with your Stems we will replace them free of charge.
Reply from E10 Labs
Hi Nojok, thank you for reviewing our product! Is there anything you can tell us that would bring your 4 star experience to 5 stars?
What a beautiful new device
What a beautiful new device! Very easy to use and great tasting product. Prompt service and effective communication. I hope the stems will eventually contain thc blends.
April 28, 2021
Reply from E10 Labs
Hi Susan! Thank you for reviewing our product! We are happy to hear you found our device easy to use and our stems great tasting. We appreciate you and are here for any future questions, comments, or concerns you may have!
It is hard to inhale from
It is hard to inhale from, and I don’t like the blow in the hole to stop the flow concept. I think I would rather just have a button. Also, it would be nice if I could get THC carts too.
April 27, 2021
Reply from E10 Labs
Hi Kimberly
Thank you for reaching back and providing this great feedback! We have contacted our R&D team and let them know your input, to keep in mind for the future generation of Elon's. As for having problems with inhalation we want to make things right and have great news for you!
Our customer support team has reached out to you via email to help remedy this situation. We hope to provide the sublime experience you were expecting and will do everything in our power to do so ☺️
Your feedback helps improve our product and the sublime experience we intend to deliver - thank you!
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