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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's responsiveness, knowledge, and helpfulness. Many appreciate the instant replies from real people via live chat, available 24/7, and the patient, courteous approach to problem-solving. People also commend the service for its stability, excellent user experience, and minimal to no buffering, often noting a wide selection of channels and content. However, some customers also noted issues with customer service, describing it as slow or unresponsive, with some experiencing prolonged service outages and difficulty getting their problems resolved. A few people mentioned receiving only stock responses or being told to check back later, leading to frustration.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the quality,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the support team... See more

User experience

Clients share positive opinions on user experience, highlighting the nice interface, brilliant picture, and... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and efficient customer... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Blazing quick service & help. Best EPG, noting premiers or season/episode number & seldom “no info”. Doesn’t have my area locals or a couple favorites, but I’m getting hardly any buffering and above a... See more

Rated 5 out of 5 stars

Been using the same IPTV service for over 5 years, then thought I'd see what else was out there. Found Eaglecast and was blown away. Stream quality, amount of content, and the Eaglecast UI are all 10/... See more

Rated 5 out of 5 stars

EagleCast is more than worth the price. They offer a buffer free experience with a list of channels, shows and movies not found from any other provider. Their support is 24/7 where they are extremely... See more

Rated 5 out of 5 stars

The customer support is great - fast, responsive, knowledgeable. The product is fantastic. Really nice interface, brilliant picture, content seems unlimited, effectively no buffering. I was a l... See more


Company details

  1. Movie Streaming Service

Written by the company

EagleCast TV is a North America–focused streaming platform designed to deliver premium entertainment with exceptional quality and reliability. Built for clarity, speed, and ease of use, the platform offers thousands of FHD and HD live channels, plus a vast library of movies, series, sports, news, and more — all in one place. Mission & Vision EagleCast is committed to saving customers money while providing a seamless viewing experience supported by innovative technology, robust data privacy, and a customer-first approach. The goal is to become the go-to entertainment service in North America by combining great value with intuitive design and dependable performance. Core Features Multi-View Streaming: Watch up to 5 channels at once on one screen or across multiple devices. Catch-Up Feature: Replay recently aired programs you missed. Anti-Freeze Technology: Ensures smooth playback even during peak hours. Device Compatibility: Works effortlessly on smart TVs, mobile devices, tablets, and popular streaming devices. 24/7 Support: Round-the-clock customer service for fast, reliable assistance. Flexible Plans: Affordable subscription options with a free trial to test the service. With its blend of advanced features, strong security, and responsive support, EagleCast TV delivers a premium streaming experience tailored to the needs of modern viewers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

260 reviews

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Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Customer service is perfect

Customer service is perfect. Quick to respond and change the feed for the teams I follow to the local feed. Awesome team of people that give great customer service.

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I first tried this service for 3 months, and after a couple of months decited to buy 1 year. It works very well and the best thing I like is it has catchup, which was imporntant to me. Give them a try, I think you will like their service.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Top notch service

Been using the same IPTV service for over 5 years, then thought I'd see what else was out there. Found Eaglecast and was blown away. Stream quality, amount of content, and the Eaglecast UI are all 10/10. More importantly, the customer service is phenomenal. Their live chat service is always connected, and answers from a real person are instant.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

I am new to this for of TV streaming…

I am new to this for of TV streaming and have to tell you that so far it has been wonderful. First, let me start with Michael and Gabriel who work the online chat help site. Very fast to respond, very knowledgeable, and very kind and fair. I tried the free 48 trial on Apple TV. It worked but I was not satisfied with it. Either Michael or Gabriel suggested Firestick saying it was vastly superior. I ordered the stick, contacted them again for a free trial, they helped me set it up while I fiddled with the Firestick Downloader, and then I used it for 48 hours. Very impressed. Now I have signed up for 3 months and will see how it goes.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT TV Service

EXCELLENT Service. Crystal clear streaming, NO buffering, very cost effective. LOVE it. One of the best services I've used and seen.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

EagleCast is the best IPTV I’ve…

EagleCast is the best IPTV I’ve subscribed in years. Everything works perfectly and the customer service is second to none. They are polite, helpful and especially patient. Overall, a very pleasant experience and very happy with their service.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Simple and easy setup

Simple and easy setup, and the customer service is fast. The streaming service is excellent, with high quality video and near -0- buffering issues.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

What an amazing streaming experience…

What an amazing streaming experience coming from another service provider. The free trial convinced me to give Eaglecast a try and I am very satisfied. The response via online chat has been equally impressive. The transition from free trial to 1yr subscription was seamless and immediate. So glad we made the switch to this streaming service!

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

great affordable service and my favorite to use

great affordable service i have used many different services over the last 8 years and eaglecast is the only that one I have recommended to friends and family. Very little buffering and the apps for the service are easy to setup and use

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

Username and Password

Needed assistance with username and password. Contacted customer service. The response was instant, and the issue was resolved, quickly.
Great job .

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and Reliable service

on 11/10/2025 @ 5:40 P.M. I had a issue with service.....In seconds not only did I receive help, but it was efficient, quick and my need were taken care of....Great prices and service all the way.. I'm staying as a customer

November 10, 2025
Unprompted review

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