Banner for Eadon & Co

Eadon & Co Reviews 243

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, noting that interactions are pleasant and informative. Many appreciate the personalized approach, where their financial goals and individual needs are understood, leading to tailored plans and clear explanations. The service is frequently described as excellent, efficient, and seamless, with people feeling involved and confident throughout the process. Some people were dissatisfied with the clarity of information regarding specific financial actions, mentioning that certain implications were not explained in advance. A few other people also felt that the number of advisors involved could be overwhelming initially, though they later understood their different roles.

What people talk about most

Staff

Consumers consistently express satisfaction with the staff, highlighting their professionalism, knowledge,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently highlight the clear... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as seamless, pleasant,... See more

Customer communications

People report positive experiences with contact. Many reviewers found the company easy to contact, with staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rebecca, Elliot, Dan and Becci have been absolutely fantastic and professional in providing me the right wealth package for getting ready for retirement. Dan and Becci explained clearly and answered m... See more

Rated 5 out of 5 stars

Very much a pleasure to have had and, looking forward to, excellent experiences. Eden, covering a number of financial bases, has meant that we have been able to review and, reorganise our financia... See more

Rated 5 out of 5 stars

Both Eliot & Dan were amazing, we never felt like they were talking down to us and they explained everything in a very coherent way. I wouldn’t hesitate to recommend their service to anyone. A ve... See more

Company replied

Rated 5 out of 5 stars

I’ve been working with Eadon & Co, mainly Dan and Becci. They have guided me through my pension journey, releasing tax free funds and investing the remainder in a new plan tailored to my needs. From m... See more

Company replied


Company details

  1. Financial Planner

About Eadon & Co

Written by the company

At Eadon & Co, we’re dedicated to providing personalised, easy-to-understand independent financial guidance tailored to your unique needs.

With over six years of specialised experience and the leadership of our founder, Tim Eadon - who brings more than 30 years of expertise in independent financial advice - we’re here to help our clients navigate their financial journey with confidence.

Our team is made up of experienced advisers, paraplanners, administrators, client relationship managers, compliance, training, and competence professionals who all bring together centuries of experience in the financial world.

Tim Eadon, a Chartered Financial Advisor, has a distinguished career that includes serving as CEO of a respected finance society and as an examiner of the Chartered Insurance Institute.

Our advisers come from diverse backgrounds, including roles in FTSE 100 companies, top financial advisory firms and major investment banks.

At Eadon & Co, our goal is to provide you with clear, comprehensive advice that’s both effective and easy to understand. We’re committed to helping you gain a full understanding of your financial situation and working together to achieve your goals.

We’ve embraced the latest technology to make our processes smoother, more efficient and timely, ensuring you get the advice you need when you need it!

Our central investment committee, which includes our partners, carefully selects the best providers and investment funds in the UK to ensure your pensions and investments are well positioned for success.

We’re passionate about helping you reach your financial goals. Our commitment to exceptional service, and our proven process, ensures that we can help you improve your financial situation and achieve your dreams faster.

Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service.

Everything from start to finish was great. I wanted advice on my pension pots and the service was efficient, timely, they kept me informed throughout the whole process of what was happening. Great advice and seamless transfer of pension.

October 31, 2025
Rated 5 out of 5 stars

Excellent Company!

Excellent experience from my initial call with Rebecca. The knowledge and expertise from Elliot Preston made the decision making really easy, very well explained. Also, the process was made super helpful, from Harrison and Becci, keeping me information the whole while. 100% would recommend and will look forward to moving forward with Eadon & Co.

Joanne Orr Campbell

October 31, 2025
Rated 5 out of 5 stars

Eadon & Co review

Very helpful and knowledgeable, friendly team. No complicated jargon, everything explained in easy to understand language. Good solid advice, and all costs explained upfront.

October 30, 2025
Rated 5 out of 5 stars

Thorough and meticulous

All dealings with them have been professional, thorough and timely. Having lost an adviser through retirement we were keen to find a suitable replacement to help us. Eadon undertook a thorough review of our position, understood the requirements and acted promptly to implement the agreed changes. They have been easy to contact and discuss issues with and have been meticulous in following through actions and reviewing them. To date a very suitable replacement to our previously trusted advisor.

October 29, 2025
Rated 5 out of 5 stars

We could not fault the service we…

We could not fault the service we received from start to finish, every member of the team we spoke to were professional and knowledgeable which made our process so much easier.

Everything was explained in clear terms which really helped.

Great team, thank you.

October 23, 2025
Rated 5 out of 5 stars

Outstanding company

Rebecca, Elliot, Dan and Becci have been absolutely fantastic and professional in providing me the right wealth package for getting ready for retirement. Dan and Becci explained clearly and answered my questions and I felt confident about each agreed decision. What stood out the most , was their personal touch , they listened and understood my goals for retirement and built a plan that suited me . I feel safe in their hands and highly recommend Eadon and Co . Thank you

October 23, 2025
Rated 5 out of 5 stars

Very professional, knowledgeable and informative staff.

At first I thought, I might had made a mistake to getting financial advisors getting involved with my pensions, as you do hear horror stories about people being swindled out of their pensions, but these thoughts were quickly gone once the transactions had started. They let me know all the way through the transferring of my private pensions into one pot. They called me to see if relevant forms had been received and sent back. Emailed with information requiring my signature. Were polite on the telephone and was able to answer all outstanding questions I had. Very knowledgeable and informative staff members and very patient.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Pension transfers

First class service from the beginning, everything explained in an informative way and was kept up to date with everything as it happened. Everyone I dealt with was knowledgeable and experienced and made everything easy for myself. Very friendly and very approachable throughout the whole process. Would definitely recommend them to help in any financial need you have.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Pension

I had brilliant experience from the beginning to the end .Rebecca and other staff are knowledgeable and experienced and made the whole experience smooth and easy.

June 19, 2025
Rated 5 out of 5 stars

Eadon &co are brilliant

Eadon &co are very professional and trustworthy. They merged our pensions into an excellent policy, they informed us of the process, and gave us time to think about each step before continuing. Their charges are reasonable but for the customer service you get it is worth paying. We have had no problems, we have been kept informed weekly on the process. It has been a very pleasant process.

October 16, 2025
Rated 5 out of 5 stars

From initial inquiry and through to…

From initial inquiry and through to final on boarding, i found the company thoroughly professional, reactive and being informed through each step with emails and call confirmations. Absolute trust in Eadon - keep up the good work.

October 13, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look