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Eadon & Co Reviews 243

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, noting that interactions are pleasant and informative. Many appreciate the personalized approach, where their financial goals and individual needs are understood, leading to tailored plans and clear explanations. The service is frequently described as excellent, efficient, and seamless, with people feeling involved and confident throughout the process. Some people were dissatisfied with the clarity of information regarding specific financial actions, mentioning that certain implications were not explained in advance. A few other people also felt that the number of advisors involved could be overwhelming initially, though they later understood their different roles.

What people talk about most

Staff

Consumers consistently express satisfaction with the staff, highlighting their professionalism, knowledge,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently highlight the clear... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as seamless, pleasant,... See more

Customer communications

People report positive experiences with contact. Many reviewers found the company easy to contact, with staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rebecca, Elliot, Dan and Becci have been absolutely fantastic and professional in providing me the right wealth package for getting ready for retirement. Dan and Becci explained clearly and answered m... See more

Rated 5 out of 5 stars

Very much a pleasure to have had and, looking forward to, excellent experiences. Eden, covering a number of financial bases, has meant that we have been able to review and, reorganise our financia... See more

Rated 5 out of 5 stars

Both Eliot & Dan were amazing, we never felt like they were talking down to us and they explained everything in a very coherent way. I wouldn’t hesitate to recommend their service to anyone. A ve... See more

Company replied

Rated 5 out of 5 stars

I’ve been working with Eadon & Co, mainly Dan and Becci. They have guided me through my pension journey, releasing tax free funds and investing the remainder in a new plan tailored to my needs. From m... See more

Company replied


Company details

  1. Financial Planner

About Eadon & Co

Written by the company

At Eadon & Co, we’re dedicated to providing personalised, easy-to-understand independent financial guidance tailored to your unique needs.

With over six years of specialised experience and the leadership of our founder, Tim Eadon - who brings more than 30 years of expertise in independent financial advice - we’re here to help our clients navigate their financial journey with confidence.

Our team is made up of experienced advisers, paraplanners, administrators, client relationship managers, compliance, training, and competence professionals who all bring together centuries of experience in the financial world.

Tim Eadon, a Chartered Financial Advisor, has a distinguished career that includes serving as CEO of a respected finance society and as an examiner of the Chartered Insurance Institute.

Our advisers come from diverse backgrounds, including roles in FTSE 100 companies, top financial advisory firms and major investment banks.

At Eadon & Co, our goal is to provide you with clear, comprehensive advice that’s both effective and easy to understand. We’re committed to helping you gain a full understanding of your financial situation and working together to achieve your goals.

We’ve embraced the latest technology to make our processes smoother, more efficient and timely, ensuring you get the advice you need when you need it!

Our central investment committee, which includes our partners, carefully selects the best providers and investment funds in the UK to ensure your pensions and investments are well positioned for success.

We’re passionate about helping you reach your financial goals. Our commitment to exceptional service, and our proven process, ensures that we can help you improve your financial situation and achieve your dreams faster.

Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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Rated 5 out of 5 stars

Highly Recommended

I’ve recently switched financial advisors to Eadon & Co. I have found them very professional and informative about my financial position and options. The process of moving my investments was handled very smoothly and I now have a much-simplified setup with good projected benefits. They are an accessible company with good communications who have been prompt in replying to the questions that I have raised. Highly recommended.

June 2, 2025
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Reply from Eadon & Co

Thanks for your review, I am glad you have found the switch from your previous adviser to us a success. Thanks for taking to time to feedback.

Rated 5 out of 5 stars

Initial Feedback Very Pleased with Process

It’s hard to say how good they are as only time will tell what happens with my pension pot. However I have felt comfortable all the way through the process and felt like they assess you based on your individual needs. I am hoping to see my pension flourish.

May 23, 2025
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Reply from Eadon & Co

Thanks for this review, looking forward to working with you for many years to come

Rated 5 out of 5 stars

Kept in contact all the time and very…

Kept in contact all the time and very helpful and went through everything step by step thanks again

May 23, 2025
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Reply from Eadon & Co

We focus on making sure we continue to keep you updated, definitely one of our strengths.

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish . Good communication , every
thing explained clearly and called back when arranged . The whole team were excellent. Would recommend.

May 21, 2025
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Reply from Eadon & Co

Thanks for this, we will pass on your comments to the team

Rated 5 out of 5 stars

pension review

Very professional and courteous staff throughout the process. They seem to know their stuff and hopefully the advice given will benefit in my retirement years.

May 20, 2025
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Reply from Eadon & Co

Great that you felt we were professional and courteous and looking forward to being you adviser for many years

Rated 5 out of 5 stars

Pension advice.

From the initial contact to dealing with my pensions the team have been extremely helpful and reassuring. Explaining details was reassuring and made the process understandable.
Performance of my pensions is everything but I am confident I will be pleased.

