Told them the oven model number and they sent me the perfect replacement element 4 days later. Great service. Certain lack of bubble wrap in the box but these elements are pretty hardy and they protec... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fast delivery of item. Packaging was a bit poor in as much as there was no internal packaging just the product rattling around in the box. Product itself was good although fasteners were different... See more
Ordered an oven element which was delivered promptly. With it being a slightly higher wattage, which is ok, my wife wanted me to return it. I contacted them and they were brilliant. They... See more
my element didnt arrive due to postal issues as comoany confirmed it had been dispatched. They contacted me after the xmas break and did the right thing and agreed to a full refund which i received wi... See more
Company replied
4.6
Excellent
374 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Part came quickly and worked perfectly
March 26, 2024
Item as described and delivered quickly…
Item as described and delivered quickly and works perfectly
March 19, 2024
Super speedy service!
Ordered this Thursday morning and it was at my house and installed (by me) by lunchtime Friday. Great service. Thanks
February 29, 2024
Great price with fast and free…
Great price with fast and free delivery. Excellent!
February 27, 2024
Perfect service
Perfect service, correct item arrived undamaged and a good price. Thank you. Highly recommended.
February 15, 2024
Delivery of goods was not made at time…
Delivery of goods was not made at time advertised for delivery.
So I mailed to the company about issue and only after that delivery done in a few days after.
February 19, 2024
Neff oven heating element
Good product properly described and delivered on time!
What’s not to like?
February 2, 2024
The delivery was very prompt and when…
The delivery was very prompt and when dealing with customer service they were so helpful. I wouldn’t hesitate to use this company again, first class.
February 5, 2024
Unprompted review
Fast promp service
February 2, 2024
Warm glow inside (my oven)
Told them the oven model number and they sent me the perfect replacement element 4 days later. Great service. Certain lack of bubble wrap in the box but these elements are pretty hardy and they protect the connectors with polystyrene. Would definitely use again.
January 21, 2024
quick delivery ,good price ,the correct…
quick delivery ,good price ,the correct size ,very pleased thankyou won't hesitate to recommend or use again
January 28, 2024
Fab service.
Brilliant service, first element sent was incorrect but the company has now sent me a replacement, i am very happy with it and it works well. Fantastic customer service Thank you once again.
January 26, 2024
Unprompted review
Great service
Item arrived on time. Securely packaged. Perfect fit. Oven working again.
January 16, 2024
Great price for a new element
January 9, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.