While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and phenomenal customer support, highlighting the staff's helpfulness, knowledge, and quick responses. Many people appreciate the smooth user experience, noting the absence of buffering and the efficiency of the service. However, some people were dissatisfied with the customer service, mentioning slow response times and unresolved issues. A few other people also felt that the service itself was terrible, experiencing problems with connectivity and a lack of support in resolving their concerns.

What people talk about most

Service

Users describe positive interactions with service, highlighting its consistency, ease of use, and extensive... See more

Customer service

Reviewers highlight positive aspects of customer service, praising its responsiveness, helpfulness, and... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use, setup, and navigation of... See more

Response time

People report positive experiences with response times. Many customers praise the quick replies from customer... See more

Staff

Consumers generally express high satisfaction with the staff, highlighting their helpfulness, patience, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have tried many services in the past 6-7 years. I am glad I stumbled upon eaglecast because they respond quickest to customer service, have great quality in viewing content, and great quality in... See more

Rated 5 out of 5 stars

Been using the same IPTV service for over 5 years, then thought I'd see what else was out there. Found Eaglecast and was blown away. Stream quality, amount of content, and the Eaglecast UI are all 10/... See more

Rated 5 out of 5 stars

Blazing quick service & help. Best EPG, noting premiers or season/episode number & seldom “no info”. Doesn’t have my area locals or a couple favorites, but I’m getting hardly any buffering and above a... See more

Rated 5 out of 5 stars

I've been using this service along with my daughter for a couple of months. When I wanted to extend this service it literally took me 5 minutes to do so. I can't say enough about this service and th... See more


Company details

  1. Movie Streaming Service

Written by the company

EagleCast TV is a North America–focused streaming platform designed to deliver premium entertainment with exceptional quality and reliability. Built for clarity, speed, and ease of use, the platform offers thousands of FHD and HD live channels, plus a vast library of movies, series, sports, news, and more — all in one place. Mission & Vision EagleCast is committed to saving customers money while providing a seamless viewing experience supported by innovative technology, robust data privacy, and a customer-first approach. The goal is to become the go-to entertainment service in North America by combining great value with intuitive design and dependable performance. Core Features Multi-View Streaming: Watch up to 5 channels at once on one screen or across multiple devices. Catch-Up Feature: Replay recently aired programs you missed. Anti-Freeze Technology: Ensures smooth playback even during peak hours. Device Compatibility: Works effortlessly on smart TVs, mobile devices, tablets, and popular streaming devices. 24/7 Support: Round-the-clock customer service for fast, reliable assistance. Flexible Plans: Affordable subscription options with a free trial to test the service. With its blend of advanced features, strong security, and responsive support, EagleCast TV delivers a premium streaming experience tailored to the needs of modern viewers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

278 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer!!!?service!!!Joel was…

Excellent customer service!!!Joel was so helpful with me and patient.Helped with my Bitcoin transaction and was sooo patient because had had never done this before.Guieded me thru the whole process.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Terrific product and support.

The customer support is great - fast, responsive, knowledgeable.

The product is fantastic. Really nice interface, brilliant picture, content seems unlimited, effectively no buffering.

I was a little intimidated by the Bitcoin only payment but as I learned about it was not a big deal.

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

Really really disappointed

Really really disappointed that you’ve changed your payment options to crypto only
I don’t use crypto and never will, I understand you doing this because of scumbag freeloaders but Im a pre-existing customer or shall I say I WAS a pre-existing customer, why can’t you allow customers that have proven that they pay and don’t scam you to carry on paying with bank card surly you can allow this.
So frustrating that I’ve now got to go and find another IPTV service
I sincerely hope you do change your policy or at least allow existing customers to pay by card, I will keep eye out on your telegram to see if payment options update in future ( hopefully next couple of days and I’ll be back on a 12 month sub)

April 24, 2026
Unprompted review
EagleCast TV logo

Reply from EagleCast TV

If you feel hesitated about BTC only payments. You are welcome to read other user's experience on the method. It is rather simple and safe for both of us, as a business we have to protect ourselves from scam and as a smart online customer it's recommended to practice privacy for online payments.

Thanks

Rated 3 out of 5 stars

We are completing our trial month and…

We are completing our trial month and have been extremely happy with the service, programming and support but will not be extending our service as I am being told EagleCast will no longer accept credit cards and I am not comfortable w/ crypto payments. Thank you anyway.