May 20, 2025
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Reply from Eadon & Co

We really try and make the process straight forward; our mantra is to keep things simple. Glad you felt the service worked for you.

Rated 5 out of 5 stars

Trying to find reliable companies when…

Trying to find reliable companies when dealing with pension matters can be a minefield. But Eadon and Co have been fantastic all the way through not too pushy have explained everything fully have kept me updated throughout thr process. Very friendly and helpful throughout

May 19, 2025
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Reply from Eadon & Co

Glad you were able to find us Mark and that we delivered a top-quality service.

Rated 5 out of 5 stars

The Eadon & Co Experience…..

My selected retirement date was getting closer and it was time to decide what to do with my small personal pension pot. I was putting off having to deal with it for a while but eventually reached out and Eadon & Co answered my call for help. All the team have been friendly and helpful with regular communication throughout the stress free process. I wanted my small pension pot to work for me in the short term while I can enjoy it the way I want to and they are helping me achieve that. I know my pension is and will continue to be in safe hands, so much so, my husband is just about to enjoy the Eadon & Co experience for himself.

May 18, 2025
Unprompted review
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Reply from Eadon & Co

Many thanks for this review, great comments, thank you for those, much appreciated

Rated 5 out of 5 stars

Exemplary Service

From start to finish I received an exemplary service. I wanted to take early retirement, looked at my pensions & each one gave different information. I put off my retirement for 6 months & as that 6 months was near the end I found Eadon & Co. Everything was explained in a straightforward way and there was no pressure to sign up to their services. It was therefore any easy decision to make and 2 months after signing up my pensions have been combined & I've already started receiving my monthly allowance. It doesn't end there, the team are in regular contact to check everything is OK & to keep me updated. Thank you Eadon & Co for the smooth transition from work to retirement - best decision I ever made.

May 16, 2025
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Reply from Eadon & Co

Thanks for taking the time to write such a comprehensive review, this type of feedback is great for us here at Eadon & Co, I will pass this onto our team.

Rated 5 out of 5 stars

Professional with excellent service

Being a little apprehensive about consolidating my pensions I’m very glad I entrusted Eadon & Co to manage this as everyone I’ve interacted with have been professional and polite giving clear and concise advise. Recommend highly!

May 1, 2025
Unprompted review
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Reply from Eadon & Co

Lovely 5 star review, thanks for this Julian. glad you felt you could trust us with your pensions and thanks for the recommendation.

Rated 5 out of 5 stars

Eadon & Co made the experience easy…

Eadon & Co made the experience easy from the outset. They were informative and attentive without being overbearing and I felt knowledgeable about the product afterwards.
I would highly recommend using them

May 14, 2025
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Reply from Eadon & Co

Many thanks for taking the time to feedback on your experience with Eadon & Co. Glad we were able to offer such a good service.

Rated 5 out of 5 stars

Very professional

Very professional, knowledgable and polite staff. Regular updates on my investment status with TEAMS calls and emails informing me of any potential changes and very speedy response to any queries I may have.
Highly recommended.
Great call with Rebecca Fhima (Client Relationship Manager) welcoming me to EadonCo.

May 13, 2025
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Reply from Eadon & Co

Many thanks for your 5 star review Patrick, I will make sure we pass on your kind comments to Rebecca

Rated 5 out of 5 stars

Clear and helpful at all times

Every person that I have interacted with at Eadon & Co has been helpful, considerate and clear at all times. With Eadon & CO’s help I have taken the first steps to sorting out my various pensions and my future “wealth management”. I feel confident that I have come to the right place with Eadon & Co.

May 2, 2025
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Reply from Eadon & Co

Many thanks for this review Mark, great to know you "feel confident that you have come to right place"

Rated 5 out of 5 stars

A great start with Eadon & Co…

From the first contact with Eadon & Co all the way through the process of consolidating my funds the advice was first class and plentiful. I have been made to feel welcome by everyone that I have dealt with and I look forward to reaping the rewards of having my funds managed professionally.

May 8, 2025
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Reply from Eadon & Co

Super review, many thanks Graham, much appreciated.

Rated 5 out of 5 stars

Professional

The staff are very friendly and helpful.

May 7, 2025
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Reply from Eadon & Co

Many thanks for your 5 star review Joy, really appreciate you taking the time to feedback.

Rated 5 out of 5 stars

Warm, friendly, practical advice…

from a welcoming, knowledgeable team.

Having approached other companies previously to discuss our myriad of pensions and receiving no clear sense of understanding or advice, the team at Eadon were warm, friendly and offered great, useful, practical advice. Invaluable when looking to invest with confidence.

Shout out in particular to Becci, Jenson, Elizabeth and Tim.

April 8, 2025
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Reply from Eadon & Co

Many thanks for such a cracking review, really pleased we were able to help you sort your pensions and retirement planning.

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