April 23, 2026
Unprompted review
EagleCast TV logo

Reply from EagleCast TV

If you feel hesitated about BTC only payments. You are welcome to read other user's experience on the method. It is rather simple and safe for both of us, as a business we have to protect ourselves from scam and as a smart online customer it's recommended to practice privacy for online payments.

Thanks

Rated 5 out of 5 stars

Best overall IPTV application and Service

I purchased a 2year service and had it for a little over a month and I have to say it has been absolutely great!!! I have 4 tv’s hooked put and have little to no buffering

Their customer service is the best to work with. Responses are quick and helpful even with local channels in your area. I would recommend their service to anyone A+ team

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

The service has been great to use

The service has been great to use! I just extended my sub. And, the live support is excellent. Always helpful and patience with my questions. The one thing I really like is that I don't have to download a playlist to use it. Just log in once and it's good to go. Highly recommend!

April 18, 2026
Unprompted review
Rated 2 out of 5 stars

IT'S NOT WHAT I EXPECTED!

For me, this Eagle Cast TV app isn't working the way it's supposed to. Most of the channels (85%) within the app won't load, it only offers between less than 10 channels from other countries (depending from which country you want to see), and even most of those channels don't work. The app crashes constantly, you can't search for a TV series or movie because it keeps saying the content isn't available even when you know for a fact that the title and movie/series is listed in the app. And it’s not a matter of my internet speed or the area where I live cuss me and my brother live in two different cities in California, and this also happens to him. My internet connection is 1 Gbps, and all my other apps work perfectly fine. This is a terrible service, and I DO NOT RECOMMEND IT!

December 1, 2025
Unprompted review
EagleCast TV logo

Reply from EagleCast TV

We don't think you are reviewing the correct original EagleCast TV. If you got some other eagle named tv service kindly find a channel to review them. Our service comes with guaranteed uptime and reliability, also with a refund policy. If your service provider refused refund that's not us.

Rated 4 out of 5 stars

A top 5 streaming service…

What I like most about EagleCast is the quick replies from customer service. Just recently they cleared up a concern I had regarding my account although it took a 3rd response to actually answer my questions. Overall, at this time the streaming service is one of the better ones out there. If you're not happy with your current provider give EagleCast a try

April 16, 2026
Unprompted review
EagleCast TV logo

Reply from EagleCast TV

Thank you for the updated review and your appreciation on the support received.

Rated 4 out of 5 stars

Not sure what the other reviewers are…

Not sure what the other reviewers are talking about. I've had no issue with this service at all. Granted only been using for a month or so. Very little to any buffering at all. Customer service is exceptional. Have an issue, open their website, the correct one, did come across a few who use the same name basically, do the online chat, and issues are resolved rather quickly. The only thing I really don't like is you have to use crypto for now. Overall, definitely would recommend a trial....

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Best IPTV service I've tried

I've tried a lot of different IPTV services, and this is the best one. Almost no buffering of streams, even when it's a popular event. Very responsive customer service and a great price.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Just the best

Just the best, they contact you as soon as you have paid, they are probably active and so quick to respond, 100% legit I have used them now for 4 months and love the service the team there are awesome 👍

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

So far it’s been amazing, 10/10

So far it’s been amazing, great stream quality & support is friendly and quick to respond and sort any issues out! Buffering is non existent & the provided EPG is great, although isn’t 100% (at least for the UK) it’s pretty good compared to the competition. Another bonus is the fact they provide a good app to play from, I don’t even need to use my own Tivimate anymore, they also provide an iOS app that works great as well, I was able to watch the boxing at the pub without issue!

Literally the only bad reviews people have left are because they use crypto, which is super easy to do anyway! Should be a full 5 stars.

Really looking forward to them building out the UK service a little more but so far it’s been a great experience, miles ahead of other services I’ve used and if it stays consistent I’ll definitely be renewing in a few months. I 100% recommend them if you need a provider or are unhappy with your current one like I was.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

EagleCast has exceeded my expectations…

EagleCast has exceeded my expectations ten fold! I have used several different services similar to EagleCast in the past. Rmhosting, Apollo, Better Than CableTV. EagleCast has been the most reliable by far. Their customer service sets them apart from the rest. I cannot recommend this service enough. Please!!!! Stop giving your hard earned dollars to the big box cable oligarchs. You will not be disappointed. If you have issues with setting it up, customer service will walk you step by step through the process. The process is not difficult. I would say I am above average when it comes to tech type setups. I will tell you this much. My father who is in his 70’s was able to set the service up with no issues. I hope this helps anyone that is skeptical or apprehensive about using a new streaming service.

March 28, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look